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Toyota of Dallas
Dallas, TX
1,261 Reviews
At Toyota of Dallas, we set high standards for our team, and the result is a better service experience for our customers. We know that our patrons value honesty, quality and professionalism, and we've dedicated ourselves to surpassing their expectations and providing a high level of customer service that separates us from other dealerships in Dallas. We're not just a leading Dallas Toyota dealer; residents from cities like Richardson, Garland, Carrollton, Plano and Irving have also made us their top choice when it comes to purchasing a new or used Toyota or receiving auto repair service. We have been family owned and operated since the store opened in 1975, and we have earned several Toyota President's Awards during the store's lifetime. Our commitment to providing excellent service, Texas-sized discounts and true Texas hospitality keep our customers coming back time and time again!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
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Showing 1,261 reviews
January 28, 2020
I felt respected and honored as a customer every step of the way, and genuinely enjoyed my interactions with each person at the dealership. Friendly, efficient and knowledgeable. Hardy Tadlock and Harold Hu the way, and genuinely enjoyed my interactions with each person at the dealership. Friendly, efficient and knowledgeable. Hardy Tadlock and Harold Hunter were amazing. More
by mewcar
Employees Worked With
Hardy Tadlock- the best!
January 20, 2020
Horribly overcharged, given used car w/ undisclosed damage Quick note: They deleted my previous review, I'll just keep returning so everyone knows about you! Horribly overcharged, given used car w/ two undisc Quick note: They deleted my previous review, I'll just keep returning so everyone knows about you! Horribly overcharged, given used car w/ two undisclosed damages, (leaking wheel cylinder and destroyed rear seat latch), they refuse to give me any help whatsoever, they failed to disclose the 30-day fix/return policy, they failed to disclose the initial reversal period of 24 hours or whatever it was if I didn't like the car after buying it, I was given a FAKE CarFax report which said it had REGULAR oil changes, when that was a total utter lie The manual says to replace the oil every 4 months/5000 miles for extreme use, or 6 months/7500 miles for regular use (mostly highways), this "regular oil changes" label VANISHED when I requested my own carfax report on this car and the oil intervals seems to have changed on the reports for the 1st owner's time of use. The finance manager tried plopping "free" extended warranty by hiding it in the "FINAL" price, which I had to remove later from the loan. I don't get how there aren't any laws against this kind of nonsense. This is insanity, pretty sure what the finance guy did it illegal, though xxxx car even has an undisclosed dent in the back that didn't chip any paint so it wasn't as obvious. Always take friends/family if you ever dare go into one of these dealerships because they will try to rip you off at hard as possible, and I mean HARD HARD HARD Remember to SAVE the specific entry of the car you're looking at online with its price so you have some sort of leverage and always get your own financing!! They manager was kind, but probably because he knew they were bleeding me dry on a raw deal More
by Dylan
Employees Worked With
Ryan Goodrich
January 14, 2020
When to TOD to buy my new 2020 Camry... Ted Nguyen was more than Accommodating to all my needs and questions. Super helpful and Informative. I highly recommend him and TOD to everyone I know. Thanks for a more than Accommodating to all my needs and questions. Super helpful and Informative. I highly recommend him and TOD to everyone I know. Thanks for a pleasant experience... will definitely return here in the near future. More
by Kttl2110
Employees Worked With
Ted Nguyen
January 12, 2020
Great top notch service, vibrant attitudes, very respectful salesmen, lots of smiles not pushy, were very helpful and answered all my questions. I reccomend Toyota of Dallas! respectful salesmen, lots of smiles not pushy, were very helpful and answered all my questions. I reccomend Toyota of Dallas! More
by adesparza214
Employees Worked With
Jesse Pedroza, Francisco Ovalle, Paco Garcia
January 12, 2020
Derek oh at Toyota of Dallas is an extremely professional and conscientious sales person. He asks you what you are looking for and helps in all aspects of the buying process and he is the one who had given b and conscientious sales person. He asks you what you are looking for and helps in all aspects of the buying process and he is the one who had given best deals for my car More
by ashok
Employees Worked With
Derek oh
January 09, 2020
I was so happy with my experience at this Dealership. You guys were nice an made me feel very comfortable. Best day ever Thanks to Mr.A .Terrell. I will recommend anyone to just stop by. Luv MS. Bradley guys were nice an made me feel very comfortable. Best day ever Thanks to Mr.A .Terrell. I will recommend anyone to just stop by. Luv MS. Bradley More
by Hortensebradley42
Employees Worked With
Adrian Terrell
January 08, 2020
Roderick and Jorge were easy to work with and provided exceptional service. This is my 2nd time working with TofD and I highly recommend them. exceptional service. This is my 2nd time working with TofD and I highly recommend them. More
by dburch02
Employees Worked With
Roderick Adair, Jorge Juarez
January 03, 2020
5 star service. Best truck purchase experience. In and out. No hassle. Thank you Omar, Francisco and Melina! Y’all rock!! I highly recommend this dealership. out. No hassle. Thank you Omar, Francisco and Melina! Y’all rock!! I highly recommend this dealership. More
by TXMom78
Employees Worked With
Omar, Francisco, Melina
January 02, 2020
Perry Willis is the man to see if you want a great deal! Absolutely perfect and zero complaints! He treats you like a human being and not just a sale. Never had a better experience!!! Absolutely perfect and zero complaints! He treats you like a human being and not just a sale. Never had a better experience!!! More
by VetteGS
Employees Worked With
Perry Willis
