Toyota of Cleveland

I have purchased seven vehicles from this dealership and have always been very satisfied with the sales process as well as the service department! Great dealership!!! have always been very satisfied with the sales process as well as the service department! Great dealership!!! More

I went into the dealership to look into purchasing a scion fr-s, and ended up trading a motorcycle that I had at home as well. The overall experience was wonderful, everyone was nice and polite. The us scion fr-s, and ended up trading a motorcycle that I had at home as well. The overall experience was wonderful, everyone was nice and polite. The usual hassle of trading/purchasing a new vehicle was no where to be found. It was just an over all excellent experience that took very little time at all. More

Brad was prepared and helped me find exactly what I was looking for. Karen went above and beyond expectations in helping me buy the car. She was amazing. looking for. Karen went above and beyond expectations in helping me buy the car. She was amazing. More

Jason and the sales people at Toyota were personable, professional and willing to do what was needed to earn my business. I went to Toyota of Cleveland because they had the van I was looking for. I bou professional and willing to do what was needed to earn my business. I went to Toyota of Cleveland because they had the van I was looking for. I bought my van there because they treated me well, gave me a fair price and were attentive to my needs. More

The reason I'm giving this review is because our salesperson, in my opinion, went above and beyond to assure we got the right vehicle. It was a very rainy day and Gregg did not hesitate to show us s salesperson, in my opinion, went above and beyond to assure we got the right vehicle. It was a very rainy day and Gregg did not hesitate to show us several vehicles in the rain. More

Why I chose Toyota of Cleveland? Roger Thompson. Knowledgeable, friendly, courteous, pleasant demeanor, answered questions completely and with enthusiasm, made certain we understood EVERYTHING about Knowledgeable, friendly, courteous, pleasant demeanor, answered questions completely and with enthusiasm, made certain we understood EVERYTHING about our new Sienna Van purchase, going over every aspect of the interior and exterior. Detailed all aspects of the technology of this vehicle's interior and exterior. Great representative of Toyota of Cleveland, TN. Ted Ray Gee Th.D. Ph.D. More

My wife and I bought a new 2013 Toyota Camry Hybrid with the help of Brad Doty, Holly Ivey and Jeff the finance man. Holly is the internet sales associate. While the process of buying a car can be str the help of Brad Doty, Holly Ivey and Jeff the finance man. Holly is the internet sales associate. While the process of buying a car can be stressful, I felt Brad, Ivey and Jeff did everything they could to give my wife and myself adequate information to make a good decision. In other words they were all professional. Holly provided a lot of the details concerning which cars were available and at what price. Brad, the sales associate, would follow up with a phone call to make sure we received the information. Of course the devil is in the details. It seems that most dealerships have a lot of added fees such as doc fees. Brad, Holly and Jeff did not try to hide these fees and the cost of the car was sent to me in an email so I could crunch the numbers. Just be aware that you have to add doc fees, tax and title, and 7.3% sales to any Tennessee car deal. The 7.3% is applied to the total ( including doc fees, short for documentation fees). This is applied to the total after the trade in allowance. More

It was a good experience. I will do it again when I buy by next car. Brad was a very friendly and knowledgable salesman who was easily able to address all my concerns about my vehicle. by next car. Brad was a very friendly and knowledgable salesman who was easily able to address all my concerns about my vehicle. More

Roger was extremely friendly and down to earth. He went out of his way to complete the process that was a little complicated. The price was the best price I could find for that type of vehicle. out of his way to complete the process that was a little complicated. The price was the best price I could find for that type of vehicle. More

I bought my first Highlander Hybrid in Atlanta, but I had it serviced at Cleveland Toyota. Because the service experience was good (and painless) I decided to try them on my next purchase. Today, I bought it serviced at Cleveland Toyota. Because the service experience was good (and painless) I decided to try them on my next purchase. Today, I bought a new Highlander Hybrid from Cleveland Toyota. The negotiating process was quick and non-confrontational, and we arrived at a mutually satisfactory price rather quickly. I drove the new HH home within 2-3 hrs of arriving at the dealership. I highly recommend this dealer. More