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Toyota of Dallas

Dallas, TX

Overview
Reviews
Vehicles
4.3
1,013 Reviews
At Toyota of Dallas, we set high standards for our team, and the result is a better service experience for our customers. We know that our patrons value honesty, quality and professionalism, and we've dedicated ourselves to surpassing their expectations and providing a high level of customer service that separates us from other dealerships in Dallas. We're not just a leading Dallas Toyota dealer; residents from cities like Richardson, Garland, Carrollton, Plano and Irving have also made us their top choice when it comes to purchasing a new or used Toyota or receiving auto repair service. We have been family owned and operated since the store opened in 1975, and we have earned several Toyota President's Awards during the store's lifetime. Our commitment to providing excellent service, Texas-sized discounts and true Texas hospitality keep our customers coming back time and time again!
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2610 Forest Ln

Dallas, TX

75234

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Showing 1,013 reviews

April 16, 2026

Isreal was fast, attentive and friendly. They had me checked in and finished in about an hour and a half. More

by Michael.r.sansouci
Recommend Dealer
Yes
Employees Worked With
Isreal
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April 16, 2026

John Cordell provided me with the best service i ever expected. It is always the same great service at Toyota of dallas. More

by HERIXIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cordell
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April 16, 2026

Excellent job and very professional ? ? both They both did a fantastic job And my car was ready on time More

by MENDEZ.MIGUEL300
Recommend Dealer
Yes
Employees Worked With
Cecilio and alfredo
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April 15, 2026

Great Service! !! Excellent Care!!!! Jacob explained everything I need to know!!!! Thank you for everything!!!! Jacob was GREAT!!!!! More

by Patricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
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Apr 16, 2026 -

Toyota of Dallas responded

We are ecstatic to hear about your wonderful experience with us! It's fantastic that you received such excellent care and that everything was thoroughly explained to help you understand your service needs. We're proud to have team members who go above and beyond to provide outstanding service and make sure our customers feel well-informed throughout their visit. Your enthusiasm and appreciation truly make our day, and we're grateful you took the time to share your positive experience!

April 15, 2026

I Went for oil change, great experience. Did multi point inspection and explained me thoroughly More

by MUHD9921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
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Apr 16, 2026 -

Toyota of Dallas responded

Thank you for sharing your positive experience with our oil change service. We're pleased to hear that our team provided you with thorough service and took the time to walk you through the multi-point inspection details. Your feedback highlights exactly what we strive for - delivering quality automotive care while keeping our customers well-informed about their vehicle's condition. We truly appreciate you choosing Toyota of Dallas and look forward to serving you again for your future automotive needs.

April 15, 2026

Excellent. He got brake parts in that 2 other dealerships could not and finally fixed my squealing front brakes More

by BRIAN.BARTON
Recommend Dealer
Yes
Employees Worked With
Dung
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Apr 16, 2026 -

Toyota of Dallas responded

Thank you for taking the time to share your experience with us, BRIAN.BARTON. We are thrilled to hear that our team was able to locate the brake components you needed when others could not. It brings us great satisfaction knowing we successfully resolved the squealing issue with your front brakes. Your positive feedback about our ability to source hard-to-find parts truly means the world to us. We appreciate your trust in Toyota of Dallas and look forward to continuing to provide you with exceptional service for all your automotive needs.

April 15, 2026

Roberto and team weee really helpful with our car purchase. We left completely satisfied. Great job More

by Jack Miso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Guajardo
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Apr 16, 2026 -

Toyota of Dallas responded

We are utterly delighted to hear about your wonderful experience with our team during your car purchase. It's fantastic to know that you received such helpful assistance and left feeling completely satisfied with your new vehicle. Your kind words about the excellent service you received mean so much to us at Toyota of Dallas. We're thrilled that we could make your car buying experience a positive one, and we truly appreciate you taking the time to share your feedback about the outstanding support you received.

Apr 16, 2026 -

Toyota of Dallas responded

We are utterly delighted to hear about your wonderful experience with our team during your car purchase. It's fantastic to know that you received such helpful assistance and left feeling completely satisfied with your new vehicle. Your kind words about the excellent service you received mean so much to us at Toyota of Dallas. We're thrilled that we could make your car buying experience a positive one, and we truly appreciate you taking the time to share your feedback about the outstanding support you received.

April 14, 2026

The service representative (Trei) was very professional, explained everything and was all and all very personable. The service was faster than I expected and thorough. More

by jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trei
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Apr 15, 2026 -

Toyota of Dallas responded

Thank you immensely for sharing your wonderful experience with us. We are thrilled to hear that your service representative provided such exceptional professional care and took the time to walk you through everything clearly. It sounds like the efficiency and thoroughness of your service exceeded your expectations, which is exactly what we strive for. Your recognition of the personable approach our team takes means so much to us, as we believe in creating genuine connections with every customer who visits us.

April 13, 2026

I had an appointment for oil change. The did not have filter or oil for my truck. I waited 2:45 min to complete change. The did not even wipe off the writing on my window More

by kelly@buz.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
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Apr 15, 2026 -

Toyota of Dallas responded

We appreciate you taking the time to share your experience and understand your concerns regarding service delays and vehicle presentation. Our team remains committed to improving efficiency, communication, and attention to detail in every service visit. We value feedback like this as part of our ongoing efforts to enhance the overall customer experience. Please reach out to our Customer Relations Manager, Vianney Pedroza, at VPedroza@vtaig.com.

April 12, 2026

Madison saved our relationship. Great CSR. Treats the customer with excellent service Number 1 advisor More

by Mwb3747
Recommend Dealer
Yes
Employees Worked With
Madison the best
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Apr 15, 2026 -

Toyota of Dallas responded

We are delighted to hear about your outstanding experience with Madison and our customer service team. Your recognition of the excellent service and top-tier guidance you received truly means everything to us. It brings us immense joy to know that we could make such a meaningful difference in your situation. Madison and our entire team are committed to providing the exceptional care and expertise that builds lasting relationships with our valued customers. Thank you for sharing your wonderful experience and for choosing us as your trusted automotive partner.

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