Toyota of Cleveland

Jason went out of his way to make sure that I not only had the perfect car for me but that I completely understood how every feature worked. From the test drive to the sales process to the paperwork, Jas had the perfect car for me but that I completely understood how every feature worked. From the test drive to the sales process to the paperwork, Jason made everything simple and easy. I would definitely recommend Toyota / Scion of Cleveland and Jason for any future purchases. More

The staff was very friendly and helpful. My wife and I had a great expearence in the purchas of our Tacoma. I would recommend this dealership. had a great expearence in the purchas of our Tacoma. I would recommend this dealership. More

I was looking at the 2012 camry and I was not looking to make a purchase but the salesman and the dealership was very easy to talk with I did not feel any pressure what so ever and there was no haggle. I go make a purchase but the salesman and the dealership was very easy to talk with I did not feel any pressure what so ever and there was no haggle. I got what I was shopping for it was easy and no pressure. I would buy from this dealer and salesperson again. More

Roger was very pleasant to deal with. He showed me everything I needed to know about the new Tacoma that I purchased. And he told me all the great services that Toyota of Cleveland offer their custome everything I needed to know about the new Tacoma that I purchased. And he told me all the great services that Toyota of Cleveland offer their customers. I would recommand Him and the dealership to anybody. More

Stopped by the dealership mid afternoon on a Saturday, had already done a bit of shopping online, but was still unclear about some of the options and if I really wanted the Tacoma truck at all. Roger was had already done a bit of shopping online, but was still unclear about some of the options and if I really wanted the Tacoma truck at all. Roger was very pleasant to deal with; he took his time before he showed us any trucks to review what we looking for in a truck and exactly how we wanted to use it. Once he was knew what we were looking for he didn't waste time looking at trucks that didn't fit the bill. After Roger explained all of the features we took our test drive on a real road not just a nice flat, even slice of interstate. There was never any pressure to purchase at any time I felt I could have said thanks for the info and walked away. When it came time for the hard part, talking money, again Roger made everything very easy. The price was right the first time as was the interest rate All the warranty and maintenance options were explained clearly and completely with no pressure to purchase, After all the paperwork, Roger then spent another half hour reviewing the features of the truck and helping to set up the bluetooth. I would highly recommend this dealership and most especially Roger Thompson to anyone interested in buying a car or truck hassle free. More

Roger thompson was my salesman. i could not have asked for better man to help me with my purchase. I Believe he is a man of integrity and knowing this i was very comfortable in the decisions that I needed for better man to help me with my purchase. I Believe he is a man of integrity and knowing this i was very comfortable in the decisions that I needed to make . He Was Very knowledgeable about the vehicle and Patient with me allowing me to make my choice. I will recommend him to anyone needing a car. It was a pleasure to do business with you. More

Traded automobiles and Kyle Armao was exceptionally kind and helpful. He delivered everything he said he would do in a very reasonable timeframe. All the folks were friendly and the dealership is extremely and helpful. He delivered everything he said he would do in a very reasonable timeframe. All the folks were friendly and the dealership is extremely clean and modern. They had a good selection of automobiles from which to choose. More

Last October, I was in a wreck totaling my Honda Accord. Once I received word that the car was totaled, I went by Toyota of Cleveland as well as Larry Hill Ford to take a look at their used vehicles. Since Once I received word that the car was totaled, I went by Toyota of Cleveland as well as Larry Hill Ford to take a look at their used vehicles. Since I did not know the total amount that I would receive from my insurance company yet, all I could do was look around. Dave Mason was very helpful and detailed about Toyota's available used cars - event knowing that I could not purchase anything that day. A week later, I was notified how much I was receiving from my insurance company. As soon as I found out, I headed back to see Dave since he was such a big help the week before. We test drove a Corolla, Camry and a Honda Accord before narrowing it down to either the Camry or Accord. Dave had the financial offices draw up estimated payments for both vehicles showing 3 different down payment amounts. I really liked the details they put into that report, letting me know each of the possibilities and how it would affect me each month financially. I finally decided on the 2010 Toyota Camry. I felt it would be a more reliable car for my future. This was my first vehicle that I purchased for myself and Dave made it a very easy and relaxed process. I never felt pressured or lied to and I really appreciated it. Dave has even kept in touch with me since the purchase to make sure everything is still going smoothly. It was by far the best "first car purchase" experience I could have asked for. More

Jason is a great guy and communicates very well--essential in car business. He was honest about what he knew and didn't know, and was alway helpful without being unctuous. well--essential in car business. He was honest about what he knew and didn't know, and was alway helpful without being unctuous. More

Gregg was very cooperative and went above and beyond what would normally be expected of a car salesman. t was late in the day when we finally finished the contract. Business managers were very busy with ot would normally be expected of a car salesman. t was late in the day when we finally finished the contract. Business managers were very busy with others. However, Gregg was dilligent in ensuring that the deal was completed. Gregg was very helpful and instrumental in getting us a good deal on the vehicle we purchased. My wife and I are usually reluctant to purchase a new (i.e. even though "used" it is still new to us) and we may very well have not purchased a vehicle that day. However, as a result of Gregg's help we did. More