Toyota of Cleveland

When I first enter the parking lot & pulled up to park my car, Jason Lawson meet me as soon as I got out of my car, I said to myself this is the kind of service you look far. Jason was not able to fi park my car, Jason Lawson meet me as soon as I got out of my car, I said to myself this is the kind of service you look far. Jason was not able to finish the sale but he was so friendly to me & my wife. The next day David took over & finished the sale, he was also friendly & showed me every thing that I need to know about the car. I would definitely recommend both of them to other people who is looking for a new Toyota. More

I had an awesome experince at Toyota of Cleveland all the employees were very friendly and Gregg Brain helped me find an awesome car. Thumbs up for Toyota of Cleveland!!! employees were very friendly and Gregg Brain helped me find an awesome car. Thumbs up for Toyota of Cleveland!!! More

I have bought 4 trucks and 1 car from toyota of Cleveland. Roger Thompson really worked hard for this sale,it saved me from going to Atlanta to buy. Sales and service is A1 at toyota of Cleveland. Cleveland. Roger Thompson really worked hard for this sale,it saved me from going to Atlanta to buy. Sales and service is A1 at toyota of Cleveland. More

Gregg Bain was very helpful. He answered all my questions and took care of everything I asked. I feel like the truck was a great purchase. I would have liked to have gotten the price down a bit more but all and took care of everything I asked. I feel like the truck was a great purchase. I would have liked to have gotten the price down a bit more but all in all I guess that's to be expected evertime More

My initial experience was not ideal, but the customer service manager (Tom Trout) claimed responsibility and resolved the situation to my satisfaction. My advice to other customers: Ask lots of quest service manager (Tom Trout) claimed responsibility and resolved the situation to my satisfaction. My advice to other customers: Ask lots of questions and understand all of the information your tech presents. Choose the least invasive/fastest/cheapest fix and come back again if that doesn't solve your problem. More

This was my first experience buying a car from a dealership and it was a very good one. Chris Barrom was very friendly and helpful as he guided my husband and myself through the process of finding e dealership and it was a very good one. Chris Barrom was very friendly and helpful as he guided my husband and myself through the process of finding exactly what we wanted for the price we could afford. He went above and beyond and I would recommend him to anyone looking to buy a new or used car. More

I must say I have never been so at ease going thru the car buying process. Roger knew every detail about the vehicles we looked at and I have NEVER had a salesman do such a through job explaining the opti car buying process. Roger knew every detail about the vehicles we looked at and I have NEVER had a salesman do such a through job explaining the options, warranties, comparisons, etc. He left no questions unanswered and made us feel right at home. He even stayed late on a Saturday to make it happen. We had no intention of actually purchasing a vehicle this quickly when we went to 'just take a test drive' but Roger did his job and we felt no need to go anywhere else! Awesome Job Roger!!! Nothing like a strong hand shake! More

This car buying experience was by far the least painful I've ever had. Chris was very knowledgable about the vehicle and answered all questions accurately and effectively. I appreciate that he was not pus I've ever had. Chris was very knowledgable about the vehicle and answered all questions accurately and effectively. I appreciate that he was not pushy or overbearing like all the sales persons I've experienced. I will definitely recommend him and Toyota of Cleveland to friends and family. KUDOS to Toyota of Cleveland for Chris Barrom! Very refreshing! More

Also worked with Butch Tipton. The people were friendly and helpful. They were knowledgeable about the products and answered all of our questions. I think the deal was fair. and helpful. They were knowledgeable about the products and answered all of our questions. I think the deal was fair. More

Thank You for another great Toyota experience!!! This was the 4th Toyota purchase from the same salesman. GREGG BAIN. He is such an easy person to deal with. He gives me the best price first. He never pester the 4th Toyota purchase from the same salesman. GREGG BAIN. He is such an easy person to deal with. He gives me the best price first. He never pesters you with phone calls. As a matter of fact I have to check on him to make sure he didn't forget about me. He never does. Thanks Again!! More