Toyota of Dartmouth
North Dartmouth, MA
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Everyone we dealt with was very helpful, answered our questions, Dilbert explained all the financing and warranty items. Ken went over everything we asked him about the vehicle and a number of things we questions, Dilbert explained all the financing and warranty items. Ken went over everything we asked him about the vehicle and a number of things we did not think to ask. We know from what we looked at in Consumer reports that the price was very good (one would always like to pay less) but the price we were given was more than fair and our trade in allowance was more than fair. Everyone, from those we talked with through email and those we talked with directly was very friendly and helpful. Cordially, John and Linda More
I am very satisfied with Toyota of Dartmouth. The sales staff acquired the vehicle I wanted at the USAA guaranteed price. There were plenty of options available for where I could purchase my vehicle, but I staff acquired the vehicle I wanted at the USAA guaranteed price. There were plenty of options available for where I could purchase my vehicle, but I wanted a local dealership with whom I could develop a long standing relationship with...Thanks Toyota of Dartmouth. Sincerely, Darryl C. Melton More
My experience with Toyota of Dartmouth was the best I've ever had with a car dealership. We agreed on a price through the internet; I wanted a specific model, color and options. The price we agreed on was e ever had with a car dealership. We agreed on a price through the internet; I wanted a specific model, color and options. The price we agreed on was exceptional, and I received absolutely no problems with the sales department when I arrived at the dealer (I drove 2 hours to get that price. I was treated fairly and with honesty and consideration. I hesitate to give "great" in any catagory in reviews, but my experiece with this dealer certainly merits the 5 stars that I am giving them. More
Marina was very helpful, very friendly, not at all pushy and answered all of our questions. She took care of everything for us and we are very happy with the overall service of the dealership. and answered all of our questions. She took care of everything for us and we are very happy with the overall service of the dealership. More
It was very pleasant to visit a dealership where there was no pressure in purchasing a car. Sherry was very fair with the car price over the phone and honored that price when my husband and I came to visi was no pressure in purchasing a car. Sherry was very fair with the car price over the phone and honored that price when my husband and I came to visit. Ken was straightforward, respectful, and did not give us a sales pitch, a rarity in this day. He found ways to help us save money on the Toyota 4runner. Dell who did our financial transaction also did not give us any pressure to add more to the car. It was a quick transaction. After a horrible experience at Toyota Middletown, it was really nice have a no pressure sales transaction. Finally a dealership that has figured out how to deal with the consumer!! Nice job Toyota of Dartmouth! More
We had a very bad experience with Balise Toyota in RI (see my report), so we started to look around. We contacted several dealers in the area, but most did not have what we were were looking for or did (see my report), so we started to look around. We contacted several dealers in the area, but most did not have what we were were looking for or did but were not too friendly on the phone (see my report on Ira's Toyota of Milford). And then I called Toyota of Dartmouth - I was fortunate to talk to Sherry Barboza - who was very nice, courteous and professional. She offered my several solutions, and gave me "no-nonsense" quotes - way below all other dealers in the area. We wanted a Prius III with back up camera and navigation system. They had a car like this We drove to N. Dartmouth the next day and were greeted by Jeff McCabe - who was very friendly, professional, knowledgeable, and no pressure sale. He knew answers to all questions my wife had (to jump ahead, he even programmed our Blue Tooth Cell phones, after we bought the car). We have nothing but praise for Jeff and Sherry My wife loves the car, and I love the deal Highly recommend those guys. And as for me - I will return to any Dealership if Jeff is working there More
After visiting several dealerships we found the price and the no pressure sales and other employees to be a positive factor on buying at this dealership. Overall our buying experience was great. the no pressure sales and other employees to be a positive factor on buying at this dealership. Overall our buying experience was great. More
Toyota of Dartmouth met and exceeded all of my expectations. All questions were directly answered, I never felt that I was getting "a run around", and everyone was committed to making the sale expectations. All questions were directly answered, I never felt that I was getting "a run around", and everyone was committed to making the sale process comfortable. All quetions or concerns I had were promptly answered and dealt with. Thanks so much to everyone at Toyota of Dartmouth for the great effort and professionalism extended to me. More
We bought by new 2011 sienna here all the way from CT. We bought by new 2011 sienna here all the way from CT. Initiated the process through Zag, the next day got a call from Paula. We went through the We bought by new 2011 sienna here all the way from CT. Initiated the process through Zag, the next day got a call from Paula. We went through the options and she located a car from a near by dealer, which already had few extras like roof cross bar, mud guard etc. Re-negotiated a reasonable price for the options, and the following day, I bought the car. All through emails and phone. I was pleasantly surprised as there were no other sales pressure, no additional hidden fees. Then Lisa took over to complete the rest of the process. She was very friendly to work with. As we were out-of-state buyers, she kept us informed about the proceedings and was very responsive. Before we took the delivery, she spent closer to 20-30 minutes to go through every features of the car. Patiently answered all the user (dumb) questions. She made sure that we left the parking lot as a happy customer. Not to forget, their Finance Manager Jason was another awesome person to work with. He did the paper work and sent them by FedEx (paid by Dartmouth to and fro) over to CT for my signature. Great Service. I really wish all other Toyota dealers are like this. An open, candid and straightforward transaction. No playing games. Overall, I am really glad that I found this dealership, now I am going to direct all my friends over to Toyota of Dartmouth! More
After going to 7 Toyota dealers dartmouth was by far the best in all areas. Highly recommended. Excellent dealer and I will send as many friends as possibly their way. best in all areas. Highly recommended. Excellent dealer and I will send as many friends as possibly their way. More