Toyota of Cleveland

This is the 4th Toyota I have owned. The customer service has always been exceptional. This time has been the best by far. I applied online for my financing and told the associate what I was looking service has always been exceptional. This time has been the best by far. I applied online for my financing and told the associate what I was looking for by phone, how much I was willing to put down and my budget for payments. They were great. I got everything that I asked for without being a hassle. I told the associate that after my financial needs were met, then I would come onto the lot to test drive. I could not ask for better customer service from Gregg and the finance department. More

Brad was great,very knowledgable and polite. I would recommend anyone to visit Brad. I would have to say that this was the best experience I have had and will use him again! recommend anyone to visit Brad. I would have to say that this was the best experience I have had and will use him again! More

After looking at another Toyota dealership and being disappointed with the selection, someone suggested that my husband and I visit Toyota of Cleveland. I am so glad we did! We found exactly the car we disappointed with the selection, someone suggested that my husband and I visit Toyota of Cleveland. I am so glad we did! We found exactly the car we wanted, and our salesman, Pete Green, was knowledgeable, helpful, and even funny. He never pressured us, and he patiently answered all of our questions (and we had a lot)! I highly recommend this dealership and Pete Green. More

My son and I was looking at the only Prius C and Kyle was very helpful and worked very hard to get me that car . Even though we were there pretty much all day he was very helpful and in the end i got the car very helpful and worked very hard to get me that car . Even though we were there pretty much all day he was very helpful and in the end i got the car i want at a price that was reasonable. Thank you Kyle I love my car and so does my son. More

My husband and I visited this dealership with the intention of possibly purchasing a used vehicle. We met Roger on the lot and told him what we were interested in. We expected to get the usual car sa intention of possibly purchasing a used vehicle. We met Roger on the lot and told him what we were interested in. We expected to get the usual car salesman spill, but were pleasantly surprised with a comfortable/no pressure experience. Roger gave us numbers for a used vehicle and a new vehicle to find us the best car for our money. The price of the new vehicle was great, but the color I wanted was not on the lot. Roger quickly handled the situation, and the car I want is being delivered in a few days! We are very happy with our purchase, the price of the vehicle, and the overall experience of feeling like an important customer. More

We enjoyed working with Gregg. We called the dealership first and was given a quote over the phone. We drove 25 miles out of our way to purchase a car and we are glad we did. first and was given a quote over the phone. We drove 25 miles out of our way to purchase a car and we are glad we did. More

When we went to Toyota of Cleveland in McDonald, Tenn, we were just going to "look". When arrived we were greeted with a friendly guy named Gregg Bain. Of course salesmen are always friendly when they thin were just going to "look". When arrived we were greeted with a friendly guy named Gregg Bain. Of course salesmen are always friendly when they think they are going to make a sale. But early in our experience with Gregg, we felt no pressure from him. He wanted to hear from us on what we wanted to look at. He didn't try to sway us into looking at vehicles that we showed no interest. After test driving a couple of models, Gregg gave us time on our own to decide what we wanted to do. And coming together with a deal,we feel we were offered a good price for our 8 year old Avalon. We didn't have any pricing hassling that we had experienced at other places. We drove away feeling good with the friendly experience we had there. And Gregg Bain has sinced called our home 2 times in less than a full week making sure we are still happy with our purchase of our new Avalon. More

Very helpful. easy to deal with. Car was everything we were looking for. Roger Thompson was knowledgeable about the car and was easy to deal with. were looking for. Roger Thompson was knowledgeable about the car and was easy to deal with. More

We drove a long way to come to this dealership, and the experience was well worth it. They took care of us quickly, and did not give us any "run around". They are quick to the point, and do not waste you experience was well worth it. They took care of us quickly, and did not give us any "run around". They are quick to the point, and do not waste your time. Very friendly and professional group of people. More

We had a very tight schedule and needed to buy a car in two hours on a very rainy day. Brad helped us get things moving quickly and sped up the paperwork part. He brought the cars we were interested in t two hours on a very rainy day. Brad helped us get things moving quickly and sped up the paperwork part. He brought the cars we were interested in to a covered area where we could look at them and get in them out of the rain. Soon we had made our decision. The price was good, the attention was encouraging, and the whole dealership helped us get in and out with a vehicle that we love! More