Toyota of Cleveland

My overall experience from the first day we came to Toyota of Cleveland to the day we drove off the lot with our new car has been great. Roger was excellent to work with. He was extremely patient wit Toyota of Cleveland to the day we drove off the lot with our new car has been great. Roger was excellent to work with. He was extremely patient with us and really made a great impression on us. From beginning to end, Roger kept us informed and made sure we were at ease with every decision we made. He did great. We had a great experience with Butch and Jonathan in the finance department as well. They were low pressure and very helpful. More

While initial dealings were not satisfactory enough for me to sign papers, that's to be expected in car buying. The important part is that the final deal was very satisfactory and it was a pleasure dealing me to sign papers, that's to be expected in car buying. The important part is that the final deal was very satisfactory and it was a pleasure dealing with all people involved at the dealership. I would buy another car from them again without reservations. More

The service was great at the dealer. Everybody was friendly and welcoming. They really work with you. We had to order the car because it was not there and Gregg kept us in touch of everything. Very ni friendly and welcoming. They really work with you. We had to order the car because it was not there and Gregg kept us in touch of everything. Very nice experience! More

Gregg Bain was great to work with. He was not high-pressure. In fact, his approach was different than any car dealer I have ever experienced. I appreciate that he asked us what we wanted, inste high-pressure. In fact, his approach was different than any car dealer I have ever experienced. I appreciate that he asked us what we wanted, instead of trying to sell us what he wanted to sell us. He was just a real down to earth southern gentleman to us. Toyota of Cleveland has a real asset in Gregg Bain. I would recommend to anyone I know looking for a new car and a good experience at the same time to go to Toyota of Cleveland and speak to Gregg Bain. I loved my experience at committing to such a large amount of money for my Toyota, but at the same time, I feel good about the investment thanks to the professional but friendly staff at Toyota of Cleveland. I am looking forward to many happy miles in my 2012 Toyota Camry LE. Thanks Gregg for everything you did to make this possible for us. Thanks Toyota for making such a beautiful care for me.! Best experience ever in regards to new car shopping, and as a woman, that means a lot! Sincerely, a new, happy, and satisfied customer, Kimberly Denton. More

Roger was great. He was very polite ,helpful and knowledgable guiding us through every aspect of the purchase of our new 2013 Highlander Hybrid Linited. knowledgable guiding us through every aspect of the purchase of our new 2013 Highlander Hybrid Linited. More

Could not find the vehicle or service we were looking for locally (Muscle Shoals, AL) but TOYOTA of CLEVELAND had several certified used to choose from. The high level of professional courtesy and service w locally (Muscle Shoals, AL) but TOYOTA of CLEVELAND had several certified used to choose from. The high level of professional courtesy and service was unlike anything we've ever experienced car shopping. We found the vehicle we were looking for by internet sales and was professionally assisted by Holly Ivey to make the purchase and was followed up by an equally knowledgeable and courtliest Ryan Walls for a smooth transaction. We were already approved with our local credit union but Karen Baird seen to it that we had the best financing and warranty coverage available with Toyota. Honest, Professional and easy to work with. It was well worth the drive! Also, I'm very picky when it comes to auto detailing. Outstanding job inside and out! More

Great people to work with on buying a new and used car. They went out of their way to help me find the right vehicle for my son and myself. They went out of their way to help me find the right vehicle for my son and myself. More

Gregg was extremely helpful and did everything he could to help us get in the car we wanted. My husband said it was the most fun he had ever had buying a new car! They worked with us on our financing to to help us get in the car we wanted. My husband said it was the most fun he had ever had buying a new car! They worked with us on our financing to help us have a payment where we wanted it to be. The car we originally went to see didn't have all the features we wanted, so Gregg located another one and brought it up to the showroom for us to look at. We decided to purchase that one and he was very knowledgeable about the features, showing us how to work everything. Jonathan in the finance department went over all our paperwork and was very patient with all our questions. I would definately buy another car from Gregg at Toyota of Cleveland! More

After finding out that a Honda Accord was not going to meet our needs, we went to Toyota of Cleveland to check out the Camry. Kyle Armao greeted us after we arrived and showed us what was available in the meet our needs, we went to Toyota of Cleveland to check out the Camry. Kyle Armao greeted us after we arrived and showed us what was available in the current inventory. After a while, Kyle arranged for us to take a test drive. I soon became impressed with the Camry and the knowledge of Kyle about the car. He answered all of our questions in a professional and courteous manner. After taking a test drive we decided which Camry we wanted. I had no intention of buying a car that day, but with the help of Kyle, the transaction of buying our Camry was easy and stress free. I am looking forward to rolling up some trouble free miles in our new Camry. I would not hesitate to go back to Toyota of Cleveland for my next Toyota purchase. Kudos to Kyle and his team. More

Staff very friendly and Roger made our buying experience very easy. Excellent customer service. I recommend Toyota of Cleveland to anyone looking to purchase a vehicle! The Wright's Cleveland, TN very easy. Excellent customer service. I recommend Toyota of Cleveland to anyone looking to purchase a vehicle! The Wright's Cleveland, TN More