Toyota of Cedar Park - Service Center
Cedar Park, TX
1,311 Reviews of Toyota of Cedar Park - Service Center
Love the folks at Toyota of Cedar Park. My service tech took great care of me and my 4Runner. They always go the extra mile. I appreciate them doing an overall inspection each time so that I can stay info took great care of me and my 4Runner. They always go the extra mile. I appreciate them doing an overall inspection each time so that I can stay informed and safe. More
They lent me a car since the part was on back order and worked with the cost of labor. I always take my car here. Plus the provide Uber rides to and from home. Best Toyota service department in Austin. worked with the cost of labor. I always take my car here. Plus the provide Uber rides to and from home. Best Toyota service department in Austin. More
Very great customer service.. every concern and questions addressed where well explained. Update on vehicle during service was awesome.. the video is a great plus. addressed where well explained. Update on vehicle during service was awesome.. the video is a great plus. More
I mentioned to Tim that my husband is currently deployed, he applied a military discount without me having to ask. I truly appreciate it. Thanks! he applied a military discount without me having to ask. I truly appreciate it. Thanks! More
Excellent service with follow-up appointment offered. Everything I needed done was completed and the recommend additional service was completed in the time frame promised. Everything I needed done was completed and the recommend additional service was completed in the time frame promised. More
Purchased two new cars from this dealership in November 2021. One of them had air bubbles in the window tinting. The salesman who sold us the cars told us to call his service partner Daniel. I left two mes 2021. One of them had air bubbles in the window tinting. The salesman who sold us the cars told us to call his service partner Daniel. I left two messages on his voicemail two days apart and never received a return call. On the third day I called the main service number and was told all service people were busy, but they took my name and number on the promise someone would call back, which they never did. On the fourth day I sent Steve the Service Director an email and never received a response. On the fifth day I called the service department again and was finally scheduled, but they couldn’t tell me how long it would take. When I arrived at the dealership for service they told me it was usually something that was left as an overnight service appointment. When I asked about a loaner I was told the people who authorize it were in training and weren’t available. Very disappointed. I guess all the pre-sale promises on new cars and service only apply until you complete the sale. More
Great experience. Al was excellent to work with regarding my service needs. LOVED the video of the findings by the mechanic that was then sent to review. regarding my service needs. LOVED the video of the findings by the mechanic that was then sent to review. More