Toyota of Cleveland

We recently relocated to this area from Florida and had not yet connected with a Toyota dealer to take care of our Prius. When it was obvious that our Prius was in need of serious repair, from the moment not yet connected with a Toyota dealer to take care of our Prius. When it was obvious that our Prius was in need of serious repair, from the moment I connected with Mark Duncan in service, I knew I had connected with an honest and helpful team. The repair was too expensive to justify, as the Prius had over 300,000 miles on it, so we were "hooked up" with Carlos in Sales. I honestly didn't think we would qualify for a car loan we coud live with as we had a recent bankruptcy, but Carlos and Jeff (in Finance) worked hard on our behalf to put us in a new Scion at an unbelievably low rate. When we left, it wasn't just handshaking, but hugs all around. To be honest, I even contacted my former dealer in Marianna, Fl, whom I have trusted for seven years, and they were able to recommend the Cleveland dealership, their integrity, the validity of the Prius diagnosis, and the quality of the Scion. It is so wonderful being new in an area to begin a new business relationship that will be valuable to us over the long-term. We are so happy we found Toyota of Cleveland! More

Absolutely the best experience I've had with anyone that dealt with buying anything! If ur shopping for cars u need to see this man, he is one of a kind and will be used for future purchases and recomm that dealt with buying anything! If ur shopping for cars u need to see this man, he is one of a kind and will be used for future purchases and recommendations. More

The best experience ever at a dealership. Everyone was extra friendly. Jim was amazingly nice and treated me like a lifelong friend. Wish all dealers could be like this one. extra friendly. Jim was amazingly nice and treated me like a lifelong friend. Wish all dealers could be like this one. More

My wife and i just purchased a new highlander from toyota of cleveland.When we got to the dealership that saturday my wife was very nervous because we have not bought a new car since 1999, but as soon as we of cleveland.When we got to the dealership that saturday my wife was very nervous because we have not bought a new car since 1999, but as soon as we went in we were met and made to feel right at home.We were introduced to Rodger Thompson and let me tell you that guy made my wife and i feel like we were part of the family.My wife told me she was so glad we drove all the way from chickamauga Georgia to buy a car from such nice and proffesional people as they have here.She also said if she knew how easy that Rodger was going to make this process we would have made the trip a lot sooner.Thanks Rodger for all your help because we all know that when mama is happy everybody is happy!! Thanks again Jonathan Baxter More

Excellent service from Gregg Bain. Would recommend this location to others. Gregg definitely knows the business and is very up to speed on the Tacomas. Looking forward to getting the wife a vehicle soon location to others. Gregg definitely knows the business and is very up to speed on the Tacomas. Looking forward to getting the wife a vehicle soon and Gregg is already searching for us. More

The whole dealership is a great place, especially Roger Thompson. He was interested in my complete satisfaction with my car. He made several calls trying to meet my vehicle needs as well as my financial Thompson. He was interested in my complete satisfaction with my car. He made several calls trying to meet my vehicle needs as well as my financial needs. He is friendly and very easy to talk to. Never pushy but always there. He is a great asset to that facility. Everyone at the front desks were making sure I was comfortable and asking if I needed anything. I will buy from this dealer again. Always heard great things about them and now I know it to be the truth! More

The salesman was curteous, friendly, informed and helpful with all of my questions about the Toyota Camry XLE. Before, during and after the test drive of the Camry, I was pleased to not be overly pressured with all of my questions about the Toyota Camry XLE. Before, during and after the test drive of the Camry, I was pleased to not be overly pressured by the salesman which I think is a plus. More

I have bought several cars at Toyota of Cleveland. This most recent purchase was another great experience. I had the privilege to work with David Mason as my salesperson. He was great to work with as he most recent purchase was another great experience. I had the privilege to work with David Mason as my salesperson. He was great to work with as he was knowledgable of the product, helpful but not pushy, and worked to get me a good deal on my new car purchase. I would highly recommend him as a nice, considerate and hard working salesperson. The management of this dealership goes above and beyond as well to satisfy the customer. Therefore, I would highly recommend buying your next car at Toyota of Cleveland. More

First off I have bought three personal vehicles from Cleveland Toyota of Cleveland in two years, every person in my imediate family has bought from them and each car totalling $40,000 or more. My most r Cleveland Toyota of Cleveland in two years, every person in my imediate family has bought from them and each car totalling $40,000 or more. My most recent purchase was a Toyota pickup bought the fall of 2012. I went through three salesmen to buy the thing! The first salesmen literally Just went home and left me stranded in the middle of the deal, then the second guy said he didn't want to write up the paper work and I wasn't worth the time or money. The third had some lying issues but we barely managed to get it done. I'm sorry but for return customers like myself I was treated very poorly and disrespected. My truck cost me $46,087.00 and honestly I would have rather driven a 100 miles to another Toyota dealership and paid $50,000 for it. I CANNOT stand being direspected. I will never shop here again. I and my father am in the market for more vehicles so there goes another $100,000 dollars down the drain for them. I suggest going to Knoxville or Atlanta. More

i like the quality of toyota cars, and mr. bain is a very good salesman. he kept the experience relaxed and friendly, no pressure. we really appreciate that. when our family and friends ask us about our new good salesman. he kept the experience relaxed and friendly, no pressure. we really appreciate that. when our family and friends ask us about our new rav4, we tell them of the great experience we had with gregg bain and toyota of cleveland. my family will continue to recommend you guys, and we look foward to our next car purchase for my daughter in a few years. again thank you so much. sincerly, the taylor family More