Toyota of Clermont - Service Center

Worst service department I have seen in my whole life. Nobody nows anything about… transfer, transfer and transfer… when your call is answered they makes me a appointment for service to be done on Wednesd Nobody nows anything about… transfer, transfer and transfer… when your call is answered they makes me a appointment for service to be done on Wednesday and that service is done only on Tuesday’s and Thursday’s. I come back on Thursday and left my car for service. Someone left me a message “car ready to pickup “ what happens? My car wasn’t ready!!! They didn’t anything in the car. And I still waiting to fix my back seat … More

I went to This Dealership to Oil change and never Changed The Oil Filter. Horrible Experience. The Oil Filter. Horrible Experience. More

If you are looking for the worst body shop place in town, this is one. Here is what happened to me: 4/26/23 sent to the dealer for initial repair 5/9/23 told the car is repaired , find out there is gap this is one. Here is what happened to me: 4/26/23 sent to the dealer for initial repair 5/9/23 told the car is repaired , find out there is gap between the fender and body shop on the passage side looks like a crap, and multiple body part is not aligned well together, apprently they were rushing the work. 5/16/23 sent the car back to fix the problems mentioned above, while the front dest forget to reserve a rental car for me, consequently, waiting for 3 hours for a rental car in the enterprise office 5/19/23 received a call that the car is fixed again , drive nearly 40 mins there and just find out the passage door is not able to unlock, while the window cannot roll down, as well as the body part alignments still have a huge gap, I asked the director why do they call me while the work is not even done, again, they rush the process, and skip steps! Btw, the director told me to calm down when I try to list my concerns, I did not feel my voice is heard and they actually take time to listen to my concerns. 5/23/23 received another call that the car is fixed again, drive another 30 mins to pick up the car, this time I thought everything worked, on my way home, I try to roll down the passage window, it did not work!!!!!!!!!! With all the drive back forth and false information i was communicated, and considered all the time I wasted to pick up the cars, simply apology will not be enough! My personal experience here is awful, the people here are not trustworthy！ More

I took my 2021 Highlander in for the 20,000 mile service. I was surprised when the oil change, tire rotation, wash and inspection was done in less than 40 minutes. A quick glance at the inspection report s I was surprised when the oil change, tire rotation, wash and inspection was done in less than 40 minutes. A quick glance at the inspection report showed everything checked as green (good). On entering the vehicle, I checked the glove compartment since the inspection of the cabin filter necessitates the removal of the compartment to access the filter. The contents of the compartment were arranged exactly as they were when I took the vehicle in. At home, I removed the contents and the glove compartment to check the cabin filter. It was filthy - clearly, the service tech never checked the filter and simply checked off the inspection report indicating it was in good shape. Now, I wonder how many other items checked off as good on that report, were actually inspected. Clearly, this is not the “service” one expects and pays for. I went so far as to take a picture of the dirty filter and sent it to the service department along with the above description. I received no response. Time to find a different provider that does not falsify the work they supposedly do. More

Poor experience at Clermont Toyota today. Went for an oil change. 1) WIFI didn't work in the waiting area 2) Car was not washed 3) Tires filled to 35 PSI even though door says 32 PSI Went for an oil change. 1) WIFI didn't work in the waiting area 2) Car was not washed 3) Tires filled to 35 PSI even though door says 32 PSI More

So I brought my 2017 Tacoma in for a recall on the 3rd brake light and transmission work , it spent several months there , when i picked it up it was dirty like it sat in acid rain and had several scratch brake light and transmission work , it spent several months there , when i picked it up it was dirty like it sat in acid rain and had several scratches over it , as i started to drive it engine light came on and read code PO430 , That code is for catalytic converter and o2 sensors , which i thing were swapped into someone else's vehicle , cause i found a persons info in my vehicle More

BUYER BEWARE! I brought my car last weekend to have it serviced. It was there for a total of 4.5 hours and all they did was an alignment, oil change and induction/ I brought my car last weekend to have it serviced. It was there for a total of 4.5 hours and all they did was an alignment, oil change and induction/injection service. I started to drive home that day and noticed they didn’t correct the alignment like they say they did. So I brought it back and waited another hour and it was still not corrected. Yesterday they had me bring my car back in to make it right and said the steering will just needed to be adjusted. Which is what they should’ve done last weekend. The shop foreman shouldn’t have needed to get involved to do a simple alignment. Today I noticed a long scratch across the back end of my car that wasn’t there before. It’s faint but nonetheless something I’m going to have to pay for out of my own pocket to fix now. All because I wanted to patronize this business. Talk about a headache! Updated: it seems that they make fake accounts to write good reviews on here as well. More

I have been going to Toyota of Clermont for several years with my Lexus RX350 for oil changes and other needed maintenance. I have been going to the dealership for what, I believed, was a higher standard of with my Lexus RX350 for oil changes and other needed maintenance. I have been going to the dealership for what, I believed, was a higher standard of care. But, recently, I have begun to seriously doubt this. When getting an oil change, I always ask them about the engine air filter. Since late 2019 they have always replied that they have checked the air filter and that it is fine. I have become increasingly more concerned with each oil change expecting them to say that the air filter needs changing. On 7/6/22 I went again for an oil change. I get synthetic oil and get it changed every 10,000 miles. This time I specifically asked them to change the filter and let me see what the old one looked liked. The service advisor, Owen (284909), came back with a picture of the engine air filter. It was black with dirt! This did not happen over 10,000 miles. A couple of other "red flags" went up. First, they did not reset the "need oil change" indicator on the car. In fairness, that is the first time that has happened. Second, I also had the in-cabin air filter changed. When I turned on the air conditioning it started to make an unusual noise. The service advisor pulled out the filter and removed some leaves. Now, I ask you, should that not have been done before I got my car back? Now, I do not like to leave bad reviews on the internet. I tried to find a source to go to at Toyota of Clermont but could not find one. Glenn Hawkins, customer # 241932 More

I whent to get it a set of key batteries for my Toyota and Sell me an old set no last me 3 days an over charged de price Same batteries at dollar store, 1.25 The diler just tell me there's no warranty and Sell me an old set no last me 3 days an over charged de price Same batteries at dollar store, 1.25 The diler just tell me there's no warranty after I pay $17:10 for a set of , not original Toyota , Was a fake batteries, so be carefully never get any electronics from that diler. More

Im visited this dealer for do maintenance . When is finished is called me and im in the living room waiting. But when i go back to my suv somebody to the maintenance stolen my charger for air When is finished is called me and im in the living room waiting. But when i go back to my suv somebody to the maintenance stolen my charger for air pods apple is not allright. Howvi can trust this dealer in clermont? No way. I spoke to the manager so he gave me the regular charger but isn't the same. Im very mad and not going to this dealer no more. First time look what happened. What is next.? More