Toyota of Deerfield Beach

They sold me a vehicle that had been in an accident and I was denied a CARFAX, later i was provided one and then informed that my car had in fact been involved in an accident. I am now being told that the c was denied a CARFAX, later i was provided one and then informed that my car had in fact been involved in an accident. I am now being told that the car has AFTER MARKET parts that are not covered under my warranty! The dealer wants me to pay for the repairs of the AC, parts that should be covered by warranty if the vehicle had not been damaged! When I purchased this vehicle, I was told that it was a Clean CARFAX vehicle, and "not to worry, all our vehicles are clean or we would just send them to to auto-auction" I want my car repaired and returned to me, at dealer expense. If they would have sold me a clean car to begin with, we would not be in this position More

I would NEVER do business or recommend this dealership to anyone. I purchased a 2010 Toyota Corolla from two very nice salesmen by the name of Brian and Cedric. Great men! The car was purchased in cash for a anyone. I purchased a 2010 Toyota Corolla from two very nice salesmen by the name of Brian and Cedric. Great men! The car was purchased in cash for a ok price and they also honored my Carfax trade in value for $1200, which was good. I left the dealership satisfied. BUT there's more! :( when I bought my car home it was INFESTED with roaches. So I brought the car back 2 days later for a FULL refund to excersise my right to a refund in 7 days, THIS IS WHERE MY PROBLEMS BEGAN! The sales managers made me wait for 2 hours before they agreed to give me a refund. They were rude and nasty. They didn't want to give me my money back! They sold my trade in at the auction and STILL WANTED TO PLAY WITH MY MONEY! They tried to put me in another car so they could keep my money. After the 2 hour mark they stated they had to check to see if my check cleared! That took forever and then finally I called my bank to stop payment on the check. I advised them what I did and told them to write me a check for the difference for my trade in and stop payment fee of $35.00. DEERFIELD TOYOTA REFUSED TO GIVE ME THE MONEY FOR MY STOP PAYMENT FEE. So not only am I out of my time for dealing with this, I have no car because they sold my trade in, BUT now I have roaches in my car garage and house and I have to pay for that. I received nothing for my trouble, stop payment fee or the roaches that are now moving into my home. This was a horrible experience and I am now walking until I can purchase another car. WARNING- do not deal with this dealership. More

The people with whom I worked listened to my needs and The people with whom I worked listened to my needs and comcerns and were most helpful. Nothing seems to be too much trouble for Bonnie to do and e The people with whom I worked listened to my needs and comcerns and were most helpful. Nothing seems to be too much trouble for Bonnie to do and even though the weather was inclement, she went to my old car to retrieve something I had forgottern to remove. Bonnie took the time to thoroughly go over all the options and made my entire experience very pleasant. I would certainly recommend Toyota of Deerfield Beach.....This waas my second experience with them and both times I have been extremely satisfied. More

The sales men were not sharks after a piece of meat. They were patient and took their time when helping me. No pressure sales....that is a change...my next vehicle will be purchased there and I will recommen were patient and took their time when helping me. No pressure sales....that is a change...my next vehicle will be purchased there and I will recommend them to all my friends who are in the market for a new or used vehicle. Thanks!!!! More

Bought a used truck "as is" but was never disclosed that it had a blown engine (oil leaking into the engine). When I got home to Palm Beach Gardens and checked the oil it was down to 5 quart disclosed that it had a blown engine (oil leaking into the engine). When I got home to Palm Beach Gardens and checked the oil it was down to 5 quarts - added 1 quart and truck started smoking. took it to a mechanic and repairs were estimated at $2200. Contacted the dealership and they more or less said sorry about your bad luck. When buying the truck they were great - after they got the money they would not help us but blamed the problem on us - We called them within 2 weeks to report this problem. What about the honorable thing - make this sale right - fix the vehicle or if they think we got such a good deal take the vehicle back. Instead, they say "as is" is just that as is. They is such a thing of deceptive act and that is what they did. On their behalf they did tell us there was a problem with the transmission but repaired it. This was a 2002 F150 pickup and we paid $7,000.00 which also included dealer fee. This dealership is no better than a car lot More

I also had a good experience when purchasing my used truck until th te next day when i added a quart of oil to the low oil only to find the engine burning oil an smoking bad trying to get hold of manage truck until th te next day when i added a quart of oil to the low oil only to find the engine burning oil an smoking bad trying to get hold of manager now will keep you informed More

All I can say is Thanks to All that assisted me in purchasing a new Camry 2012. The experience was amazing, from ringing the bells and signing all documents. Yes, we ran into some pit falls but Deer purchasing a new Camry 2012. The experience was amazing, from ringing the bells and signing all documents. Yes, we ran into some pit falls but Deerfield Toyota and me didn't let the pit hold us, we kept on pushing until I was made extremely happy concerning my purchase. I was happy but not extremely. Salesman (Brian Blades) and Finance Manager (Billy Hassan) came through for me. More

GREAT SERVICE, GREAT SELECTION AND GOOD PRICES. VERY FRIENDLY! I WILL DEF RECCOMEND TO OTHERS THAT ARE LOOKING FOR A NEW OR USED CAR...People were welcoming, friendly, and accommodating. My only complai FRIENDLY! I WILL DEF RECCOMEND TO OTHERS THAT ARE LOOKING FOR A NEW OR USED CAR...People were welcoming, friendly, and accommodating. My only complaint is that the process took as long as it did. We spent 5 and one half hours at the dealership between the time we walked in for our test drive and the time we finally drove out with the car of our choice. Lots and lots of paperwork and lots of time "waiting around." I suppose, however, that's to be expected when turning in one lease vehicle and leasing a new one...but Mack did a great job...he"s very friendly.. More

WOW - I have truly never had such satisfaction while purchasing a car as I did at Toyota of Deerfield Beach. What a team - friendly, humble, knowledgable and fun to deal with. Bonnie Shafer - what can I purchasing a car as I did at Toyota of Deerfield Beach. What a team - friendly, humble, knowledgable and fun to deal with. Bonnie Shafer - what can I say - a real gem. Mike - thanks for working out the numbers and for not giving up in meeting my financial needs. Vinny - so humble...thanks for all the time you put in to making my experience a happy one. You guys are truly an awesome team...Lillian Eramo More

Great Service so far I will see when i go in for my first Schedule maintenance. Hope to find a good Experience.I have so far !!! Schedule maintenance. Hope to find a good Experience.I have so far !!! More