Toyota of Cleveland - Service Center

Great customer service. Bob Dixon exhibited outstanding customer focus. Dealership was observing COVID conditions. Spacing was good. No sure about sanitation practices, did not see much. customer focus. Dealership was observing COVID conditions. Spacing was good. No sure about sanitation practices, did not see much. More

Friendly, very helpful, and will go above and beyond to make sure you get the best deal. I had a great experience buying my first car. Very thankful to have had Juan Carlos Lopez as my salesman, he answere make sure you get the best deal. I had a great experience buying my first car. Very thankful to have had Juan Carlos Lopez as my salesman, he answered all my questions and made the experience fun! Mike Covington and Justice Goodner were absolutely tremendous and found the best possible route to finance my vehicle. Everyone on this staff will go to high lengths to put you in the car you want. You won't regret buying from Toyota of Cleveland! More

I went in to have a recall done on my Camry. While I was waiting I looked around to see what deals were going on now. Everyone was so helpful. They went way above explaining what I could get for the trade-i waiting I looked around to see what deals were going on now. Everyone was so helpful. They went way above explaining what I could get for the trade-in on my car & helping me to get the right payment amount I need each month on the new one. Mike Covington & Malika Nelson was so helpful with all my concerns and questions. Alfred Polk was very helpful also explaining my fiance questions. I would give them a 100 if I could. More

I was there on June 3, 2021 , to have the first service completed on my new RAV 4. Service advisor, David Munford was excellent and very friendly. Each time I have been at this dealership I have nothing completed on my new RAV 4. Service advisor, David Munford was excellent and very friendly. Each time I have been at this dealership I have nothing but great things to say about each person I have met. Hunter, Julien, Montey were extremely helpful, courteous and especially "calming our nerves" during the purchase of our new car. We love our new car! Thank you! More

I called at the last minute to have a check-up before vacation and they were very accommodating. Turned out I also had a problem which they were able to repair at the same time. Appreciated their assist vacation and they were very accommodating. Turned out I also had a problem which they were able to repair at the same time. Appreciated their assistance. More

The was my first visit to Toyota of Cleveland for my service on my new 2021 Rav4. The online process to make my appointment was fast, easy and I had a confirmation in my inbox immediately. I had the o service on my new 2021 Rav4. The online process to make my appointment was fast, easy and I had a confirmation in my inbox immediately. I had the option to add it to my calendar and I was all set. The day of service was met with a welcome introduction and they kept me informed, by my choice of communication, when the service was complete and when I could pick it up. Great experience! Thank you. More

Everyone was professional and kind. I was very satisfied with my service and personal treatment. My wait time for an oil change was about a hour, which was perfect. with my service and personal treatment. My wait time for an oil change was about a hour, which was perfect. More

Fast and exceptional service matched only by the wonderful people. Tom Trout is the best. Toyota of Cleveland stands behind their vehicles and goes above and beyond in their service. wonderful people. Tom Trout is the best. Toyota of Cleveland stands behind their vehicles and goes above and beyond in their service. More

Great service department and management team. Hope service department will resume tire rotation to be included with oil service as before (2019,2020) without additional charge. service department will resume tire rotation to be included with oil service as before (2019,2020) without additional charge. More

Great service. Bob Dixon takes a special interest in my car care. Very friendly and kind. Brad has helped me on occasion. I was just as pleased. car care. Very friendly and kind. Brad has helped me on occasion. I was just as pleased. More