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Toyota of Cleveland

McDonald, TN

5.0
4,649 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 4,649 reviews

April 06, 2012

Gregg was awesome to work with. We talked on the phone and he knew what I had in mind and my needs. He took care of everything else for me (and in advance of me arriving) and didn't pressure me. I am so h More

by MonicaJHumbard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
April 03, 2012

Gregg Bain is by far the friendliest, hassle-free sales rep I have ever encountered. He is very knowledgeable about his vehicles and seems to genuinely want to help you find the right vehicle at the price More

by Fozzyb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
April 02, 2012

Gregg was great to work with...he was very knowledgeable about the Prius and his assistance helped us feel more confident of our decision to purchase a new vehicle. There was a "no pressure" atmosphere. More

by andy959
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
March 30, 2012

Hands down this is the best car buying experience of my life! I can't say enough about it. Greg was awesome to work with and I recommend him to anyone looking for a car. We will definitely be back to see h More

by buster317
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
March 27, 2012

My experience with Toyota of Cleveland and Gregg Bain was the best I ever had. My husband had to work so I was shopping alone. Gregg listened to all I was looking for in a vehicle and stayed within the price More

by JennFerris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
March 24, 2012

Dave Mason is a great sales person. He explained our vehicle to us and let us drive the vehicle home to make sure it fit in the garage. We also took it to lunch because after shopping for cars all day More

by jamesspraker12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Mason and
Mar 28, 2012 -

Toyota of Cleveland responded

It's our pleasure to assit you in finding the right vehicle to match your needs. Thank you for letting us know about your experience at Toyota of Cleveland and sharing it with those who also seek a "wonderful car buying experience". We appreciate you!

March 20, 2012

I drove from Sevierville, Tn to look for a Mustang GT and found the perfect one on this lot. Car is beautiful and drives like a champ! Couldnt ask for better service from this dealership and Ryan Walls. Very More

by vstiltner80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 28, 2012 -

Toyota of Cleveland responded

We are glad we could make your drive back to Sevierville, TN such a pleasant one with your new purchase!Thank you for you response and sharing your kind words.

March 19, 2012

From the time of purchase to the time the vehicle arrived From the time of purchase to the time the vehicle arrived here in NJ. there was nothing but courtesy and professionalism in handling the transacti More

by keith gog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Triplett and Stacey Woody
Mar 28, 2012 -

Toyota of Cleveland responded

Thank you for sharing your experience buying a vehicle via the Internet. We would like for everyone to feel confident in the process and know we will do our best to make it an enjoyable one. Again, thanks for your response.

March 15, 2012

In the past, our experience with car dealerships and salespeople has usually been unpleasant. The dread of being met by a pushy salesman with a lack of product knowledge, "haggling" over the price requi More

by ATDorough
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Mason
Mar 16, 2012 -

Toyota of Cleveland responded

Thank you for sharing how Toyota of Cleveland has redefined the car buying process and made it a pleasant, enjoyable one. We want our customers to feel welcomed and comfortable. No hassle, no haggle = No dread. Again, your response is very much appreciated.

March 13, 2012

Bought a used 2010 Subaru from Ryan, good Salesperson, stayed in touch and took care of my needs. Would buy from Ryan and Cleveland Toyota again and I am VERY discriminating. More

by vandal53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Mar 15, 2012 -

Toyota of Cleveland responded

We are glad to hear your needs were taken care of and we were able to find the right vehicle for you. Thank you for your kind response.

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