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Toyota of Cleveland

McDonald, TN

Overview
Employees
Reviews
Vehicles
5.0
4,813 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 4,813 reviews

October 09, 2011

No one wants to work with you. It's their way or nothing , customer service is horrible and very lazy salesmen. I would not suggest this dealership to anyone. More

by AutoJ85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carlos
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Nov 21, 2011 -

Toyota of Cleveland responded

My dealership participates in the DealerRater Certified Dealer Program. I want you to know that we are committed to providing a high quality experience for our customers and potential customers and I am very sorry you had an unfavorable experience at our store. I do appreciate you making us aware of your situation and I would like to know more specifically what happened. At your convenience would you mind messaging me back or contacting me directly at the dealership so that I may address your situation? Our number is (423)339-1138 and my extension is 122. Thank you, Eddie Triplett, General Manager.

July 01, 2011

These guys know how to do business. They really care about their customers and do their best to give you a quality vehicle for a fair price. I will be back next time I need a new or used car. They eve More

by tdocdc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane , Eddie, Jonathon
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Nov 21, 2011 -

Toyota of Cleveland responded

Thanks for your feedback and I hope you enjoy that 4-Runner! Best Regards, Eddie Triplett, General Manager.

June 10, 2011

I bought a car from these folks this week and found them to be some of the friendliest and helpful people I have ever dealt with. They had the exact car that my daughter was looking for and she loves it. More

by Ott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Several
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Nov 21, 2011 -

Toyota of Cleveland responded

Thank you very much for your kind words! I am very pleased to hear that your daughter loves her car! Please let us know if we can do anything to assist you in the future. Best Regards, Eddie Triplett, General Manager.

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