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Toyota of Dallas
Dallas, TX
1,022 Reviews
At Toyota of Dallas, we set high standards for our team, and the result is a better service experience for our customers. We know that our patrons value honesty, quality and professionalism, and we've dedicated ourselves to surpassing their expectations and providing a high level of customer service that separates us from other dealerships in Dallas. We're not just a leading Dallas Toyota dealer; residents from cities like Richardson, Garland, Carrollton, Plano and Irving have also made us their top choice when it comes to purchasing a new or used Toyota or receiving auto repair service. We have been family owned and operated since the store opened in 1975, and we have earned several Toyota President's Awards during the store's lifetime. Our commitment to providing excellent service, Texas-sized discounts and true Texas hospitality keep our customers coming back time and time again!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
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Showing 1,022 reviews
May 30, 2017
Best experience with Cullus "CJ" Williams Cullus was patient and helped us get the 4 Runner we were comming for . He didnt give up and gave us the best he could on price range 🙏🏻 Thank you ! Cullus was patient and helped us get the 4 Runner we were comming for . He didnt give up and gave us the best he could on price range 🙏🏻 Thank you ! More
by Krodriguez36_
Employees Worked With
Cullus "cj" williams
May 30, 2017
Good Salesmanship Salesman was very good couldn't get to where we needed in payment but found another we could afford. To get to be financed took way too long Salesman was very good couldn't get to where we needed in payment but found another we could afford. To get to be financed took way too long More
by Lift78
Employees Worked With
Manuel Arellano
May 28, 2017
Three Lies in Thirty Minutes! Three lies in thirty minutes! On Friday May 26, 2017 I went to Toyota of Dallas and negotiated a deal to buy a new Tacoma Pickup truck. I worked with Three lies in thirty minutes! On Friday May 26, 2017 I went to Toyota of Dallas and negotiated a deal to buy a new Tacoma Pickup truck. I worked with Syed Jafri "Sam" the salesman and he told me the truck was available for delivery that day. In the price we negotiated, I was told there would be a $750 destination charge which was added to the final price. I determined shortly thereafter that Toyota includes this charge in the MSRP Invoice price so I was double charged. In addition, I found that the vehicle was in another city and would take 72 hours to retrieve. Later I spoke to the Sates Manager Steven Christian and reported these problems. He stated that he could resolve the problems and asked me to meet him at the dealership. I arrived to find that they replaced the original Tacoma I had wanted with a less expensive version without telling me. After I showed them the proof they told me I had negotiated too cheap a price and they were losing money. I protested and called out their deception and was told they didn't want my business. After calling around, I found that Toyota of Dallas has this reputation throughout the region. Calls to the managing partner were not returned. Unfortunately, Toyota of Dallas uses deceptive trade practices and gives Toyota products a bad name. More
by stewart parris
Employees Worked With
Cody Freeman
May 26, 2017
Great Buy a car from Joey Ventura if you stop by. Great customer service. Help without hesitation. And very professional. I do recommend this guy to everyon Buy a car from Joey Ventura if you stop by. Great customer service. Help without hesitation. And very professional. I do recommend this guy to everyone. More
by Rtafolla94
Employees Worked With
Joey Ventura Jr
May 26, 2017
Excellent customer service by Sued Jafri At Toyota of Dallas, we had an awesome deal on the car we purchased. Syed Jafri was very helpful and highly professional. He will make the deal happen At Toyota of Dallas, we had an awesome deal on the car we purchased. Syed Jafri was very helpful and highly professional. He will make the deal happen and you can walk out with pleasant peace of mind. I recommend to ask for the Sales rep Syed Jafri if you want to have a preferred car, helpful advise in affordable range. More
by Deepthi
Employees Worked With
Syed Jafri
May 23, 2017
Awesome and very concerned about me as a customer This was one of the best experience I've had in purchasing a vehicle. Starting from the call I received from the sales to closing the deal with sales This was one of the best experience I've had in purchasing a vehicle. Starting from the call I received from the sales to closing the deal with sales manager. More
by Lobra25
Employees Worked With
Culus Williams
May 18, 2017
Excellent experience!! I like Toyota Dallas, they have a good service,, I like buy my car there..I recommend for buy a new and used cars. am very happy. I like Toyota Dallas, they have a good service,, I like buy my car there..I recommend for buy a new and used cars. am very happy. More
by angie_sa02
Employees Worked With
Uzie; Reyes
May 16, 2017
Exelent service I had never bought a vehicle at toyota of dallas before I want to mention they treated me very well and We made nice deal I had never bought a vehicle at toyota of dallas before I want to mention they treated me very well and We made nice deal More
by Miguelitoo
Employees Worked With
Edwin munoz @ richard brooks
May 15, 2017
Highlander purchase in May 207 I purchased a Toyota Highlander in May 2017 from Toyota of dallas. I had an amazing experience there with everyone from sales to finance. I appreciate I purchased a Toyota Highlander in May 2017 from Toyota of dallas. I had an amazing experience there with everyone from sales to finance. I appreciated the quickness to complete my purchase and everyone seemed sincerely interested in making it worthwhile rather than a burden. More
by SaM0887
Employees Worked With
Andrew
May 13, 2017
Excellent Service Good communication with the seller, very motivating!! Good customer service. The salesman that I touched Mr. Ricardo, excellent human being, helped m Good communication with the seller, very motivating!! Good customer service. The salesman that I touched Mr. Ricardo, excellent human being, helped me in the process to buy my Van. Excellent team is very good having bilingual staff this helps many Hispanic families. More
by Josiris11
Employees Worked With
Ricardo Guajardo
