Toyota of Deerfield Beach
Deerfield Beach, FL
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Long process completed with no follow up When purchasing our certified pre-owned Sienna XLE, we were required to speak to a minimum of 3 sales people to come to an agreeable price (varying le When purchasing our certified pre-owned Sienna XLE, we were required to speak to a minimum of 3 sales people to come to an agreeable price (varying levels of responsibility) which took significantly longer than we required. Once the price was agreed, we also agreed that our sienna was missing the middle seat in the 2nd row as well as the remote control for the entertainment system. This was noted in our paperwork and we were assured that Toyota would have these parts in by the end of the week. WE have initiated contact with the dealership multiple times and have received "it' should be in tomorrow" or "it will be in by the end of this week" multiple times with no follow through on the part of the dealership. We are extremely disappointed with how we have been treated and the lack of follow through on the part of the dealership when we've seen so many positive reviews on this website. More
The best experience ever purchasing my vehicle!!! I had awesome experience purchasing my new Corolla at Toyota Deerfield Beach. They were very friendly and attentive to my needs, also gave me a great I had awesome experience purchasing my new Corolla at Toyota Deerfield Beach. They were very friendly and attentive to my needs, also gave me a great deal! I'm happy and will definitely recommend Toyota of Deerfield Beach to all my family and friends. More
Very professional and attentive Bonnie at Toyota of Deerfield does a great job wither customers. She was able to answer most of my questions before I even asked them. She knew what Bonnie at Toyota of Deerfield does a great job wither customers. She was able to answer most of my questions before I even asked them. She knew what I wanted and delivered. On the day I picked up my truck, I told her I needed to be out the door by 10am due to my busy schedule. She was so organized and ready for me that she had me out the door at 9:45. Truly impressive. Thanks Bonnie! More
Toyota Sales experience I purchased a new 2014 Toyota FJ Cruiser from Toyota of Deerfield Beach. Bonnie Shafer was my sales person and she went above and beyond to provide th I purchased a new 2014 Toyota FJ Cruiser from Toyota of Deerfield Beach. Bonnie Shafer was my sales person and she went above and beyond to provide the best sales and new purchase experience possible. She listens and understands the needs of the customer. Bonnie was proactive and exceeded all of my expectations. You can tell by her great attitude that she truly loves her job. All car dealership sales team members should take a class from Bonnie. I love my TOYOTA!!!! More
Very Pleased With Overall Professionalism I was really pleased with overall professionalism since I stepped into Deerfield Toyota. From the initial greeting, sales presentation, selection of c I was really pleased with overall professionalism since I stepped into Deerfield Toyota. From the initial greeting, sales presentation, selection of car, negotiation, to final details up to receiving the keys. Moreover, 2 thumbs up to employees Ana Maia and Carlos Oliveira for excellent team work! More
Extraordinary dealership Our experience was fantastic. The employees are obviously working to make the buyers experience the most positive possible. This is the 3rd Toyota w Our experience was fantastic. The employees are obviously working to make the buyers experience the most positive possible. This is the 3rd Toyota we have bought from Toyota of Deerfield and each time, our experience has been extremely positive. The Service Personnel is also above average. More
Best in new car sales I love dealing with Bonnie. She is every down to earth and so easy to talk to when comes to buying a car from her. I love dealing with Bonnie. She is every down to earth and so easy to talk to when comes to buying a car from her. More
Thank you Toyota of Deerfield Great customer service, Bonnie was great and got me a great deal on my 2014 toyota corolla s plus. She was very friendly, great customer service Great customer service, Bonnie was great and got me a great deal on my 2014 toyota corolla s plus. She was very friendly, great customer service More
Early experience a few years ago ...bolts were never tightened on a few bolts on all of the tires. I used my own torque wrench and found none of them to spec. Second poor finding about a year ago ... tightened on a few bolts on all of the tires. I used my own torque wrench and found none of them to spec. Second poor finding about a year ago ...opened the engine hood and found the mechanics rag laying on the valve cover. Third and last...oil changed, drove away and engine shut down. Pulled dipstick and no oil. They forgot to fill it. What's worse is they gave me a report of "comprehensive inspection" they made, which was obviously BS. They offered to sell me a new car (but not a good deal) and gave me a 100,000 mile engine warranty (only good at their dealership) that IMO wasn't worth the paper it was written on. I repeatedly asked for a letter stating that no engine damage occurred but they said they couldn't do that without pulling the engine apart (which they refused to do) After the engine was operated without oil the MPG on the car dropped significantly which makes me wonder what mechanical changes occurred. I bought another new car from a different dealer and also disclosed the issues with the car. At this point you're probably wondering why I gave them three chances. I wondering the same thing. More
Jerry is awesome he gets you into the car you want and I always tell my family and friends to always ask for him when they are looking into new or used cars. Jerry is a tell it like it is guy and that is w always tell my family and friends to always ask for him when they are looking into new or used cars. Jerry is a tell it like it is guy and that is why I only deal with him when it comes to purchasing a car. I've been a Toyota family since I moved down to FLA and wouldn't change no matter what. More