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Toyota of Cleveland

McDonald, TN

5.0
4,758 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 4,758 reviews

September 13, 2013

We received very friendly service. Our sales person(s) were very helpful gave us a lot of information concerning the car. They were very considerate of our time. The process was very thorough and easy. More

by Dolly1951
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hunneke
September 12, 2013

Mike Davis was super from dealing with him by phone several days before to the face to face experience at the dealership. He was thorough and fair and met my needs for a vehicle. He stuck with me throu More

by Trisket
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
September 12, 2013

I wanted a midsize- truck and decided on a Toyota Tacoma after hearing how durable they were. Being from North Carolina, I talked with Asheville and Hendersonville dealers but was not satisfied. Broadning m More

by glenbeaver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly Ivey
September 12, 2013

Mike Davis was absolutely wonderful. He was very knowledgeable, helpful, and worked to make sure we got exactly what we wanted! I would recommend him over anyone! Thank you Papaw! More

by Kcantrell2
Customer Service
Recommend Dealer
Yes
September 09, 2013

Brad was very helpful. He had all of the paperwork ready to sign. He was extremely nice and friendly towards my husband and I. We each took a turn driving. The vehicle was as smooth as silk. I would definit More

by dsrtdrgn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Doty
September 06, 2013

Best Experience ever!! Long time Toyota for Cleveland Best Experience ever!! Long time Toyota for Cleveland customer along with my husband and my mother in law. We will never use any one else!! More

by sbrunson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
September 05, 2013

Jason was very helpful!! This was definitely the easiest and least stressful car buying experience! Next time I need a new car I will definitely come here first. More

by The Prich
Customer Service
Recommend Dealer
Yes
September 04, 2013

My husband and I are in Cleveland, visiting family. We decided it was a great time to buy a new car. We decided to purchase our new car from Toyota of Cleveland. It was absolutely the most wonderful exper More

by cjarmstrong1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
September 03, 2013

The experience we had was a pleasure from the moment we were greeted in the parking lot. Charles took us on our test drive and was very informative about the vehicle, the programs being offered, was very More

by tspurr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
August 30, 2013

Don' buy a car from these people they will screw you . I have never had a worse experience with a dealer in my life. I think they tried to tear my car up. They do not honor they sale advertising. They j More

by CecilDerrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Used car manager lies
Sep 13, 2013 -

Toyota of Cleveland responded

We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointing to hear. If you are still in the market to purchase a vehicle or would like to speak directly to our General Manager, Eddie Triplett regarding your experience, you may reach him at him at (423) 339-1138 or by email at et@toyotaofcleveland.com. Our goal is always to provide our customers with a pleasant experience at Toyota of Cleveland.

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