Toyota of Cleveland

Roger was very friendly and took his time to explain the features of the new Toyota Trunda truck even staying after hours going above the call of duty to make sure that we were being treated and cared for. features of the new Toyota Trunda truck even staying after hours going above the call of duty to make sure that we were being treated and cared for. More

Mark Duncan was great as it was my first time to this dealership for service of a new company leased van. Mark answered all of my questions and concerns with the utmost professionalism. If Mark is typica dealership for service of a new company leased van. Mark answered all of my questions and concerns with the utmost professionalism. If Mark is typical of the kind of employees working at this dealership, then I would highly recommend this dealership to everyone. Keith Cornea More

Toyota of Cleveland has a great service department! Mark Duncan always greets me with a smile & handshake. He takes time to explain the service being performed and the cost involved prior to the work being Duncan always greets me with a smile & handshake. He takes time to explain the service being performed and the cost involved prior to the work being performed. Having Mark at Toyota Cleveland makes my Toyota ownership experience even better! I recommend their service department to my friends without reservation. More

I had surgery for a ruptured achilles tendon and started my vehicle search via the web. Natahsa was a HUGE help to me in finding what I was looking for. Very responsive to my emails and instant messages. On my vehicle search via the web. Natahsa was a HUGE help to me in finding what I was looking for. Very responsive to my emails and instant messages. Once the doctor finally cleared me for weight bearing activities I went in to look at one Car Natasha had recommended to me. It was exactly what I was looking for. The Sales Consultant Kyle had been informed about my medical issue, had the car out front waiting for me. He was very knowledgeable about the vehicles. The purchase of the vehicle was far faster in the entire paperwork process! Thanks for a great job Natahsa and Kyle! More

Our experience with Gregg Bain in purchasing a Toyota Highlander was great! My husband does not like pushy salesmen and, in fact, won't even stay at a dealership if he perceives that kind of attitude. Gr Highlander was great! My husband does not like pushy salesmen and, in fact, won't even stay at a dealership if he perceives that kind of attitude. Greg was not pushy at all, was friendly, courteous, and knowledgeable. He worked with us on a trade and was accommodating with our timetable, since we had to come from out of town and had a rigid time schedule, even coming in on his day off to complete the sale. So far, we have been very impressed with this dealership. More

Selling me a car just does not happen! To have sold me the Q45 is a testament to Gregg's outstanding salesmanship technique. He listens, doesn't BS, and has a low key approach. I just know he was the ori the Q45 is a testament to Gregg's outstanding salesmanship technique. He listens, doesn't BS, and has a low key approach. I just know he was the original salesperson that sold the first refrigerator to the Eskimos. Even after the sale, he is still working on my behalf. I could not ask for more! More

Jimmie met me in the parking lot and immediately made me Jimmie met me in the parking lot and immediately made me feel comfortable. He presented as being interested in me and in what I wanted to buy. He was Jimmie met me in the parking lot and immediately made me feel comfortable. He presented as being interested in me and in what I wanted to buy. He was knowledgeable about his products and also about the process. He even had suggestions about how I could benefit further by being a Toyota Of Cleveland customer. More

The service department was wonderful to deal with. They worked with my schedule and had my vehcile done in record time. They listened to my concerns about what maintenance issues I had. They called and u worked with my schedule and had my vehcile done in record time. They listened to my concerns about what maintenance issues I had. They called and updated me on the progress. I had a 4-5 hour maintenance appointment. Great Job Toyota of Cleveland and Mark Duncan! More

This was my first time buying a new truck. Brad made it a very easy process. He knew a lot of details about the truck (seats folding down, hidden storage compartments, etc.). Brad even stayed after closi a very easy process. He knew a lot of details about the truck (seats folding down, hidden storage compartments, etc.). Brad even stayed after closing hours to help us estimate the finances. Hopefully I won't need another new car or truck for a long time, but I will come back to Brad and Toyota of Cleveland when I do. More

This is the second car I have purchased from Toyota of Cleveland. Brad Doty did a great job as a sales consultant. He was friendly, knowledgeable, and professional. Karen Baird in the business office wa Cleveland. Brad Doty did a great job as a sales consultant. He was friendly, knowledgeable, and professional. Karen Baird in the business office was also very helpful in explaining all the finance details. And I have always been pleased with the service department. Thank you! More