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Toyota of Cedar Park - Service Center

Cedar Park, TX

4.8
1,311 Reviews

1,311 Reviews of Toyota of Cedar Park - Service Center

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December 30, 2020

Love the folks at Toyota of Cedar Park. My service tech took great care of me and my 4Runner. They always go the extra mile. I appreciate them doing an overall inspection each time so that I can stay info More

by Sarah512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2021 -

Toyota of Cedar Park responded

Thanks for the kudos, Sarah! We will be sure to share your kind words with our service team!

December 29, 2020

They lent me a car since the part was on back order and worked with the cost of labor. I always take my car here. Plus the provide Uber rides to and from home. Best Toyota service department in Austin. More

by Shana B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Farber
Dec 31, 2020 -

Toyota of Cedar Park responded

Sounds like we hit the mark, Shana! Thanks for the kudos! We will be sure to share your kind words with our service team!

December 22, 2020

First time customer and I was very impressed! I had a bit of an emergency and had to have my car towed there. Megan was amazing start to finish! More

by jane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Wallace
Dec 26, 2020 -

Toyota of Cedar Park responded

Sounds like we hit the mark, Jane! Thanks for the kudos! I will be sure to share your kind words with Megan and our service team!

December 19, 2020

Amazing customer service went above and beyond to get my yaris fixed and made sure I had transportation while my car was in the shop. More

by alma.serrato1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Ramirez
Dec 26, 2020 -

Toyota of Cedar Park responded

Alma, thank you so much for the 5-star review and the kind words! We really appreciate your business!

December 15, 2020

Very great customer service.. every concern and questions addressed where well explained. Update on vehicle during service was awesome.. the video is a great plus. More

by Toyota service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Aguirre
Dec 16, 2020 -

Toyota of Cedar Park responded

Thank you for the 5-star review! Transparency is important to us so we are happy to hear that you enjoyed the video of your car being serviced! We will be sure to pass along the kind words to our service team!

December 11, 2020

I mentioned to Tim that my husband is currently deployed, he applied a military discount without me having to ask. I truly appreciate it. Thanks! More

by Imendoza45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Stoddard
Dec 14, 2020 -

Toyota of Cedar Park responded

Thanks for the kind words! We are very excited to hear you enjoyed your visit to our service department. We also want to thank your husband for his service!

December 10, 2020

Why use 25 words when one word will do “GREAT” Exit exit exit exit exit exit exit exit exit exit exit exit exit exit exit More

by jem112844
Recommend Dealer
Yes
Employees Worked With
Steve Farber, Michael Ables
December 09, 2020

Excellent service with follow-up appointment offered. Everything I needed done was completed and the recommend additional service was completed in the time frame promised. More

by Aubear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roc Cunyus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Ables
Dec 10, 2020 -

Toyota of Cedar Park responded

We're so happy to hear that your experience with our Service Department was a great one! We hope to see you again soon!

December 07, 2020

Purchased two new cars from this dealership in November 2021. One of them had air bubbles in the window tinting. The salesman who sold us the cars told us to call his service partner Daniel. I left two mes More

by Austin Buckeye
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Crisostomo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Dean
Dec 07, 2020 -

Toyota of Cedar Park responded

Thank you for making us aware of the issues. We’d like to assure you our team will fix it and make things right. Please contact the Customer Relations Manager, Krystal Noland at 512-379-7575. She is available for a call anytime today. Thank you in advance.

December 05, 2020

Great experience. Al was excellent to work with regarding my service needs. LOVED the video of the findings by the mechanic that was then sent to review. More

by AAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Tooker
Dec 08, 2020 -

Toyota of Cedar Park responded

Thank you for the 5-star review! We will be sure to pass along the kind words to our team! Transparency is important to us so we are happy to hear that you enjoyed the video of your car being serviced!

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