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Toyota of Deerfield Beach
Deerfield Beach, FL
1,920 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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November 20, 2024
Unbelievably satisfied with the service from Toyota of Deerfield today. I’ve been going there for years and always satisfied but today I had the service manager named Christian. He was extremely helpful a Deerfield today. I’ve been going there for years and always satisfied but today I had the service manager named Christian. He was extremely helpful and knowledgeable. He walked me through the service I was getting and made it to where I was happy when I left. He and the mechanic that worked in my vehicle made a great team and I really appreciate all the effort they put in to getting my vehicle back up and running. They are a great addition to Toyota and made a loyal customer out of me. Thank you so very much. More
by Dan M
Employees Worked With
Christian from the service department
November 19, 2024
Recently had great service manager, but most have been awful. I had an oil change months ago and my splash shield fell off while driving on highway. The shield is scraped up, but useable. No offer to r awful. I had an oil change months ago and my splash shield fell off while driving on highway. The shield is scraped up, but useable. No offer to replace or replace even a “sorry”. Sloppy shop. Usually rude service managers. More
by Aloyisius10
Employees Worked With
Phillip in Parts is the main reason I haven’t found another shop. He’s always professional and friendly.
November 17, 2024
This was an awesome experience at Toyota of Deerfield Beach. Bonnie Bonbon Shafer made it an awesome one of a kind and memorable experience. I will be buying my next car from them. Jakub K. Beach. Bonnie Bonbon Shafer made it an awesome one of a kind and memorable experience. I will be buying my next car from them. Jakub K. More
by Jakub K.
Employees Worked With
Bonnie Shafer
November 17, 2024
Incredibly disappointed with the service I received at Deerfield Beach Toyota during my recent visit. When I called to schedule my appointment, I never received any confirmation. I had to call the dealers Deerfield Beach Toyota during my recent visit. When I called to schedule my appointment, I never received any confirmation. I had to call the dealership myself the morning of the appointment to confirm. After dropping off my car at 8:45 AM, I never received a call letting me know it was ready. By the end of the day, I had to assume it would be done and went to pick it up before the dealership closed. To my disappointment, my car had not been vacuumed or washed. In all the years I’ve taken my vehicles to Deerfield Beach Toyota for service, I’ve never had this happen before. This experience was far below the standard of service I’ve come to expect from this dealership, and I hope they address these issues to prevent others from having a similar experience. Prior to today, I would have recommended the dealership to friends and family. More
by Katt2233
Employees Worked With
Lucas
November 05, 2024
I felt at home there which is unusual for my past experiences, but Jose Alonso the salesman was very positive. No pressure and I was very relaxed. Jose had the same kindness after the ssle experiences, but Jose Alonso the salesman was very positive. No pressure and I was very relaxed. Jose had the same kindness after the ssle More
by skysage1111@gmail.com
Employees Worked With
Jose Alonso
October 29, 2024
Very dishonest not helpful at all would not recommend this to any friends or family love the car, but the service is horrible. It possibly may. One of my worst experiences. this to any friends or family love the car, but the service is horrible. It possibly may. One of my worst experiences. More
by Jaycock1895
Employees Worked With
Jamie
