Toyota of Dartmouth
North Dartmouth, MA
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Overall, I have had very positive experiences with Toyota of Dartmouth, MA. Today, I bought a new car with substantial support from a senior sales rep named Brad Trefrey. From our initial meeting, Brad pr of Dartmouth, MA. Today, I bought a new car with substantial support from a senior sales rep named Brad Trefrey. From our initial meeting, Brad proved to be very knowledgeable about the various Toyota models that I was interested in exploring. He was straightforward, honest, highly competent, friendly and willing to give of himself far above and beyond any reasonable parameter of expectations. He has a 'can do' attitude, processes questions rapidly and provides competent, straight to the point advice based upon customer needs. My Toyota Camry was quite clean but was filled with all kinds of stuff that has been accumulated and stored for three and one half years. As a professor and a special education consultant, I tend to accumulate a lot of stuff. Brad actually took his time to assist me in the very tedious work of transferring all kinds of stuff from my Camry to my new Prius He also thoroughly explained to me new features of the Prius and actually worked with me to learn the ins and outs of my new car. His expertise in finance, management and sales enabled me to navigate what would have otherwise been a very daunting experience Prior to this situation, I had never met Brad. So my comments are based strictly upon the outstanding service that he provided. He is a credit first and foremost to himself, but also to Toyota at Dartmouth, MA and to Toyota Corporation. I am very fortunate to have him as my sales rep. Steve C. Imber, Ph.D. More
Transaction went smoothly! All my contacts were honest and represented your dealership extremely well. Not crazy about presentation to purchase extended warranty , but that's part of Toyota's program. V and represented your dealership extremely well. Not crazy about presentation to purchase extended warranty , but that's part of Toyota's program. Vehicle is a great value so far. Thanks, Allen Blackman More
Professional and friendly service without and misery. Offered a fair and reasonable deal right from the start and stuck to their word. Even received a call to tell me I'd forgotten a folder of CDs int he Offered a fair and reasonable deal right from the start and stuck to their word. Even received a call to tell me I'd forgotten a folder of CDs int he overhead storage of my trade-in. Just Amazing! More
I'm speaking on behalf of my wife, who actually I'm speaking on behalf of my wife, who actually purchased the new Camry. I had mentioned to Chris, that I had only bought a new vehicle once vs. M I'm speaking on behalf of my wife, who actually purchased the new Camry. I had mentioned to Chris, that I had only bought a new vehicle once vs. Mo with many more, including( 4) Toyota's previous to this 2013 Camry. The salesman involved with her 2007 Camry purchase was in her words,"very rude and not polite". We both agreed that our "purchasing visit" was unlike trips to furniture stores, etc. in the past - where the top-selling vultures were waiting patiently for "the kill". Albeit; much information had already been exchanged over the phone and internet prior to our arriving. Simply put: "You delivered the best price". We have no complaints / just a few compliments about the staff that were involved on "purchasing day". Sincerely, Ed and Maureen Stetson More
We are very satisfied with our experience at Toyota of Dartmouth. Everyone we dealt with was very courteous and helpful. We knew exactly what we were looking for in a new vehicle, and our salesperson, Jef Dartmouth. Everyone we dealt with was very courteous and helpful. We knew exactly what we were looking for in a new vehicle, and our salesperson, Jeff, went out of his way to find that vehicle for us. At the time of pickup, our other salesperson, Brad, spent a great deal of time acquainting us with all the new features of our vehicle and making sure we were comfortable with it. Chris, the loan consultant, was also very amiable and courteous. We appreciate the service we were given and would not hesitate recommending Toyota of Dartmouth to our friends and family. Thank you. More
I had a fantastic experience with Toyota of Dartmouth and I highly recommend them for anyone looking to purchase a new car. I started with Sherry the internet sales manager, and we agreed on a car and price I highly recommend them for anyone looking to purchase a new car. I started with Sherry the internet sales manager, and we agreed on a car and price over email. Very clear, straightforward communication with no sales tactics, games, or up-sells of any kind. Very fair price, no haggling needed. She emailed me a signed purchase and sales agreement and I took it to the dealer and bought the car. All went smoothly. At the dealer I dealt with the finance manager Jason, who was very pleasant and the loan process was quick and easy. Julian Schwartz took care of the legwork once I arrived at the dealer. I can't say enough wonderful things about Julian, he's a great person and he took the utmost care, was incredibly patient, and went out of his way to make sure I was satisfied with the car and my experience with the dealer. A+ all around, if you live anywhere near these guys it's worth the trip. More
My wife Michelle and I were most pleased with the level of service and genuine friendliness of the staff, especially Mr. Julian Schwartz. What is normally a stressful task for me (purchasing a new vehicle of service and genuine friendliness of the staff, especially Mr. Julian Schwartz. What is normally a stressful task for me (purchasing a new vehicle) was actually made pleasant with no stress! I will definitely recommend Toyota of Dartmouth to friends and colleagues and will be back probably next year to upgrade my Ford Pickup to a new Tundra. Thanks again, Douglas and Michlee Geist More
My husband and I went to Toyota of Dartmouth in search of a RAV4. Marquita was excellent to work with she was patient and very informative. She also took the time to test drive vehicles with us. Marquita a RAV4. Marquita was excellent to work with she was patient and very informative. She also took the time to test drive vehicles with us. Marquita was not at all pushy. We did not know what to expect going into an auto dealership and Marquita made the experience very pleasant for us. We purchased a RAV4 through her and would recommend her to potential car buyers, she was great to work with. More
After checking used Highlander inventories with other dealerships, I found the best deal with Dartmouth Toyota. Chris Burke was professional and courteous. Great service! Thanks! dealerships, I found the best deal with Dartmouth Toyota. Chris Burke was professional and courteous. Great service! Thanks! More
Top-notch customer service from employee Julian Schwartz. He was very knowledgeable and helpful. Very satisfied with our shopping and purchase experience at this dealership, would recommend highly. He was very knowledgeable and helpful. Very satisfied with our shopping and purchase experience at this dealership, would recommend highly. More