Toyota of Cleveland

My son and I was looking at the only Prius C and Kyle was very helpful and worked very hard to get me that car . Even though we were there pretty much all day he was very helpful and in the end i got the car very helpful and worked very hard to get me that car . Even though we were there pretty much all day he was very helpful and in the end i got the car i want at a price that was reasonable. Thank you Kyle I love my car and so does my son. More

My husband and I visited this dealership with the intention of possibly purchasing a used vehicle. We met Roger on the lot and told him what we were interested in. We expected to get the usual car sa intention of possibly purchasing a used vehicle. We met Roger on the lot and told him what we were interested in. We expected to get the usual car salesman spill, but were pleasantly surprised with a comfortable/no pressure experience. Roger gave us numbers for a used vehicle and a new vehicle to find us the best car for our money. The price of the new vehicle was great, but the color I wanted was not on the lot. Roger quickly handled the situation, and the car I want is being delivered in a few days! We are very happy with our purchase, the price of the vehicle, and the overall experience of feeling like an important customer. More

We enjoyed working with Gregg. We called the dealership first and was given a quote over the phone. We drove 25 miles out of our way to purchase a car and we are glad we did. first and was given a quote over the phone. We drove 25 miles out of our way to purchase a car and we are glad we did. More

When we went to Toyota of Cleveland in McDonald, Tenn, we were just going to "look". When arrived we were greeted with a friendly guy named Gregg Bain. Of course salesmen are always friendly when they thin were just going to "look". When arrived we were greeted with a friendly guy named Gregg Bain. Of course salesmen are always friendly when they think they are going to make a sale. But early in our experience with Gregg, we felt no pressure from him. He wanted to hear from us on what we wanted to look at. He didn't try to sway us into looking at vehicles that we showed no interest. After test driving a couple of models, Gregg gave us time on our own to decide what we wanted to do. And coming together with a deal,we feel we were offered a good price for our 8 year old Avalon. We didn't have any pricing hassling that we had experienced at other places. We drove away feeling good with the friendly experience we had there. And Gregg Bain has sinced called our home 2 times in less than a full week making sure we are still happy with our purchase of our new Avalon. More

Very helpful. easy to deal with. Car was everything we were looking for. Roger Thompson was knowledgeable about the car and was easy to deal with. were looking for. Roger Thompson was knowledgeable about the car and was easy to deal with. More

When I bought my camry at Toyota of Cleveland, Gregg Bain was very helpful in helping me find the car I wanted and negotiated the best price I could ask for. My experience in buying this car was great. Gregg was very helpful in helping me find the car I wanted and negotiated the best price I could ask for. My experience in buying this car was great. Gregg allowed me to take my time in making my decision with no pressure at all. I would recommend anyone looking to buy a car in Cleveland, Tn to ask for Gregg to be their salesman. More

We drove a long way to come to this dealership, and the experience was well worth it. They took care of us quickly, and did not give us any "run around". They are quick to the point, and do not waste you experience was well worth it. They took care of us quickly, and did not give us any "run around". They are quick to the point, and do not waste your time. Very friendly and professional group of people. More

We had a very tight schedule and needed to buy a car in two hours on a very rainy day. Brad helped us get things moving quickly and sped up the paperwork part. He brought the cars we were interested in t two hours on a very rainy day. Brad helped us get things moving quickly and sped up the paperwork part. He brought the cars we were interested in to a covered area where we could look at them and get in them out of the rain. Soon we had made our decision. The price was good, the attention was encouraging, and the whole dealership helped us get in and out with a vehicle that we love! More

Very knowledgeable of vehicle options. Very interested in what I was looking for in vehicle and stuck to my preferences. Very helpful explaining closing procedures. what I was looking for in vehicle and stuck to my preferences. Very helpful explaining closing procedures. More

Brad was friendly and outgoing, without being pushy. We felt that he really wanted us to get the best deal possible, rather than being worried about his commission. He allowed us to test drive two differen felt that he really wanted us to get the best deal possible, rather than being worried about his commission. He allowed us to test drive two different vehicles to compare them, and they weren't just a couple mile test drives - we took the prius out on winding roads for about 10 miles! He helpfully pointed out pros and cons for each vehicle without us having to ask a million questions. When we did have questions, whether important or not, Brad did not make us feel like we were stupid for asking. He took each question seriously and answered them as if they were the most important questions. He was completely ok with us walking away for a few hours and again did not pressure us to return or anything. When we chose our vehicle, he drafted up a "We Owe You" contract, stating that the dealership would fix the scratches and dents in the passenger side doors and rear. He got us a great deal and even threw in bluetooth (to be installed next week when they fixed the scratches). We were very happy with the entire experience. We have previously purchased a new vehicle at a chevy dealership - this experience was a million times better. We will definitely return to Toyota of Cleveland, and recommend it and Brad to others. More