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Toyota of Dallas
Dallas, TX
1,237 Reviews
At Toyota of Dallas, we set high standards for our team, and the result is a better service experience for our customers. We know that our patrons value honesty, quality and professionalism, and we've dedicated ourselves to surpassing their expectations and providing a high level of customer service that separates us from other dealerships in Dallas. We're not just a leading Dallas Toyota dealer; residents from cities like Richardson, Garland, Carrollton, Plano and Irving have also made us their top choice when it comes to purchasing a new or used Toyota or receiving auto repair service. We have been family owned and operated since the store opened in 1975, and we have earned several Toyota President's Awards during the store's lifetime. Our commitment to providing excellent service, Texas-sized discounts and true Texas hospitality keep our customers coming back time and time again!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
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Showing 1,238 reviews
March 02, 2021
If you purchase a new car, would you expect scratches on the whole body? No, right. I saw the entire car had scratches and I was really upset with the type of service this people gave. The manager started the whole body? No, right. I saw the entire car had scratches and I was really upset with the type of service this people gave. The manager started lying and said the color is like this you are expected to get scratches. The sales people are probably liers and do not stand on their word. This is my first car, aI wpuld advise to pay extra and go to another dealership. CHEATERS out here. More
by sshah
Employees Worked With
Shontell Williams, Syed Jafri
March 01, 2021
I was looking to lease a 21 Tacoma and found Leasehacker on google. I then saw all the chat forum with people working with Derek. What caught my attention is the 1 pay lease of $4,700 out the door for a bra on google. I then saw all the chat forum with people working with Derek. What caught my attention is the 1 pay lease of $4,700 out the door for a brand new 21 Tacoma. I then reached out to Derek and he was very professional in communicating with what I was looking for. I have a Toytoa dealer less than 2 miles from me but they could not match what Derek provided me so I droved from Houston to Dallas to pick up the vehicle. When I got there Derek met me outside and showed me the vehicle all cleaned up in the showroom. I was out in 1hr after signing the papers. Make sure when your looking for a Toyota look for Derek and guarantee he will make sure you find the best deal possible. Derek has a way of working out the lease calculation that 3 of my Houston dealers could not match. More
by kaybel815
Employees Worked With
Derek Oh
February 28, 2021
The service was great. Price worked for me. The process went smooth. Everyone was friendly. I would recommend buying your car here. Five stars! Appreciate their knowledge. went smooth. Everyone was friendly. I would recommend buying your car here. Five stars! Appreciate their knowledge. More
by debelbone
Employees Worked With
Zack Stanford
February 27, 2021
Super easy car buying experience. The selection is enormous for pretty much all the models. We dealt with Scott Bolin and Mike Torres. They took care of all our needs and got us a great deal on a Camr enormous for pretty much all the models. We dealt with Scott Bolin and Mike Torres. They took care of all our needs and got us a great deal on a Camry XSE. Be sure to visit Toyota of Dallas when searching for your next vehicle. You won't be disappointed! More
by Mark Dawsey
Employees Worked With
Scott Bolin, Mike Torres
February 12, 2021
Had shopped around between several different te make/model vehicles and decided on a new 4Runner. I shopped a couple of different Toyota dealers, but Toyota of Dallas was my last stop, don’t waste make/model vehicles and decided on a new 4Runner. I shopped a couple of different Toyota dealers, but Toyota of Dallas was my last stop, don’t waste your time and make it your first! Go see Hardy Tadlock and make that Toyota yours! More
by Jay
Employees Worked With
Hardy Tadlock, Terrell Elmo
February 04, 2021
Really good deal. He was friendly, willing to answer any question and ask for any deal changes that I wanted. There was no pressure. Overall a really good deal. question and ask for any deal changes that I wanted. There was no pressure. Overall a really good deal. More
by Andrew
Employees Worked With
Ali Mahdi
January 30, 2021
We were looking for a specific type of Sequoia. The dealer was able to provide what we wanted at a competitive price. Everyone was very friendly and helpful. dealer was able to provide what we wanted at a competitive price. Everyone was very friendly and helpful. More
by Robert
Employees Worked With
Elijah
January 30, 2021
4 stars only for Adrian. Personally the Toyota of Dallas experience was below poor. Glad the deal got done but not a Sewell experience. I have been in sales for 40 years. The unprofessional display durin experience was below poor. Glad the deal got done but not a Sewell experience. I have been in sales for 40 years. The unprofessional display during your Friday midday sales meeting caused me to walk out of the dealership. Every business has a right to their own culture. Just don’t do it in front of the paying guests. To be fair, the Sewell staff is not much better, but the commitment to customer experience is. The TOD environment is all testosterone and 0% customer. Grow up guys. More
by mhs
Employees Worked With
Adrian
January 29, 2021
Great experience with Derek Oh! This was my 15th new Toyota since 2002 and by far the best car buying experience of them all. I will be sure to refer friends and family to Derek. Toyota since 2002 and by far the best car buying experience of them all. I will be sure to refer friends and family to Derek. More
by jchilton
Employees Worked With
Derek Oh
January 23, 2021
Perry was very helpful before we came in person to the dealership and when we arrived all went smoothly! Perfect car for my daughter. He understood what we wanted. dealership and when we arrived all went smoothly! Perfect car for my daughter. He understood what we wanted. More
by MPT
Employees Worked With
Perry Willis, Roberto in Finance. , Syed Jafri
