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Toyota of Deerfield Beach

Deerfield Beach, FL

4.6
1,955 Reviews

1441 South Federal Highway

Deerfield Beach, FL

33441

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Showing 1,955 reviews

December 02, 2015

A Nice Personal Dealership My salesperson was Paul Susca, who was so friendly, helpful, & knowledgeable that it made a usually difficult event, a real pleasant one. His personal More

by David Mack....
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Susca
November 30, 2015

A Great deal - and it was painless! I'm so happy I decided to buy a Honda from Paul Susca at Toyota of Deerfield. I can be a tough negotiator, but with Paul I didn't have to. His price More

by BRay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Susca
November 30, 2015

Complete satisfaction for purchase and lease of 2 cars We purchased one Prius and leased one Camry. Completely satisfied with this dealership and sales associate Pauka Susca who we followed from Honda. We More

by Harman8124
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Susca
November 30, 2015

Great experience. Good vibe at the dealership Paul susca was my saleperson. When i met Paul i had a good vibe from him. He made sure i got the truck that i wanted. He made it an enjoyment purchasi More

by David123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Domingo Reyes, Paul Susca
November 30, 2015

Our sales person Paul Susca continues to make our car purchases a very good experience. We have dealt with him for many years now and will continue to do so More

by Lucy0624
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwight Flatt, Paul Susca
November 29, 2015

Absolutely wonderful It's a great place to purchase your vehicle. Everyone is very friendly and helpful. They will answer all of your questions and makes for a great exper More

by Linda Sharp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dearing
November 29, 2015

Do not honor true car price I just left the car dealership. Joyce and Daniel we're dealing with me. The entire time the eprice was mentioned but when the numbers came to the tabl More

by Lchavarria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joyce Cole, Berly Quezada, Daniel Montalvo
Nov 29, 2015 -

Toyota of Deerfield Beach responded

Hello Lillia, I am sorry if there is a misunderstanding. Please allow me to go over your True Car discount. The True Car discount for the LE Highlander is $2,821. We did apply this exact discount to the LE Highlander that you chose. On your True Car Certificate, it showed a MSRP of $31,125. However, the vehicle that we have in stock has a MSRP of $32,392. The MSRP of vehicles can vary on the same trim due to the equipment. We do not set the MSRP of the vehicles. This is the suggested retail price that comes from Toyota. True Car does not always match up to our exact inventory. I am sorry if this has left a bad impression on you. It is not our intention. I would like to further discuss this with you. Please call Ana @ 954-425-0901.

November 28, 2015

Great staff, very responsible and attentive. Starting from the internet sales staff to the financial manager, at every step of the way the purchase process was clear, very well communicated, and More

by Lcolon90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Bailey, Berly Quezada, John Dearing, Fidel Tamayo
November 23, 2015

VERY DISAPOINTED !!!! NO ROOM FOR NEGOTIATION !!!! I usually don't post, but this IS THE WORST EXPERIENCE I'VE EVER HAD BUYING A CAR!!! I went there with the firm intention to buy a car (Prius 2015 More

by Monia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Peter Bailey
Nov 24, 2015 -

Toyota of Deerfield Beach responded

Hello Monia, I apologize that we have left this type of negative impression on you. We did get an early start on the discounts for the clearance event that went over into the Toyotathon event. I did take time to review your entire deal and review your trade value amount. According to KBB, your vehicle is valued at $2,997 and we were allowing over this amount at $3,500. We were able to offer you the 0% @ 72 months. Mr. Williams is going to call you to further discuss your deal and hopefully we will come to terms. We would like to do everything we can in order to make you part of our family. If you have further questions, please contact Angel Victory 954-425-6900.

November 15, 2015

Worst Sales Person Ever (Carlos) Worst experience ever with Carlos, his assistance Ana and at that time a manager called Elvis. The day after I picked up my car, I realized I didn't More

by Fabiola Andrade
Recommend Dealer
No
Employees Worked With
Carlos Oliveira, Ana Maia
Nov 24, 2015 -

Toyota of Deerfield Beach responded

Hello Fabiola, I apologize that we did provide you with the best customer service. I spoke with Marianne and she has reported that this issue has been resolved. Please know that we have discussed this issue with management and will work hard to never let something like this happen again. If you need anything in the future, please call Angel Victory @ 954-425-6900. I will immediately respond and resolve any issues that you have. Thank you.

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