Toyota of Cleveland
McDonald, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I have bought 2 new vehicles in the past seven days. I bought a Nissan last week and a Toyota today. For the most part I expect negotiation on price and trade values. By the time the car and trade prices bought a Nissan last week and a Toyota today. For the most part I expect negotiation on price and trade values. By the time the car and trade prices are agreed upon it would be nice if the financing aspect was as simple as sign, pay and drive away. I get tired of the pressure to buy GAP insurance, add an extended warranty and pay for maintenance cost up front, etc...., especially when I tell the financing person up front that I want nothing but the car and the factory warranty. Instead I have to sit there and listen to what seems to be an endless pitch to get me to spend more money. It truly takes a good experience of getting a new car, and knocks it down a notch. I guess the almighty dollar is more important than listening to the customer when they say they are not interested in extras. More
I'm am writing this sometime after our purchase, but wanted to express my supreme satisfaction with my experience with Toyota of Cleveland. In November, I was shopping for my first SUV and I used Toyot wanted to express my supreme satisfaction with my experience with Toyota of Cleveland. In November, I was shopping for my first SUV and I used Toyota of Cleveland's website to find the perfect used 2011 Ford Escape. Using their website was the first part of my great experience because they include nice photographs of each vehicle along with the prices and details so you know exactly what to expect when you get to the dealership. I made contact with my wonderful salesperson, PETE GREEDN and I was able to meet him and test drive the vehicle the same day. I was pleasantly surprised that Pete could answer every question I had about the SUV, especially since it was a Ford product and he worked at a Toyota dealership. He was very professional and knowledgeable throughout the whole process. I visited the dealer on a saturday and by Monday afternoon, I was driving my new car home. So to wrap up, if you are looking for a new Toyota or a used vehicle by another brand, make a trip over to Toyota of Cleveland. They will definitely treat you well. More
We travelled from the Atlanta area to this dealership to look at a vehicle we had seen online. We called ahead to insure the vehicle was there and when we arrived, it was at the front door waiting. Everyone look at a vehicle we had seen online. We called ahead to insure the vehicle was there and when we arrived, it was at the front door waiting. Everyone was very helpful. Ryan showed me a great area to test drive, stuck with us with all of our questions, and sent us to Karen to see if she could find a better deal than the loan we walked in with. She got us a better loan with lower payments which included a warranty. I love my new car and feel that this was the best experience I have ever had when buying a car. Well worth the almost 100 miles we had to drive to get the car. More
I had been searching the area for a 4x4 4Runner for a while and found one even nicer than I had hoped to find. My 2002 Sport rides and drives like a new vehicle and, surprisingly, gets better gas mileage while and found one even nicer than I had hoped to find. My 2002 Sport rides and drives like a new vehicle and, surprisingly, gets better gas mileage than I expected. I was impressed by the dealership's facility, friendly staff, and ease of doing business. More
I had been wanting a Solara convertible since last fall. Ryan had stayed in touch from time to time and when he told me that he had just taken one in on trade for a new Camry and had all the service records Ryan had stayed in touch from time to time and when he told me that he had just taken one in on trade for a new Camry and had all the service records from when it was sold there new, I had to check it out. I've had the Solara for a week now and love the color and the way the car rides. It has plenty of power and rides very quietly and smooth. I just wanted to say "thank you" to Ryan and the entire staff of Toyota Cleveland for making my purchase a pleasurable one. I will certainly recommend them to everyone who comments on my new convertible. More
Attractive and clean facility but it was the courteous and experienced manner in which salesman Chris Barrom demonstrated to my wife and me that brought us back to Toyoto of Cleveland to buy the car at th and experienced manner in which salesman Chris Barrom demonstrated to my wife and me that brought us back to Toyoto of Cleveland to buy the car at that location. We did not feel pressured and Chris took time be with us as much as we needed plus he asked that we call him at anytime if we had a question or concern. I have called Chris asking for some information and it was easy to connect with him. People make the difference, good or bad, at any business and Chris makes Toyota of Cleveland look good. More
Ryan made the car buying experience enjoyable. He was professional, knowledgeable and made every effort to ensure our complete satisfaction. I really felt like he went the extra mile in trying assist us professional, knowledgeable and made every effort to ensure our complete satisfaction. I really felt like he went the extra mile in trying assist us in our decision. I would not hesitate to recommend him to anyone. Additionally, I feel like the vehicle we purchased and the vehicle we traded were priced fairly. Overall, I left the dealership very happy about the transaction and the new car. Ryan did a fantastic job. Also, the dealership facility itself was the nicest auto dealership I have ever seen. State of the art. Great job Ryan. Thank you. More
Helpful, courteous, knowledgeable, patient, and personnable would describe my impression of Gregg Bain. It was an unpressured, enjoyable experience buying a used car through him and the entire proc personnable would describe my impression of Gregg Bain. It was an unpressured, enjoyable experience buying a used car through him and the entire process at Toyota of Cleveland. This was our second vehicle purchased there and the previous experience was also very positive. I also have had no problems or issues with the service department. More
My wife and I would like to not only thank you...but commend you - on your very professional sales and service provided to us. When we arrived at Toyota of Cleveland, Gregg Bain warmly greeted us and b commend you - on your very professional sales and service provided to us. When we arrived at Toyota of Cleveland, Gregg Bain warmly greeted us and brought us inside to meet Holly (whom we had talked with on the telephone). Gregg listened attentively and carefully as we looked at different trucks. I wanted a truck, but also wanted a car this time and was not sure which to purchase. I was thrown into needing a vehicle right now, having totaled my truck on black ice. Gregg showed us several trucks that may fit our needs. We left and a couple days later my wife called and asked about a truck she had seen there. Gregg checked on it promptly, but it was not 4WD - which I did want. Just as my wife put the phone down, Gregg called back and said, "I think I know just what you want!" He said a "used FJ Cruiser came in just the night before. It's something like a truck, but something like a car." We went down to test drive it and loved it. However, we requested to also see a new FJ Cruiser as well. We bought it that night. Gregg Bain was not only honest, attentive and very down to earth, but he really wanted to see us find just the right vehicle for us. He took a lot of time to explain what each vehicle had on it. Overall, we are exceedingly pleased with this dealership. I purchased my wife a vehicle about a year ago from Toyota of Cleveland. She has mentioned the consistent quality of service, ease of service and friendliness of the dealership. We are fortunate to have Toyota of Cleveland. If you are outside Cleveland, it would be worth your drive. We have had consistent service for years. We did not even consider going elsewhere. More
Had a great buying experience thanks to Holly and Ryan. Ryan took me and my wife for a lenthtly test ride and explained allof the options to us plus added additional options we requested. Appreciated the Ryan took me and my wife for a lenthtly test ride and explained allof the options to us plus added additional options we requested. Appreciated the assistance of the finance individual. More