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Toyota of Deerfield Beach
Deerfield Beach, FL
1,976 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,976 reviews
March 04, 2019
Way too long of a wait and overpriced I arrived at the dealership service center at 9:40am for regular oil change, rotation of the tires, and front breaks to be replaced. After checking I I arrived at the dealership service center at 9:40am for regular oil change, rotation of the tires, and front breaks to be replaced. After checking I was told that the back breaks needed to be replace as well. After 4hrs1/2 of waiting, I ended up spending $501.29 instead of my inticipation of no more than $300 spending with no time to wait for the complimentary carwash because I was already running late to my next appointment. At 2:20pm I asked to just forget the carwash because I waited long enough with no more time to spare. I think I am officially done with doing business with this overpriced and long wait for service car dealership. This experience has totally changed my mind on getting another Toyota for my new 2020 car. More
by Tallie
Employees Worked With
Jeffery Wade
March 02, 2019
my experience It was fun even though we were tired, there was no pressure. Our first idea was to buy a SUV but the guys helped us to find a good deal according to o It was fun even though we were tired, there was no pressure. Our first idea was to buy a SUV but the guys helped us to find a good deal according to our income. More
by Noejc
Employees Worked With
Vladimir Charlitte, Jason Baptiste
March 01, 2019
Fly in drive out My salesman was good. Very knowledgeable. He picked me up at airport and brought me to dealership. What I was disappointed about was that paperwork wa My salesman was good. Very knowledgeable. He picked me up at airport and brought me to dealership. What I was disappointed about was that paperwork was not ready. They took my card # for a deposit so they knew I was coming to get it. Like I said they picked me up at airport. Everything was "one more thing". I've never had a dealer make me add insurance before I left. Then, they did not put my 30 day tag on the car or give it to me so I could put it on. They dilly-dallied around so much that they didn't even give me copies of the ppwk to prove I just bought the car. When I got home 8.5 hrs later and discovered the issue, now I can't get anyone to handle the problem or send me what I was supposed to have. More
by Kctopc
Employees Worked With
Mike komlo (finance), Jason Baptiste
February 28, 2019
revies It was a nice environment with sales staff not aggressive fair price no games good trade in value worth the drive up from the south Fort Lauderdale It was a nice environment with sales staff not aggressive fair price no games good trade in value worth the drive up from the south Fort Lauderdale More
by Holyoke Mike68
Employees Worked With
Veruska Bermejo, Alex Williams, Suzette Sinclair
February 27, 2019
Great customer service they did a great job Mike was the adviser service he had a good undertanding of the situación on the same day with efficiency Thank so much I will come back shortly Mike was the adviser service he had a good undertanding of the situación on the same day with efficiency Thank so much I will come back shortly More
by Clau
Employees Worked With
Service adviser Mike
February 27, 2019
Happy with New RAV4 Buying process was easy. Bonnie and Diego were great to deal with! Both were extremely knowledgeable. Would definitely go back. I purchased a 2019 Buying process was easy. Bonnie and Diego were great to deal with! Both were extremely knowledgeable. Would definitely go back. I purchased a 2019 RAV4 and love it. More
by Cindy
Employees Worked With
Bonnie Shafer, Diego Arango
February 26, 2019
Great experience We leased a new Tacoma and the experience was great from beginning to end. Bonnie is super organized & this is very appreciated. She understands her c We leased a new Tacoma and the experience was great from beginning to end. Bonnie is super organized & this is very appreciated. She understands her customers & is always friendly and considerate. We have been going to Toyota of Deerfield for all our purchases for many years, because Bonnie is great to work with. More
by Franie101
Employees Worked With
Bonnie Shafer
February 26, 2019
The first service department I can trust! Toyota of Deerfield is the first service department that I feel I can trust. From their professional phone assistants, to their friendly and helpful e Toyota of Deerfield is the first service department that I feel I can trust. From their professional phone assistants, to their friendly and helpful employees, I have received exceptional service. I have been to many dealerships including Orlando that have either given me the runaround or tried to convince me to have unnecessary work or servicing done. I have never encountered that at this location and the main reason I keep coming back. More
by CarolS
Employees Worked With
Jeff Wade
February 25, 2019
I request a call back from the General Manager This review is rated ZERO BECAUSE OF THE SERVICE MANAGER BEHAVIORS. I was promised a service by one of his staff and HE WOULD NOT MEET WITH ME TO OFF This review is rated ZERO BECAUSE OF THE SERVICE MANAGER BEHAVIORS. I was promised a service by one of his staff and HE WOULD NOT MEET WITH ME TO OFFER AN APOLOGY OR OFFER THE SAME SERVICE I WAS OFFERED!!!!! Unfortunately, I’m in the proses to contact Toyota Janpan and USA. It an acceptable to tell a customer that he should have a conversation with service staff about my car witch is under warranty!!!! More
by Sam
Employees Worked With
The person who provided the service his name (Lorenzo) did a good job, Carlos Oliveira
February 25, 2019
Customer service was wonderful! I highly recommend Deerfield Toyota. They made my decision on buying my new Highlander effortless! Nelson Reina was thorough and answered all my quest I highly recommend Deerfield Toyota. They made my decision on buying my new Highlander effortless! Nelson Reina was thorough and answered all my questions with ease. Thank you! More
by Philzemo,999
Employees Worked With
Nelson Reina
