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Toyota of Deerfield Beach

Deerfield Beach, FL

4.6
1,955 Reviews

1441 South Federal Highway

Deerfield Beach, FL

33441

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Showing 1,955 reviews

August 03, 2022

Ryan Clark, the Service Advisor, who helped me with my AC and brakes, was outstanding! He had excellent customer service, he was honest, and he makes his customers feel very valuable. I highly recommend To More

by Diane M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Clark
July 30, 2022

The sales rep answered all my questions, is very polite and took the time to explain the details of the transaction. More

by lidiane_kieler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renata Romano, Rafael Da Silva
July 29, 2022

One of the best dealerships I’ve been to. Fast service, excellent service writer, Mario Dorestant . In and out in the time they estimated with a price I still can’t believe. More

by rtferra1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Dorestant
July 27, 2022

I bought my car at this dealership and I always go for service there. Mr. Ryan Clark is usually my service advisor and he is always very helpful and answers all my questions. I appreciate all the help. More

by evahanley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Clark
July 24, 2022

The process was great. I drove from Kendall miami because in miami all of the Toyota dealers offered horrible experiences. Juan was honest, respectful of my time, and was g More

by Ulisesvaca1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Arboleda
July 24, 2022

I’ve been with this dealership for my past 4 cars and they are awesome! Carlos O helped me this purchase and Andres M helped me with my last 2 leases. William Ascencio was the finance person and ALL are More

by Nancylarrycox54Larry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
WilliamAsencio, Andres Moncada, Carlos Quezada
July 23, 2022

Service agents very dismissive and not a bit concerned with client's needs. Vehicle was ready and agent made me wait 30 minutes unnecessarily and when questioned gave an unapologetic response. Made me fee More

by Gly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mario Dessant
July 21, 2022

Great service! Bonnie is one the very best salespeople. She is very knowledgeable and patient. Love her! More

by MHeuer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bonnie Shafer
July 20, 2022

Toyota of Deerfield Beach Excellent dealership, with excellent service at every visit. Always going above and beyond at customer service. Mario Dorestant is “The Best Service Advisor”. More

by Stacy C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Dorestant 5 ?? ???????? Stars
July 16, 2022

Abysmal experience. Had a 10:30 appointment for an oil change. Didn’t get my car back until after 1:30. After 2 hours of waiting I ask my service advisor when I’ll see m More

by Madashell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike
Jul 18, 2022 -

Toyota of Deerfield Beach responded

Hello, we are sorry that it took longer than expected on your visit. Our Service Management team is reviewing your visit to work on making sure you have a better experience. We do offer coffee ( a variety) and water. And, we added the full café. It is independent of the dealership. Most people do prefer the café because it serves full meals and a variety of snacks. We hope that you will allow us the opportunity to service you, again.

Jul 18, 2022 -

Madashell responded

Nothing to offer those of us that don’t drink coffee. I’m sure Mr Buffet can afford a few free snack options like other dealerships. Especially while waiting an exorbitant amount of time for one’s vehicle.

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