
Toyota of Deerfield Beach
Deerfield Beach, FL
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This is the 4th car I purchased from Jerry Holsman. Every time I came in he takes the time to go over everything about the car I am interested in. He doesn't stress me like most other salesman do. He always time I came in he takes the time to go over everything about the car I am interested in. He doesn't stress me like most other salesman do. He always tries to get me the best trade on my old car and best deal on my new car. I would highly rccomend Jerry Holsman to all my friends. Thanks Jerry on my new Corrolla, I love it. More
Great Team!! They took care of me like PRO's !! From Great Team!! They took care of me like PRO's !! From A - Z this one surely a great purchase and I recommend TOYOTA OF DEERFIELD to anyone in the mark Great Team!! They took care of me like PRO's !! From A - Z this one surely a great purchase and I recommend TOYOTA OF DEERFIELD to anyone in the market for a new or pre-owned car. Thanks!! Cassio Raffa More
My 83 year old grandmother purchases a used vehicle from this location. She took it to her mechanic prior to completing the purchase and her told her the vehicle would need a new battery soon. She told th this location. She took it to her mechanic prior to completing the purchase and her told her the vehicle would need a new battery soon. She told the salesmen Jerry and she was told they would put a new one in for no cost. When she went back 6 weeks later after the battery actually died they told her she waited too long and they would not replace the battery. She tried speaking with the manager and she said he started screaming at her over the phone because he was made she was calling. She also was only given one set of keys and they said they would locate the 2nd set but that never happened. If you want to get ripped off and screamed at or you wan't your elderly and trusting loved one to be treated like crap go to these guys, apparently they are really good at that. More
I was treated like family from the time I arrived. I had brought my 2011 Highlander that had been leaking water onto the floor mats. Another South Florida dealership where I had purchased the car new tried brought my 2011 Highlander that had been leaking water onto the floor mats. Another South Florida dealership where I had purchased the car new tried to charge me $1100 even though the car was still under warranty. At Deerfield Toyota the car was repaired, washed and Armorall applied to the tires while I waited, all covered under warranty. I will certainly return to Deerfield Toyota for service and my future new car purchases even though its much farther from home than Delray Beach. Thank you Deerfield Toyota! More
I have been to the service department two times now with appointments. Both times i have been their not one person would help me. On the second time I waited outside my car patiently for over 15 minutes, i appointments. Both times i have been their not one person would help me. On the second time I waited outside my car patiently for over 15 minutes, i asked an employee for help and before i could even finish my sentence he said that someone would be by to help me. After 20 minutes of nobody helping me I just left. I emailed them on two separate occasions and have yet to hear back from them. More
I have given the rating good as great, cause there is always room for improvement, no one is perfect. I have not owned a car in a long time and this was a very important, special and emotional experience always room for improvement, no one is perfect. I have not owned a car in a long time and this was a very important, special and emotional experience for me. The Manager Mike, Ana and Carlos were wonderful. I have and will recommend you to my friends and family. Blessings, More
This is my third vehicle bought at Deerfield Beach Toyota and always it is a pleasure to stop by at this dealership. The sales people are very friendly and they do the best to serve us as a customer. I'm ver and always it is a pleasure to stop by at this dealership. The sales people are very friendly and they do the best to serve us as a customer. I'm very happy again with my purchase at this dealer. Special thanks for Carlos and Ana for the efforts to make me happy!!! More
This dealership will treat you extremely well as long as they are making money off you, as soon as that ends expect to be stepped on like a bug. Initially all services on my car went well- nothing major nee they are making money off you, as soon as that ends expect to be stepped on like a bug. Initially all services on my car went well- nothing major needed to be done (all just routine maintenance) but all had a fee associated with them. Their fees are higher than if I went to a repair shop (as opposed to a dealer), but their service was good so I just bit the bullet. However then I tried on 3 separate occasions to have my Toyota serviced for several different recalls all of which were at no cost to me, each time I got the run around ("parts will be in in a few weeks", "we need to contact Toyota" etc.) and nothing ever happened. No callbacks, no followups, nothing, When I followed up I was given a further run-around. I subsequently took my car to Ed Morse Delray Toyota (about 15 mins away) and everything was taken care off. In hindsight I should have known better since Toyota of Deerfield tried to charge me for minor things (such as resetting a maintenance required light-which they should have done when THEY performed the maintenance). Anyway buyer beware-it seems like all the positive reviews focus on people that are still spending money, lets see how they feel when they should get something for free. More
Had a great experience with Scotty the prior sales manager a few years ago. Unfortunately, Scotty, Bonnie and ALL of the trustworthy staff are gone and now the place is just left with the standard li manager a few years ago. Unfortunately, Scotty, Bonnie and ALL of the trustworthy staff are gone and now the place is just left with the standard liars and bait and switchers. Wasted a month of my time jerking me around for nothing, plus I knew more about the cars than they did. Don't waste your time! More