Toyota of Deerfield Beach
Deerfield Beach, FL
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I came to purchase a new Sienna van. The sales person Joel was great. When it came time to finalize the deal, general sales manager Chris was involved. He promised to add rubber floor ma The sales person Joel was great. When it came time to finalize the deal, general sales manager Chris was involved. He promised to add rubber floor mats to the deal at no additional cost. Rubber mats had to be ordered because they weren't available at the time of purchase. I was also told that the carpet mats weren't sent with the car to the dealership by Toyota so they would need to be ordered as well. I received the call from Joel that mats came in. I went back to the dealership to pick up the rubber and carpet mats. I was only given rubber mats and was told that the carpet mats weren't ordered because I was given the option at the time of sale to get either rubber or carpet mats and I chose rubber. This is not true since Chris promised to include both carpet and rubber mats. Joel also told me that new cars don't come with carpet mats and that's an additional cost. Chris wasn't available so I went home. I was promised a callback from Chris and he didn't call me back. I was definitely lied and mislead. This is a 4th car purchased from this dealership and I never had any issues until this purchase. More
Always great customer service and great money saving specials. Service rep Jaime is the absolute best. Fast , prompt and proficient services. Highly recommended for your vehicle needs and services 👍🏾 specials. Service rep Jaime is the absolute best. Fast , prompt and proficient services. Highly recommended for your vehicle needs and services 👍🏾 More
Had my first service today, the place was great. They had us in and out of there quickly. The waiting room has nice chairs and TVs and free coffee as well as fish to watch LOL. Dealership was also g They had us in and out of there quickly. The waiting room has nice chairs and TVs and free coffee as well as fish to watch LOL. Dealership was also great during the sales process their attitude and the way they do business is completely different from a lot of other Toyota dealerships it was quite refreshing. More
I received excellent service for my Toyota maintenance check at Toyota of Deerfield Beach! They were on time and thorough in every aspect. Thank you Henrique and team for your exceptional service! check at Toyota of Deerfield Beach! They were on time and thorough in every aspect. Thank you Henrique and team for your exceptional service! More
Great staff, extremely efficient and knowledgeable, no more waiting around and signing endless stacks of documents like the old days. I’d highly recommend working with Bonnie and Samar, they’re both fanta more waiting around and signing endless stacks of documents like the old days. I’d highly recommend working with Bonnie and Samar, they’re both fantastic! More
Had a really great experience at Deerfield Toyota getting the new 2024 Prius XLE! Ronaldo and Justin took really great care of me and gave me the best deal out of all the other dealers I went to! Then when m the new 2024 Prius XLE! Ronaldo and Justin took really great care of me and gave me the best deal out of all the other dealers I went to! Then when my car came in Hiru made sure that I got my car that day and made sure to get it tinted and ready for me so I could pick it up after work! Thank you Deerfield Toyota! More