Toyota of Cleveland

Purchased a new Highlander from Toyota of Cleveland. Kyle assisted me in the purchase process and was great to work with. Kyle had excellent knowledge of the Toyota line of vehicles and assisted us wit Kyle assisted me in the purchase process and was great to work with. Kyle had excellent knowledge of the Toyota line of vehicles and assisted us without any sales pressure. This is the third vehicle I have purchased at Toyota of Cleveland. I went to other dealerships for test drives but kept coming back to Toyota of Cleveland. I got a great deal, treated with honesty, and given great customer service. I recommend Toyota of Cleveland to anyone looking for a new or used vehicle. More

Gregg is an exceptional salesman. He will go above and beyond to help his customers. I was very pleased. I really love my new car. beyond to help his customers. I was very pleased. I really love my new car. More

brad was very helpful.knowledge of mazda2 auto really good.went way beyond level of other dealerships in cleveland. I know because I went to every one in cleveland! would recommend him to anyone. good.went way beyond level of other dealerships in cleveland. I know because I went to every one in cleveland! would recommend him to anyone. More

Pete was very helpful. I appreciated that he was not pushy, instead he was informative and personable. I work in Knoxville and called the dealership there. Pete, in Cleveland, ended up saving me more mo pushy, instead he was informative and personable. I work in Knoxville and called the dealership there. Pete, in Cleveland, ended up saving me more money on a SE than my quote on a LE in Knoxville. It was worth my time and money to drive out of my way. More

When my wife and I visited Toyoto of Cleveland we were greeted by Jason Lawson. Jason asked how he could help us and I told him I wanted to look and 2012 Tundras. Jason's knowledge of the tundras, the o greeted by Jason Lawson. Jason asked how he could help us and I told him I wanted to look and 2012 Tundras. Jason's knowledge of the tundras, the options and accessories was impressive. We test drove one and I really liked the truck. Two days later I purchased a tundra and I am very pleased so far. Jason was very curtious, professional, very knowledgable and did not pressure the sale. I have never bought a new vehicle that I felt like I got a super deal on but I am satisfied with the deal we received. All of the staff we encountered was polite and friendly. I have not dealt with the maintenance dept. yet but they did install a storage unit under the rear seat while I closed the purchase. My overall experience was excellent and I would recommend Jason and Toyoto of Cleveland team to anyone, which I have already done. More

I Love my new Rav-4 and Gregg Bain was so helpful. Gregg is a very good salesman and I would go to him again for future purchases. is a very good salesman and I would go to him again for future purchases. More

Steve was exceptional. He went overboard to help us in every aspect of the process. Not pushy - truly concerned. Would recommend him to others. Steve worked out with us to obtain the car we truly wanted every aspect of the process. Not pushy - truly concerned. Would recommend him to others. Steve worked out with us to obtain the car we truly wanted. He spent the better part of a day and a half with us. We appreciated his concern for us - especially to make sure that my wife was pleased with the Prius we purchased. More

Very friendly staff and wonderful service. Will come back here for our next car/truck. Gregg was very informative and not a pushy salesman. There was no haggling here and that is what we like. back here for our next car/truck. Gregg was very informative and not a pushy salesman. There was no haggling here and that is what we like. More

Our experience in buying a new car was pretty good. Jimmie was very helpful and friendly throughout the entire process. The dealership was helpful throughout the sale. I was a little disappointed in th Jimmie was very helpful and friendly throughout the entire process. The dealership was helpful throughout the sale. I was a little disappointed in the trade in process. I would recommend selling yourself and just putting a large down payment on the new one. Be sure to understand what your car is worth before you go in. We were shorted $6,000 on our trade in, so we sold the car ourselves in 6 days. Other than that it was a good experience. I would recommend going in and talking with Jimmie Shelley if you go to buy a new car. More

As a long time Chevy owner, Toyota of Cleveland and Jimmie Shelley were like a breath of fresh air! Jimmie met us as we came onto the lot with a smile. He intorduced himself and asked how could he help Jimmie Shelley were like a breath of fresh air! Jimmie met us as we came onto the lot with a smile. He intorduced himself and asked how could he help us (there was no pressure like with other sales associates). We told him about what we were looking for space and price range and he introduced us to the Toyota Sienna. It is the PERFECT vehicle for my 4 person, ball playing family. What I think is best/funniest about my experience is I have ALWAYS been one of those ladies that has said "I will never own a grandma van" and now I own an awesome spacious sharp looking van. Jimmie's positive attitude and honesty will keep us coming back to Toyota! More