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Toyota of Cedar Park - Service Center

Cedar Park, TX

4.8
1,311 Reviews

1,311 Reviews of Toyota of Cedar Park - Service Center

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January 16, 2021

Mr Ruben Gonzalez is a Excellent person excellent attention and friendly. The services Toyota is fast and efficient but not effective. They left me the oil screw loose and my lost the oil More

by olinto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Gonzalez
Jan 16, 2021 -

Toyota of Cedar Park responded

Thank you for making us aware of your recent experience. We’d like to assure you our team will fix it and make things right. Please contact the Service Director, Steve Dean at 512-379-7575. He is available for a call anytime today. Thank you in advance.

January 15, 2021

Elijah's awesome!! He knows how to listen closely to what your needs are and uses that information to find & sell the right car. He's confident in the product. He believes in treating people with respect & h More

by Ajackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah Jackson
Jan 16, 2021 -

Toyota of Cedar Park responded

Elijah is awesome-we must agree! We’re glad to hear he provided you a truly exceptional experience! It was our absolute pleasure to be of service. Enjoy your new ride!

January 13, 2021

Courteous polite service. I was taken immediately and informed progress. The work was explained verbally and by video. The follow up was excellent and thorough. More

by larry.b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Stoddard
Jan 16, 2021 -

Toyota of Cedar Park responded

Thanks for the kind words, Larry! We are very excited to hear you enjoyed your visit to our service department.

January 13, 2021

Treated well and received fast professional service. My service advisor kept me informed and presented all options allowing me to make a good economic decy More

by Cedar Park Wildcat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ables
Jan 16, 2021 -

Toyota of Cedar Park responded

Sounds like we hit the mark! Thanks for the kudos! I will be sure to share your kind words with our service team!

January 13, 2021

I was greeted pleasantly by a Service Rep Lisa when I arrived and she then turned me over to Rosendo Puente. Both were exceptional employees! I’m new to the area, so this is my 1st visit to this dealersh More

by DanaMarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosendo Puente, Liza Melchor
Jan 16, 2021 -

Toyota of Cedar Park responded

We are happy to hear that your experience at our Service Department was second-to-none, Dana! Thanks for allowing us the chance to earn your business - we'll be sure to relay all your kudos to Lisa and Rosendo!

January 08, 2021

Very efficient scheduling for recall repair of fuel pump. Disappointed that I had to request this. No notice from dealer of availability. Unable to get second keyless entry module until meeting with Used More

by hjfaust
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Lenzi, Willis Prieto
Jan 16, 2021 -

Toyota of Cedar Park responded

Thank you so much for the review! We really appreciate your business!

January 07, 2021

Shawn? or Sean Williams was courteous, smart, understanding. Just thought he did an exceptional job as a 'service writer'- I think they call him this (?). It helped an otherwise painful, $$fina More

by jmmodernform
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zander nice too
Jan 07, 2021 -

Toyota of Cedar Park responded

We are so happy to hear that your experience with Sean was an exceptional one! Thank you for allowing us the opportunity to earn your business, and for taking the time to leave us a review. We hope to see you again soon!

January 06, 2021

Excellent service and great staff. Adam explained the importance of the service provided and found a coupon to help with the cost. Very good experience. More

by katben007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Aguirre
Jan 07, 2021 -

Toyota of Cedar Park responded

We're so happy to hear that your experience with Adam and the rest of our Service Department was a great one! We hope to see you again soon!

January 04, 2021

Had my 2016 Toyota Tundra serviced and the service was outstanding. This is one of 5 vehicles that I have had serviced lately and Joey and Daniel never disappoint and Krystal always strolls thru to make More

by LPUTMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystal Noland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Crisostomo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Blackmon
Jan 05, 2021 -

Toyota of Cedar Park responded

Thank you so much for the kind words! It's always a pleasure to see you at the dealership and look forward to seeing you on your next visit!

December 31, 2020

Daniel Crisostomo, our service rep is so knowledgeable and goes above and beyond for us, especially when dealing on our behalf with our vehicle warranty! More

by Rebecca A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Crisostomo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2021 -

Toyota of Cedar Park responded

Sounds like we hit the mark, Rebecca! Thanks for the kudos! I will be sure to share your kind words with Daniel and our service team!

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