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Toyota of Cleveland
McDonald, TN
4,880 Reviews
Toyota of Cleveland looks forward to serving you!
Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award.
We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year!
Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles.
We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience!
Call 423-664-9715 to schedule your VIP appointment!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,880 reviews
September 01, 2023
Great service! Jason was super knowledgeable and very professional! I would recommend him to anyone looking for a new vehicle. Jason was super knowledgeable and very professional! I would recommend him to anyone looking for a new vehicle. More
by Aminnick08222001
August 31, 2023
Jason was a great salesman and was very helpful in finding the right used vehicle for me. Will definitely recommend him and the Toyota of Cleveland team to anyone. finding the right used vehicle for me. Will definitely recommend him and the Toyota of Cleveland team to anyone. More
by jimhelms9
Employees Worked With
Other Employees :
Demetrius Beasley
August 30, 2023
Jason was great, responded quickly and very easy to work with! Highly recommend him to anyone. with! Highly recommend him to anyone. More
by Bhb213
August 28, 2023
Alfred has been guiding our family with Toyota/Lexus purchases for over ten years! He provides white glove service with genuine friendship. Buying a vehicle through Alfred has always been seamless and t purchases for over ten years! He provides white glove service with genuine friendship. Buying a vehicle through Alfred has always been seamless and tailored to our present needs. HIGHLY recommend. More
by Wilsona1188
Employees Worked With
August 26, 2023
Stockton and Alfred at Toyota of Cleveland always go above and beyond to make sure we get the exact vehicle we want! We have purchased several vehicles from them, including our newest addition (the Gran above and beyond to make sure we get the exact vehicle we want! We have purchased several vehicles from them, including our newest addition (the Grand Highlander) with Alfred’s help. I had been looking for the perfect size vehicle for our family for a while. Alfred truly listened to what I felt our family needed and suggested the Grand Highlander (a brand new model that I hadn’t even heard of and wasn’t even out yet). After much research and a call from Alfred to let us know there was one on the lot we could look at, I decided the Grand was the vehicle for me. Now the hunt was on to find the perfect one with the colors and features I wanted. It wasn’t long before Alfred messaged me that my perfect Grand Highlander was scheduled to be built! A few weeks later, he called to let me know it had arrived on the lot and was ready for us. He patiently walked us through the features and even the financing. He gave us time to inspect it and debate. I cannot speak highly enough about the customer service that Alfred delivered, his honesty, and his willingness to go above and beyond to help our family find the perfect vehicle for us! I love our Grand Highlander! We will definitely purchase our next vehicle from Toyota of Cleveland and look forward to working with Alfred and Stockton again! More
by Kami
August 26, 2023
Toyota of Cleveland made the buying process so easy ! I don’t have any complaints, Tyler was so helpful and kept us updated the whole time. Everyone was so welcoming and nice I can’t say enough nice thin I don’t have any complaints, Tyler was so helpful and kept us updated the whole time. Everyone was so welcoming and nice I can’t say enough nice things More
by Meganparrish09
Employees Worked With
August 24, 2023
Cindy and crystal were fantastic! Very comfortable and friendly experience. definitely would recommend to anyone! Very comfortable and friendly experience. definitely would recommend to anyone! More
by Kaitlin H
August 23, 2023
Alfred and everyone at the dealership was amazing and helped me get the truck I want. I will definitely keep going back when I’m ready for a new vehicle. Hands down the best lot! Best customer service! helped me get the truck I want. I will definitely keep going back when I’m ready for a new vehicle. Hands down the best lot! Best customer service! More
by hamiltonsam1031
August 23, 2023
Wonderful at accommodating a customer without an appointment for service. Above and beyond! Combined tow services and finished several hours before the estimate. Thanks! appointment for service. Above and beyond! Combined tow services and finished several hours before the estimate. Thanks! More
by mforrister
Employees Worked With
Matthew Kress
August 23, 2023
He was extremely unhappy to see me there with cash in hand to buy a vehicle. If I was the owner he wouldn’t work there if he’s going to push customers away. Should of ask how can I help hand to buy a vehicle. If I was the owner he wouldn’t work there if he’s going to push customers away. Should of ask how can I help More
by Taiter18
