Toyota of Cleveland

I dealt with Gregg Bain on the purchase of a new 2012 Corolla. He was very knowledgeable and easy to work with. Because of his friendliness the buying experience was better than I expected. I would recom Corolla. He was very knowledgeable and easy to work with. Because of his friendliness the buying experience was better than I expected. I would recommend him as a salesman to anyone looking to buy a new toyota. More

gregg was very frendly and knowledgeably about this truck.he was curtious and anwsered my quistions without any heisitation.my overall experance was very good. truck.he was curtious and anwsered my quistions without any heisitation.my overall experance was very good. More

Before visiting Toyota of Cleveland, I spent weeks reading reviews of Camrys online. I visited several dealerships and looked at the inventory before deciding on a purchase. I made up my mind that I reading reviews of Camrys online. I visited several dealerships and looked at the inventory before deciding on a purchase. I made up my mind that I would only spend a certain dollar amount and I was not going to pay any special handling fees, delivery charges or other unexplainable charges. On the day I made my purchase, I went to Toyota of Cleveland only to get a cash price for the Camry I wanted. I had planned to visit three other dealerships and obtain the best cash price before making a purchase. However, I never left Toyota of Cleveland. I was very surprised that they didn't play games. They gave me their 'rock bottom' price and it was lower than I had anticipated paying. I was very pleased with the price they quoted me. My sales person was Greg Bain. He was very knowledgeable about the different options on the cars. He was 'down to earth' and I really enjoyed meeting him. I will definitely recommend Greg and Toyota of Cleveland to my friends and family. They earned my business and trust. More

The salesman, Carlos and the business manager Karen Baird could not have been nicer and more friendly. Carlos was very knowledgeable and explained all of the features on our new RAV-4. Next vehicle w Baird could not have been nicer and more friendly. Carlos was very knowledgeable and explained all of the features on our new RAV-4. Next vehicle we need will certainly be from this dealership and hoefully from these two awesome employees More

Dave was great to work with, and treated me both fairly and friendly. I got a great deal on a service package for my new Prius C, and the dealership took care of a tiny paint flaw while I waited on the da and friendly. I got a great deal on a service package for my new Prius C, and the dealership took care of a tiny paint flaw while I waited on the day I picked the car up. I really couldn't be happier with my car or the level of service at Toyota of Cleveland. More

Customer Service is great. Gregg is helpful, interested in our needs, thorough in answering and explaining all our questions. We've bought 3 Toyotas for ourselves and one for our daughter from this dealer in our needs, thorough in answering and explaining all our questions. We've bought 3 Toyotas for ourselves and one for our daughter from this dealership in the past and we have been very satisfied with the quality of work when getting our cars serviced there. Gregg Bain and everyone else we dealt with are very friendly and kind. Gregg works very hard and has always gotten us unbelievable deals. Overall our experience with Gregg and this dealership has been exceptional. Customer satisfaction is at the top of their priorities. More

I have been to a lot of dealerships and have dealt with a lot of sales men and he is one of the best i know. He gave me the best deal possible and I was able to work with him with out feeling pressured. He i lot of sales men and he is one of the best i know. He gave me the best deal possible and I was able to work with him with out feeling pressured. He is not just a good salesmen but he is a good person in general. More

I had a very pleasant experience in looking at a couple of new cars with Roger Thompson. He was very knowledgeable with the two vehicles we looked at, and was extremely helpful in helping us to understand of new cars with Roger Thompson. He was very knowledgeable with the two vehicles we looked at, and was extremely helpful in helping us to understand everything we needed to take into account in making a final purchasing decision. He made sure we had all of our questions answered regarding both vehicles. He was a great help to us in making sure we had all the facts we needed in order to make an informed decision regarding the purchase of a new vehicle. I was also impressed with the dealership in general - very clean, modern, and has a great waiting area by the Service Department. All in all, it was a very pleasant first time experience at Toyota of Cleveland. More

Well Im back on here again after purchasing a vehicle from this dealership in October 2011. After some issues were straightened out after we purchased the car we thought all of our problems with the deal from this dealership in October 2011. After some issues were straightened out after we purchased the car we thought all of our problems with the dealership were over. I guess I was wrong. The car we purchased came with a certified pre-owned warranty that included free oil changes up to 100,000 miles and the salesman told us that it included wiper blades also. EVERYTIME my wife takes her car there for an oil change it is a huge mess! They dont recognize her in the system and try to get her to pay full price for the service. Its the same response everytime. "We will fix it this time so it shouldnt be a problem again" but they dont fix it and give her the same hassel everytime she goes up there.They make her feel like she is trying to get something for nothing when it is something that they promised us when we bought the car?! We also got an invoice in the mail for $28 for wiper blades that were suppose to be included(per salesman). I recently just purchased a new vehicle and drove all the way to Knoxville to keep from doing buisness with this dealership and I can promise after the warranty is up we will never step foot on their lot again! More

We feel fortunate in meeting Kyle Armao today. Our intention was to purchase a new car in the near future and visit other dealers. Kyle was very helpful and patient as we considered our options. Our intention was to purchase a new car in the near future and visit other dealers. Kyle was very helpful and patient as we considered our options. Our confidence in him and in Toyota grew with the time we spent with Kyle. We drove home knowing we had made a good decision and as proud owners of a new Venza. It will be our pleasure to recommend Kyle to a friend. Toyota should be proud of his knowledgeable and courteous representation. Jim and Ann Bradley More