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Toyota of Cedar Park - Service Center

Cedar Park, TX

4.8
1,311 Reviews

1,311 Reviews of Toyota of Cedar Park - Service Center

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March 25, 2021

Fantastic organization of very efficient service personnel. They always make sure I understand the work required and why. They even ask if I have any coupons to help defer costs. More

by gwaded57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosendo Puente
Mar 27, 2021 -

Toyota of Cedar Park responded

Sounds like we hit the mark! Thanks for the kudos! We will be sure to share your kind words with our service team! We look forward to your next visit!

March 24, 2021

They got grease on my car on the headliner they got grease on the headliner , second time this is happened. there were several service people that had their mask down below their chins and they were ta More

by cedarchoper58
Recommend Dealer
No
Employees Worked With
Jimmy Wilson
Mar 24, 2021 -

Toyota of Cedar Park responded

Thank you for making us aware of your recent experience. We’d like to assure you our team will fix it and make things right. Please contact the Service Director, PJ Shelley at 512-379-7575. He is available for a call anytime today. Thank you in advance.

March 24, 2021

Everyone I’ve met at Toyota so far has been a delight to engage with. The dealership is always spotless especially to ease my concern with how they take precaution to Covid. Highly recommend this dealership More

by SJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Sorola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xander Jurado, Kimo Ah Yo, Jimmy Wilson, Ruben Gonzalez, Amy Leffler, Yajaira Nino, Adam Aguirre, Michael Ables
Mar 25, 2021 -

Toyota of Cedar Park responded

Thank you for the kind review! We are so glad to hear that we were able to provide you with a pleasant experience while also maintaining your peace of mind. We hope you'll come see us again soon!

March 23, 2021

Very helpful and kept me informed which saved me 300 dollars.Would highly recommend Toyota service to anyone.Steve F. was very helpful.And thanks for your shuttle service. More

by Rajburt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Farber
Mar 25, 2021 -

Toyota of Cedar Park responded

Happy we could help, Rajburt! Thank you for coming to see us and for taking the time to leave a review. We hope to see you again soon!

March 23, 2021

Great service and Megan Wallace was awesome. She even did a follow up call to make sure I was happy with everything!! I’ll be back for sure.. More

by bigchinonasty1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Wallace
Mar 23, 2021 -

Toyota of Cedar Park responded

Thanks for the kind words! We are very excited to hear you enjoyed your visit to our service department. We will make sure to pass on the kudos to Megan! We look forward to seeing you on your next visit!

March 23, 2021

My experience at Toyota of Cedar Park was very quick and convenient, Xander was very friendly and helpful and did ask if I would like to schedule my next appointment. Overall I am satisfied with the service More

by bpogfy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Xander Jurado
Mar 23, 2021 -

Toyota of Cedar Park responded

Sounds like we hit the mark! Thanks for the kudos! I will be sure to share your kind words with Xander and our service team!

March 22, 2021

They were very courteous and took the time to look up all required services due on my vehicle and made sure that I wouldn't be doing any services that were already done by another dealer. The work done was More

by lnsmfrank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Wallace
Mar 23, 2021 -

Toyota of Cedar Park responded

Thanks for the kind words! We are very excited to hear you enjoyed your visit to our service department! We look forward to seeing you on your future visits!

March 21, 2021

Fair and quick deal based on Costco pricing.Excellent Fair and quick deal based on Costco pricing. Excellent 10K miles service with video details, which was very useful to understand what the inspection More

by babbar_sher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Hargis, Rosendo Puente
Mar 23, 2021 -

Toyota of Cedar Park responded

Thank you for the 5-star review! We will be sure to pass along the kind words to our service team! Transparency is important to us so we are happy to hear that you enjoyed the video of your car being serviced!

March 21, 2021

They did a good job explaining what they were going to do and how much it was going to be before they started and got it done when they said they were going to More

by donaldjohnson849
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
There were two more employees one when I left my truck there and the other one when I picked it up they were both very courteous and customer-friendly, Nathan Baker
Mar 23, 2021 -

Toyota of Cedar Park responded

Sounds like we hit the mark, Donald! Thanks for the kudos! We will be sure to share your kind words with our service team!

March 17, 2021

Smooth 10,000 miles checkup for my truck. Received a video from technician indicating the result of tire tread, air filter status, brake pad life and undercarriage. Great service received. And a truck w More

by Gr8one
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Farber
Mar 17, 2021 -

Toyota of Cedar Park responded

Thank you for the 5-star review! We will be sure to pass along the kind words to Steve and our team. Transparency is important to us so we are happy to hear that you enjoyed the video of your car being serviced! We hope to see you again soon!

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