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Toyota of Clovis

Clovis, CA

4.9
609 Reviews

895 W Shaw Ave

Clovis, CA

93612

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Showing 609 reviews

July 31, 2021

I dropped off my RAV4 for maintenance at 3:30 pm I got it back. I left for the 2 hour & came back. The wait was too long More

by mayahunter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Aug 02, 2021 -

Toyota of Clovis responded

Hi, Thank you for bringing your recent service visit to my attention in regards to your RAV4. I would like to learn more about your time here and the level of customer service received. Please reach out to me directly when you have a moment. I hope to connect soon. Best, Chris Royston General Manager Toyota of Clovis (559) 294-3154

Aug 07, 2021 -

mayahunter responded

I will call you soon. I started a new job last week. Another thing that I’m upset about is I get e-mails that indicates that I rejected a certain repair job that I was not advised. For example; my brakes. No one talked to about the wear of my brakes while the RAV4 was getting an oil change. I was about the battery, so I told the technician to put a new one in. Maya Hunter 559-451-1594.

July 31, 2021

Scheduling an appointment online is easy. Within a minute of arriving at dealership, I was greeted and assigned a number and representative helped me immediately. Car was serviced and returned to me in good More

by Nell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elias Dominguez, Assistant Service Manager was an excellent representative of Toyota of Clovis.
Aug 02, 2021 -

Toyota of Clovis responded

This is wonderful to see, Nell! We pride ourselves here at Toyota of Clovis to provide excellent customer service to all of our guests. We hope you will continue to choose our Service Department for all your service needs.

July 29, 2021

Toyota never disappoints customer care is top notch.The time it took was minimal . The care of my car was impeccable . Truly a well run company. More

by robynneese
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Jul 29, 2021 -

robynneese responded

All was good until this review it’s to long

July 28, 2021

Billy Vang of Toyota of Clovis provided excellent service for me on my Toyota Venza. He was extremely proficient handling the paperwork for my car. More

by mccalla
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Vang
Jul 29, 2021 -

Toyota of Clovis responded

Thank you for the positive feedback! We are delighted to know that our team at Toyota of Clovis was helpful, and we hope that you will continue to choose us as your dealership!

July 28, 2021

Even though there were a lot of cars to be checked in the process was very quick. Recall work was done sooner then promised and picking up car was easy More

by donedwards8209
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Jul 29, 2021 -

Toyota of Clovis responded

Thank you for the positive feedback! We are happy to know that you had a good experience with our Service Department at Toyota of Clovis, and we hope that you will continue to visit us!

July 28, 2021

Great attention to detail. Got great information on what my car needed. Received checks-in walk-through with attention on time spent. Advice on how to plan my maintenance and what more to expect from my car More

by Lucy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Koutsoubos
Jul 29, 2021 -

Toyota of Clovis responded

Hi Lucy, Thank you for your positive review. We are pleased you had a professional, informative and helpful experience with our team here at Toyota of Clovis. We are looking forward to your next visit with us for any future automotive needs.

December 27, 2020

Talked 2them,said they’d send more pics of Jeep. Never sent. They had more pics of sales people & service dept on ad than actual pics of jeep More

by dutchking7
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Sean Weaver
Dec 28, 2020 -

Toyota of Clovis responded

Hello, Thank you for sharing your review. Given the opportunity, I would appreciate the opportunity to speak with you about your experience. Please email me at croyston@penskeautomotive.com. Thank you, Chris Royston General Manager Toyota Of Clovis (559) 294-3154

June 15, 2020

friendly and helpful people Clear explanation and very helpful with recommendations. Thank you I will recommended with my friends and neighbors. I will comeback for all what I More

by claudiavazquez494
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elias
Jun 16, 2020 -

Toyota of Clovis responded

Claudia, thank you for taking the time to leave us an outstanding service review! It was a pleasure to work with you. We'd love to work with you again soon.

June 13, 2020

My visit to Toyota of Clovis was friendly, and very efficient. Also, I felt very safe from any contact with covid. All staff wore masks and the waiting area was set up to allow people to social dista More

by cmhcat13
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Jun 14, 2020 -

Toyota of Clovis responded

Thank you for taking the time to write a review! We are thrilled to hear you're satisfied with the high level of customer service they received with Sean and with your repairs! We greatly appreciate your positive feedback, and we look forward to working with you again for years to come!

June 09, 2020

This dealership always provides great service!! Staff is always very friendly and very knowledgeable. Will definitely contour to take my vehicle in for service here and buy a new vehicle in a few years. More

by Gerardo Flores
Recommend Dealer
Yes
Employees Worked With
Blake Stephens, Sean Weaver
Jun 10, 2020 -

Toyota of Clovis responded

Thank you for the great review, Gerardo. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again.

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