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Toyota of Cleveland

McDonald, TN

5.0
4,738 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 4,738 reviews

February 24, 2012

I have bought 2 new vehicles in the past seven days. I bought a Nissan last week and a Toyota today. For the most part I expect negotiation on price and trade values. By the time the car and trade prices More

by jpleasantpac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Mason (sales)
Feb 27, 2012 -

Toyota of Cleveland responded

We appreciate hearing our customers’ experiences so we can improve our processes. While we acknowledge your experience may have had a bump, it is nice to see your overall experience at Toyota of Cleveland received high marks of satisfaction. Thank you for your repeat business and continued support!

February 23, 2012

I'm am writing this sometime after our purchase, but wanted to express my supreme satisfaction with my experience with Toyota of Cleveland. In November, I was shopping for my first SUV and I used Toyot More

by Trophygal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Green
Feb 23, 2012 -

Toyota of Cleveland responded

Supreme satisfaction is ALWAYS nice to hear!!! Thank you for sharing how your experience at toyotaofcleveland.com was so positive and productive. As for salesman, Pete Green he is very professional and knowledgeable. Pete, like the rest of our team, strives to make buying a vehicle an enjoyable process at Toyota of Cleveland. Again, thank you for your response!

February 22, 2012

We travelled from the Atlanta area to this dealership to look at a vehicle we had seen online. We called ahead to insure the vehicle was there and when we arrived, it was at the front door waiting. Everyone More

by cdpratt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Walls, Karen ?
Feb 23, 2012 -

Toyota of Cleveland responded

We apprecitate you beginning your search online and are pleased to hear we not only met, but exceeded your expectations. Your description of salesman, Ryan Walls and Finance Manager, Karen Baird is a prime of how we work to provide our customers with an enjoyable car buying experience at Toyota of Cleveland. Thank you for your response!

February 21, 2012

I had been searching the area for a 4x4 4Runner for a while and found one even nicer than I had hoped to find. My 2002 Sport rides and drives like a new vehicle and, surprisingly, gets better gas mileage More

by Stephen Edward
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Walls
February 19, 2012

I had been wanting a Solara convertible since last fall. Ryan had stayed in touch from time to time and when he told me that he had just taken one in on trade for a new Camry and had all the service records More

by hudson2336
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
January 20, 2012

Attractive and clean facility but it was the courteous and experienced manner in which salesman Chris Barrom demonstrated to my wife and me that brought us back to Toyoto of Cleveland to buy the car at th More

by Jack Stanford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Barrom
January 12, 2012

Ryan made the car buying experience enjoyable. He was professional, knowledgeable and made every effort to ensure our complete satisfaction. I really felt like he went the extra mile in trying assist us More

by gfrodg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RYAN WALLS
December 27, 2011

Helpful, courteous, knowledgeable, patient, and personnable would describe my impression of Gregg Bain. It was an unpressured, enjoyable experience buying a used car through him and the entire proc More

by garlandp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Gregg Bain
December 15, 2011

My wife and I would like to not only thank you...but commend you - on your very professional sales and service provided to us. When we arrived at Toyota of Cleveland, Gregg Bain warmly greeted us and b More

by Ken & Deborah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Gregg Bain, Holly, Butch in Finance
December 12, 2011

Had a great buying experience thanks to Holly and Ryan. Ryan took me and my wife for a lenthtly test ride and explained allof the options to us plus added additional options we requested. Appreciated the More

by gcline263
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly and Ryan
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