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Toyota of Deerfield Beach

Deerfield Beach, FL

4.7
1,921 Reviews

1441 South Federal Highway

Deerfield Beach, FL

33441

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Showing 1,921 reviews

September 10, 2024

Great service my agent Luke is very nice and helpful with any questions not long waiting More

by Yomaraherrera21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Sep 16, 2024 -

Toyota of Deerfield Beach responded

Thank you for sharing your positive feedback about your recent visit to Toyota of Deerfield Beach. We're delighted to hear that you were satisfied with the service provided and that Luke was helpful and efficient. Thank you for choosing Toyota of Deerfield Beach. We look forward to serving you again in the future.

September 09, 2024

The mechanics, the finance department and the salespeople are terrible. Since the day I closed the deal, I've had problems. The finance department is not clear. They put all kinds of insurance in the contrac More

by Fernanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marcelo Bou-Karim
Sep 13, 2024 -

Toyota of Deerfield Beach responded

Thank you for sharing your experience. We're very sorry to hear about the issues you've faced with your vehicle and our team. This is not the level of service we strive to provide, and we understand your frustration. We would like to address your concerns and make things right. Please reach out to Angel Russell at customerrelations@toyotaofdeerfieldbeach.com so we can discuss your situation further and work toward a resolution. Thank you for bringing this to our attention.

September 06, 2024

Bonnie and her staff did an excellent job in making our new car purchase a smooth process and an enjoyable experience. More

by kducasse
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bonnie
Sep 12, 2024 -

Toyota of Deerfield Beach responded

We're thrilled to hear that you had a great experience at Toyota of Deerfield Beach and that Bonnie and her staff were so helpful. Your positive feedback means a lot to us. We're especially glad to hear that Bonnie and her team made the car purchase process smooth and enjoyable. Our team strives to provide exceptional customer service, and it's rewarding to know that our efforts are paying off.

September 05, 2024

Quick and what i wanted on time Sammy person was. Helpful prices just fine going back More

by Nickgeek2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sammy
Sep 12, 2024 -

Toyota of Deerfield Beach responded

We're thrilled to hear that you had a great experience at Toyota of Deerfield Beach and that Sammy was helpful. Your positive feedback means a lot to us. We're especially glad to hear that the service was quick and met your expectations. Our team strives to provide efficient and high-quality service, and it's rewarding to know that our efforts are paying off.

August 25, 2024

Very busy. My new tires. Road service inly good their not nationwide. Pd cash didn't even mark my bill paid. 3 .25 hrs overall More

by linbob74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami
August 24, 2024

I've brought my 4Runner there since it was new - 10 years ago. Always top notch work. More

by al.raden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
mario
Aug 28, 2024 -

Toyota of Deerfield Beach responded

Thank you for your kind words and long-standing loyalty to Toyota of Deerfield Beach! We're thrilled to hear that we've consistently provided top-notch service for your 4Runner over the past 10 years. Your satisfaction is our top priority, and we're grateful for your continued support. We look forward to serving you for many more years to come.

August 19, 2024

I went to the dealership today to have my car serviced. The employee was wearing AirPods and seemed in a bad mood. The service report stated that the interior of the car had been vacuumed, but the service More

by Junior
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lucas
Aug 26, 2024 -

Toyota of Deerfield Beach responded

Thank you for taking the time to share your feedback. We sincerely apologize for the experience you had during your recent visit. This is not the level of service we strive to provide, especially to a valued customer like yourself who has been loyal to us over the years. We take your concerns very seriously, and we would like to make things right. Please contact our Customer Relations Manager, Raakhi (Rocky) Shingadia, at rshingadia@vtaig.com or 954-426-6792, so we can address the issues and ensure that your future visits reflect the high standards you expect and deserve.

August 19, 2024

Never had a problem with Toyota of Deerfield Bh. , FL.My technician Jamie N. explained everything in detail,I'm very satisfied with the work preformed, and will be returning for all my vehicles needs More

by davidtracey1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie N.
Aug 20, 2024 -

Toyota of Deerfield Beach responded

We're thrilled to hear about your consistently positive experiences at Toyota of Deerfield Beach! It's wonderful to know that Jamie N. took the time to explain everything in detail. We appreciate your kind words and look forward to serving all your future vehicle needs!

August 17, 2024

Excellent service, courteous Service great facilities and coffee station. Ryan was professional. Knowledgeable and courteous More

by malvarezjacinto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Aug 20, 2024 -

Toyota of Deerfield Beach responded

Thank you for your kind words! We're thrilled to hear that you had an excellent experience at Toyota of Deerfield Beach. We appreciate you recognizing our service team, facilities, and coffee station. Thank you for choosing Toyota of Deerfield Beach!

August 16, 2024

Service completed in a timely manner. Staff both courteous and professional. Comped wash after oil change appreciated. Will recommend, return. More

by iM Toyo owner I am
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J. Nadeau, Service Advisor 👍
Aug 20, 2024 -

Toyota of Deerfield Beach responded

Thank you for your kind words! We're thrilled to hear that your service experience was positive. Our team strives for timely, courteous, and professional service, and we're glad we met your expectations.

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