Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
322 Reviews of Toyota of Cleveland - Service Center
Sort by
January 12, 2021
Great dealership all Dept are exceptional helpful and nice will buy my next car from this dealership Good service Dept very friendly and promp on service work nice will buy my next car from this dealership Good service Dept very friendly and promp on service work More
by C.stoner2
January 08, 2021
Tom Trout's staff always does an exceptional job of being sure all service on my camry is done well. Never a hassle!! I also enjoy the hot coffee. sure all service on my camry is done well. Never a hassle!! I also enjoy the hot coffee. More
by guycog
November 25, 2020
I just want to say Taylor and Cindy and the rest of the team where absolutely awesome! The best car buying experience I’ve ever had and there’s been plenty,lol thanks guys!!!!! team where absolutely awesome! The best car buying experience I’ve ever had and there’s been plenty,lol thanks guys!!!!! More
by Martycinc
November 24, 2020
I couldn't have asked for a better first car-buying experience. Everyone was extremely helpful and nice, specifically salesman Taylor Alton. The whole process was smooth and stress-free. Will definitel experience. Everyone was extremely helpful and nice, specifically salesman Taylor Alton. The whole process was smooth and stress-free. Will definitely be coming back in the future when it's time for more cars. More
by Hudson Deem
November 04, 2020
Service at this location is exceptional! They go the extra mile and take the time to explain what is being done, which I really appreciate. extra mile and take the time to explain what is being done, which I really appreciate. More
by carolyndavanzo
Employees Worked With
Sorry...can't remember but he was great!
October 24, 2020
2019 Highlander in for 20000 service. Mr. Dixon advised us there was a recall on vehicle and they had parts to perform service if we were interested. Took about 2-1/2 hours to perform. us there was a recall on vehicle and they had parts to perform service if we were interested. Took about 2-1/2 hours to perform. More
by Crabtreejo
Employees Worked With
Bob Dixon
October 12, 2020
Two faced is probably the best way to describe Service/Parts leadership. Not genuine and are only there to put on an act to serve their own short term interest instead of the bigger picture... Kee Service/Parts leadership. Not genuine and are only there to put on an act to serve their own short term interest instead of the bigger picture... Keeping long term business and valuable employees. Make the drive to the next closest Toyota dealer. They won’t talk negatively about you after you’ve completed business with them ;) More
by nokingnothrone324
October 09, 2020
Willing to work with my change in scheduling with no hassle. Great service, fast and informative. We always get our car serviced here even though we live in Dalton, GA. hassle. Great service, fast and informative. We always get our car serviced here even though we live in Dalton, GA. More
by lsprites
September 26, 2020
Andy Peak and Service Department got me out quickly and did a great job! As always work quoted before done. I’ll be back with another car soon. did a great job! As always work quoted before done. I’ll be back with another car soon. More
by lewwarren
September 26, 2020
They always do a good job. Always nice and very helpful. I don’t take my car anywhere else. I work in cleveland so it is convenient. I don’t take my car anywhere else. I work in cleveland so it is convenient. More
by Dot
Employees Worked With
