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Toyota of Deerfield Beach
Deerfield Beach, FL
1,982 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 08, 2016
Killer Service!! Jesse James is a fabulous service mgr. I am new to Toyota.. I own another vehicle of a different model / make with another auto manufactur and there Jesse James is a fabulous service mgr. I am new to Toyota.. I own another vehicle of a different model / make with another auto manufactur and there is no comparison. Toyota of Lighthouse Pt - Jesse James ans staff are, by far, are a perfect example of professional and effective customer service. Keep it up, it's amazing ! Thank you again for such tremendous service! More
by SLS
Employees Worked With
Jesse James
October 07, 2016
My experience I feel I should have had more info about car before I left dealership in the process of sale as I waited 7 hours for loan to go through. I am not ple I feel I should have had more info about car before I left dealership in the process of sale as I waited 7 hours for loan to go through. I am not pleased with material used to cover seats and doors. everything sticks to it. Hard to maintain. definitely need seat covers to keep it in good shape. But its too late to do anything about it. Not many features for a almost 40,000 buy. I am a bit disappointed as I am now in OR with car trying to get my free oil change and full detailing and the Toyota dealers I've contacted won't do the service. Any suggestions? I was told I had that service free, for as long as I kept car. I was also told by Veruska at the time of purchase that I was spending 31,000 and later I got a letter stating Veruska hadn't added cost of previous loan to car when I thought it was already inclusive. That is a 9,000 dollar difference I am stuck with. Not cool. Javier Ramirez in sales is not on your list. He was attentive. I wanted a 0 mile car fast for travel reasons. Car had 56 miles in when I got it. Not bran new. I feel you guys wanted me to buy and made ways for loan to approve, but I feel I was screwed over. How do you remediate that? More
by V
Employees Worked With
Veruska Bermejo
October 04, 2016
Stay Away, they are liars. If no stars were possible, That's what I would give them. They are liars. I came in with pre approved financing from capital one. And Dwight Flatt lie If no stars were possible, That's what I would give them. They are liars. I came in with pre approved financing from capital one. And Dwight Flatt lied and said that capital one changed the deal and required a bigger down payment. I called capital one when I left that dealership and they said the deal they offered me was still the same with no money down. He also told me that I have to wait a year before I can refinance and that was another lie. I bought the car in January at 14% apr and refinanced with capital one in June at 7% apr, the exact original deal they offered me in January. He sold me an extended warranty for $800 dollars even though the car I bought had a factory warranty and they both expire at the same time. I have called and asked for a refund for the skylink service and no one has ever called me back, that was three weeks ago. My next complaint is going to the state attorneys office. More
by Ethanlong59
Employees Worked With
Dwight Flatt, Biljana Dukic
October 01, 2016
Great team and customer service. They would go above and beyond to make sure you have a great experience. Very patient and care about your concern. They show value to you as a custome They would go above and beyond to make sure you have a great experience. Very patient and care about your concern. They show value to you as a customer and so for businesd. Keep up the good work guys! More
by EMalory
Employees Worked With
Kelly Wade and Rich Trilio, Dwight Flatt, Daniel Montalvo
September 30, 2016
The Dealership I've been to Deerfield Toyota for all my service and work on my truck and had nothing but the best service and treated with the utmost of respect and I've been to Deerfield Toyota for all my service and work on my truck and had nothing but the best service and treated with the utmost of respect and have felt comfortable leaving my truck in their care More
by Fastv6
Employees Worked With
Jessie James Jerr Butaro
September 30, 2016
Great Deals! The dealership is very professional and has great deals. The customer service is great. I love my new car which the dealer helped me pick out. Eduardo The dealership is very professional and has great deals. The customer service is great. I love my new car which the dealer helped me pick out. Eduardo was very nice and didn't try to use usual car salesman tactics. He was very straightforward. Everyone here treats costumers like family. It was a pleasure shopping here. Would recommend to anyone. More
by Mauricio655
Employees Worked With
Eduardo Mancheno
September 30, 2016
Excellent customer service Purchased a new vehicle some time ago and the service in every aspect is exceptional. Friendly, courteous staff, always helpful. I've visited another Purchased a new vehicle some time ago and the service in every aspect is exceptional. Friendly, courteous staff, always helpful. I've visited another dealership from the area and my decision to purchase my vehicle from Deerfield Toyota was based on the environment and mostly the Sales Associate's-Domingo R. friendly, pleasant persona. Domingo was very polite when I was just looking and checking out the new models and did his best to get a good deal. Great job Domingo! More
by NewToyota
Employees Worked With
Domingo Reyes
September 30, 2016
Buen servicio Como siempre el señor Javier Ramírez muy atento y amable... con su servicio igual que todo el personal del dealer . Gracias por su atención Javier A Como siempre el señor Javier Ramírez muy atento y amable... con su servicio igual que todo el personal del dealer . Gracias por su atención Javier Ana y carlos More
by Fribles0126
Employees Worked With
Javier Ramírez
September 29, 2016
Outstanding Excellent service.Clean environment.Help me to get the best service in my car.Courteous.They clean my car.They offer me the best deals.They pay attent Excellent service.Clean environment.Help me to get the best service in my car.Courteous.They clean my car.They offer me the best deals.They pay attention to my requests and give me the best advice. More
by Joe68
Employees Worked With
Mario Dorestant
September 28, 2016
Good experience Overall, it was a good experience as I ended up purchasing the car I wanted to get for a long time. . This was the first dealership I visited in perso Overall, it was a good experience as I ended up purchasing the car I wanted to get for a long time. . This was the first dealership I visited in person after checking different Toyota dealerships online. More
by Viviana
Employees Worked With
Javier Ramirez
