Toyota of Cleveland

Awesome! I was looking for a great car but something that was also within my price range. When i went to Toyota to look at a vehicle I had found online I had b I was looking for a great car but something that was also within my price range. When i went to Toyota to look at a vehicle I had found online I had been told that it had been sent to auction because it did not pass inspection. I was disappointed but happy to see that they won't sell just anything to their customers. I met Roger Thompson that afternoon and he said that he would help me find exactly what I was looking for and keep within my budget. A week later I received a call that they had vehicle that I may be interested in and scheduled a time for me to come look at it. Roger met me at the door and took me out to look at the vehicle and take it for a test drive. I was so happy with the car after the drive we went in and signed the papers and I left with it that day! Roger was a huge help in making sure I found what i wanted and needed and helping get through all the paperwork without it being a stressful time. I am so happy with my vehicle and service that I will be recommending Toyota of Cleveland to all my family and friends who are looking for a new car!! More

Our experience was absolutely pleasant at Toyota of Cleveland. We test drove four cars. Lee was very patient with us. We didn't feel pressured by him at all. The dealership threw in floor mats, car Cleveland. We test drove four cars. Lee was very patient with us. We didn't feel pressured by him at all. The dealership threw in floor mats, cargo net, trunk liner, and a full tank of gas. The finance guy was pleasant to work with too. I would highly recommend this dealership. More

Greg went "above and beyond" to get us financed on a car of this age (1987), when he saw the gleam in my eyes as I gazed upon the golden wonder before me. All employees I spoke with were very frien on a car of this age (1987), when he saw the gleam in my eyes as I gazed upon the golden wonder before me. All employees I spoke with were very friendly and pleasant. HIGHLY RECOMMEND this dealership. More

Salesman very friendly organized and knew the product. Not pushy and was very business like. He kept contact with me for two days and was clear. Not pushy and was very business like. He kept contact with me for two days and was clear. More

My buying experience at Toyota of Cleveland was one of feeling comfortable with the dealership and the salesman, Roger Thompson. He showed a high degree of professionalism in explaining all about the 201 feeling comfortable with the dealership and the salesman, Roger Thompson. He showed a high degree of professionalism in explaining all about the 2014 Toyota Camry to me and my wife. We did not feel any pressure in making our decision to buy,. We were shown much courtesy by the entire staff during the buying process. This complete trust in Roger Thompson and his presentation of all opportunities and options will make us return to Toyota of Cleveland in the future if we have a need for another vehicle. We look forward to having all maintenance done at this dealership. Thanks for all you have done for us. More

Best car buying experience ever. Holly was very knowledgeable and helpful. Jeff finalized the car purchase options and made it happen to our satisfaction. Both went way beyond our expectations. I knowledgeable and helpful. Jeff finalized the car purchase options and made it happen to our satisfaction. Both went way beyond our expectations. I would recommend to anyone! More

The salesman that I dealt with, Mike Davis, made the difference in where I bought my new truck. I visited other dealerships in the area, but Mike made the buying experience fun and relaxing. The way i difference in where I bought my new truck. I visited other dealerships in the area, but Mike made the buying experience fun and relaxing. The way it should be. I like the layout of the dealership also, clean and open. After the paperwork was completed, Mr. Davis even filled me home to drop off other vehicle. That's real customer service. Do yourself a favor and ask for Mike Davis when looking for your next Toyota. More

Mike was awesome from the minute he walked out to meet us in the parking lot. We were asked several times by several people if we were being helped. Start to finish the entire transaction was smooth and easy in the parking lot. We were asked several times by several people if we were being helped. Start to finish the entire transaction was smooth and easy. More

Mike Davis helped us find the vehicle we needed. We told him exactly what we wanted, and he made the deal work for us. I can't say that I've ever worked with or heard of a car salesman that actually worked him exactly what we wanted, and he made the deal work for us. I can't say that I've ever worked with or heard of a car salesman that actually worked for the buyer. Mike really made this experience a pleasure. More

Just another dishonest car dealership. Make sure you do your research and pay close attention to what you are signing. They are out to make money with no integrity. Update: The manager contacted me in your research and pay close attention to what you are signing. They are out to make money with no integrity. Update: The manager contacted me in an attempt to resolve the issue I had. I wrote back to agree on a meeting. I explained that I was planning to come to the dealership and cancel their extended maintenance plan and we could meet then. The only problem with this attempt is he never replied! I then called to speak to someone about removing the extended maintenance plan. This person seemed friendly. I arrived at the dealership to sign the cancellation paperwork and this is the moment when insult to injury rings the loudest. Not a hello, not a handshake, not a would you like to come to my office and discuss this, not a sorry you've had a bad experience and not even a goodbye. Wow! This is how you're treated at a dealership that values customer satisfaction? I can say that Roger Thompson is an outstanding person and salesman. My impression of this dealership as a whole would be five star if Mr. Thompson was the only person I had dealt with. More