Toyota of Cleveland

Great people to work with on buying a new and used car. They went out of their way to help me find the right vehicle for my son and myself. They went out of their way to help me find the right vehicle for my son and myself. More

Gregg was extremely helpful and did everything he could to help us get in the car we wanted. My husband said it was the most fun he had ever had buying a new car! They worked with us on our financing to to help us get in the car we wanted. My husband said it was the most fun he had ever had buying a new car! They worked with us on our financing to help us have a payment where we wanted it to be. The car we originally went to see didn't have all the features we wanted, so Gregg located another one and brought it up to the showroom for us to look at. We decided to purchase that one and he was very knowledgeable about the features, showing us how to work everything. Jonathan in the finance department went over all our paperwork and was very patient with all our questions. I would definately buy another car from Gregg at Toyota of Cleveland! More

After finding out that a Honda Accord was not going to meet our needs, we went to Toyota of Cleveland to check out the Camry. Kyle Armao greeted us after we arrived and showed us what was available in the meet our needs, we went to Toyota of Cleveland to check out the Camry. Kyle Armao greeted us after we arrived and showed us what was available in the current inventory. After a while, Kyle arranged for us to take a test drive. I soon became impressed with the Camry and the knowledge of Kyle about the car. He answered all of our questions in a professional and courteous manner. After taking a test drive we decided which Camry we wanted. I had no intention of buying a car that day, but with the help of Kyle, the transaction of buying our Camry was easy and stress free. I am looking forward to rolling up some trouble free miles in our new Camry. I would not hesitate to go back to Toyota of Cleveland for my next Toyota purchase. Kudos to Kyle and his team. More

Staff very friendly and Roger made our buying experience very easy. Excellent customer service. I recommend Toyota of Cleveland to anyone looking to purchase a vehicle! The Wright's Cleveland, TN very easy. Excellent customer service. I recommend Toyota of Cleveland to anyone looking to purchase a vehicle! The Wright's Cleveland, TN More

My experience with Toyota of Cleveland has always been the best. I have bought 4 vehicles from them and 2 using Roger Thompson as my salesman. I plan on using them on my next purchase. The very best. the best. I have bought 4 vehicles from them and 2 using Roger Thompson as my salesman. I plan on using them on my next purchase. The very best. More

Toyota of Cleveland was the only dealership that had the vehicle I wanted and they were most willing to take excellent care of my needs. Dave Mason did everything I asked in a very timely manner with the u vehicle I wanted and they were most willing to take excellent care of my needs. Dave Mason did everything I asked in a very timely manner with the utmost since of urgency. Dave and his superiors were also most interested in making sure I was happy with my new vehicle and a satisfied Toyota customer which I am. I could not have asked for a more kind, knowledgeable and professional group of people. I would definitely recommend the dealership and Dave to anyone who asked my opinion. The whole experience was like a dream come true. More

My purchase of a new Tacoma for my wife was very straight-forward and pleasant. I had bought a new Tundra last year from this dealership and my salesman was Jason Lawson. He was polite, informative straight-forward and pleasant. I had bought a new Tundra last year from this dealership and my salesman was Jason Lawson. He was polite, informative and eager to help, so when I was in the market again I asked for him. He arranged a test drive in a Tacoma very similar to the one we purchased and allowed us to take it out on our own with no rush. This was very helpful as my wife was not sure how she would like the vehicle and did not want someone "looking over her shoulder" while she was getting comfortable with the truck and deciding if it would work for her. She did indeed like the truck so we determined that a Tacoma would fit our needs. Mr. Lawson put no pressure on us when we came back and touched base with me a few days later to answer any questions, and offered to help us in any way he could. We returned a few weeks later and drove the Tacoma we ended up buying. This time Mr. Lawson came with us and answered our many questions about the vehicle. The purchase was easy and at a fair price. Mr. Butch Tipton, the finance manager once again handled the paperwork and was efficient, courteous and professional. He went the extra mile for us regarding financing and convinced their bank to match the very good rate I had obtained elsewhere in order to keep the loan "in house" and lower our hassle. I had an initially poor experience at this dealership last year after the purchase of my new Tundra over a maintenance/warranty issue. With the help of the service manager Mr. Tom Trout and followup by General Manager Mr. Eddie Triplett, this issue was resolved to my entire satisfaction and this directly related to my purchase this year of another new vehicle. I would not have purchased another vehicle from this dealership without this. As it was, I was happy to return and would recommend this dealership highly. More

Our sales consultant, Roger Thompson, was friendly, patient, and helpful. I knew I wanted a Prius but I was unsure about all the other details (moon roof, navigation packages, interior trim, etc). I patient, and helpful. I knew I wanted a Prius but I was unsure about all the other details (moon roof, navigation packages, interior trim, etc). I was undecided and kept going back and forth between all the options. I even had them look at other dealerships to see if there were other colors available with the trim package I wanted. We spent a day and a half with Roger test driving all the Prii on the lot! He was always considerate and genuinely encouraged us to buy the car that was right for us. When it came time to discuss our trade-in, he helped us secure the best deal. We drove away very satisfied customers. We will definitely do business with Roger again! More

We were in market for new car, and Gregg Bain was recommended by our son, whom purchased a used vehicle 2 years ago from Toyota of Cleveland, with Gregg Bain being the salesman. Gregg was very polite recommended by our son, whom purchased a used vehicle 2 years ago from Toyota of Cleveland, with Gregg Bain being the salesman. Gregg was very polite,and attentive, and did not apply high pressure sales tactics to try to sell a vehicle. We highly recommend Gregg Baine, and Toyota of Cleveland, to anyone in the market for a vehicle. We are extremely happy with the deal we got at Toyota of Cleveland. More

My husband and I enjoyed our purchase experience at Toyota of Cleveland. Not only did they stay open late to help us but the actual paperwork portion was smooth and hassle free. Roger proved he wanted Toyota of Cleveland. Not only did they stay open late to help us but the actual paperwork portion was smooth and hassle free. Roger proved he wanted our business by going above and beyond to make sure we were happy with our vehicle. I loved that Roger understood it was my vehicle and not my husbands and he spoke with me and explained things to me rather than trying to "win" over my husband as salesmen at other dealerships had done. We will be back! More