Toyota of Deerfield Beach

This dealership made my car buying experience a pleasant one. Ana and Carlos, my sales associates, went above and beyond to made it as easy as possible for me to get the car I want at the price I want. They one. Ana and Carlos, my sales associates, went above and beyond to made it as easy as possible for me to get the car I want at the price I want. They were friendly, knowledgeable, and courteous, and best of all, not putting the pressure on me. It totally changed my perspective of how I used to feel about dealing with car dealerships and salesman. It shouldn't be painful and can be fun. I will definitely recommend this dealership to everyone. More

This was the most pleasant car buying experience I can remember. The salesman peter bailey was professional, courteous and honest as was mark bedel the sales manager. They along with the finance team of a remember. The salesman peter bailey was professional, courteous and honest as was mark bedel the sales manager. They along with the finance team of alan greenspan and billy hasson put forth their best effort to see this deal go through. I would highly recommond toyota of deerfield beach to anybody in the south florida area looking for a new or late model used car. More

I gave this rating because I was so impressed with the employees and how they helped me and my mom find exactly what we were looking for! I just wanted to thank them for all they did for us! employees and how they helped me and my mom find exactly what we were looking for! I just wanted to thank them for all they did for us! More

Anna Maia and her teammates, Carlos Oliveira and Jander Da Rocha Provided us a very true exceptional Customer Service. Anna & her teammates walk extra miles for us. Because Anna & her teammates we were w Da Rocha Provided us a very true exceptional Customer Service. Anna & her teammates walk extra miles for us. Because Anna & her teammates we were willing to give Toyota another try. Anna "Especially" and her teammates deserve the highest reward that Toyota Corporation can give. Because of Anna and her teammates, Toyota of Deerfield Beach to us is the best among all Toyota Dealerships. Please give Anna, her teammates & Toyota of Deerfield Beach immediately recognition for their truly exceptional service. Thank you, Toyota, for having such exceptional Professionals like Anna and her teammates. Sincerely, Jay & Rachel Giudici of Coral Springs More

I'm very satisfied with my car by now and I recomend it and your shop for everibody. I'm very satisfied with the sellers Carlos e Ana Maria they are frendly. it and your shop for everibody. I'm very satisfied with the sellers Carlos e Ana Maria they are frendly. More

I was looking for a new car my niecs refer me to deerfield toyota when I arrive carlos and anna take very good care of me. Since i already have a toyota for 32years and working condition. to make a deerfield toyota when I arrive carlos and anna take very good care of me. Since i already have a toyota for 32years and working condition. to make a long story short. I am in a new toyota More

Anas reciptness to myneeds. she was courtous and knows her product line. carlos was extra friendly and got things done quickly . Jonder was extra helpful with our finances. great place to do business her product line. carlos was extra friendly and got things done quickly . Jonder was extra helpful with our finances. great place to do business More

Bought a new car from this dealership and trusted them to change the trim. Their employee Chris ordered the wrong type of kit and had it installed at a 3rd party location. Bottom line rather than the mol change the trim. Their employee Chris ordered the wrong type of kit and had it installed at a 3rd party location. Bottom line rather than the molded kit that covers the trim they ordered and installed a flat kit that partially covers some of the existing trim. I asked for photos of what it would look like before and this was not given to me. Bottom line their fix is to refund $500 and i am expected to just say oh well it's fine. I am stuck driving a brand new car with a trim that their upper sales people said and i quote " my 10 year old could have done a better job ". They are not accepting any responsibility for their employees mistakes and i am left with a NEW Car that has a kit in it that is used for old cars who's interior is shot rather than a molded kit that changes the trim from one to another. Am sickened by their unwillingness to have integrity to make right their mistake. Never trust this company or dealership as whatever mistakes they make YOU are the one that will pay for it. They will accept NO Accountability. Bottom Line this is the worst experience of my life. Forget about Toyota Corporate as in the end the dealerships are privately owned companies and are only as good as the owners integrity. Perhaps my only options now are to go to help me howard or some similar consumer aide or take it to small claims court but really these are not options that i relish. Am also unfortunately stuck having to go to this dealership for all the warranty things that were bought as well - so be careful of what you buy. The assistant manager of the service department did NOT check with the installer as to what should be ordered as they told me they would NEVER have recommended nor installed a flat kit in a New Car that what is put in by Dealerships is the Molded Variety that is made to enhance and fit the car interior as it is. Am still hoping they will do the right thing but last word is they are unwilling to do anything more than refund $500 and that only adds insult to injury. Am sorry that this type of review has to take place. More

People sound very friendly, until the point that they manage to sell you a car. After that point, they desert you and it takes a while to come out. I had several problems with the car. When i was calli manage to sell you a car. After that point, they desert you and it takes a while to come out. I had several problems with the car. When i was calling several people in the customer service, nobody would ever pick up the phone and no one would return my calls. Every time, i had to drive there and then, they had to talk to me. Also, during the lease process, they always try to trick you to buy additional options that are already covered by Toyota and they mislead you. I dont have any issue with the service department More

I went in to trade my car. I spoke to Talbot Summers (the internet manager i believe) and he gave me a general ballpark number of how much I will be looking to pay for my car. So I drove 45 min to go there e internet manager i believe) and he gave me a general ballpark number of how much I will be looking to pay for my car. So I drove 45 min to go there expecting the deal to go through. The salesman came back to me with DOUBLE the amount I was told over the phone. And when I said why they lied to me about it, they basically told me that I was lying and I had said something else over the phone. Bottom line, don't go to this dealership if you want a good honest deal. As I was sitting there waiting for the salesman, another couple that came in to buy a corolla asked if 2013 corollas came out but just to sell the 2012, they lied and said they didn't come out yet. What kind of customer service is that? Avoid going here. Trust me. More