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Toyota of Cedar Park - Service Center

Cedar Park, TX

4.8
1,311 Reviews

1,311 Reviews of Toyota of Cedar Park - Service Center

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May 10, 2021

Even though I was between original and extra warranty Eric C gave me great advice and wonderful service. 10 out of 10!!! Wonderful personal service More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Cartier
May 12, 2021 -

Toyota of Cedar Park responded

Thank you for the wonderful review, Michelle! We are pleased to hear that Eric was able to provide you with a truly exceptional experience!

May 10, 2021

Friendly staff. Service was done as expected. Shuttle service was also very nice though it was not available to pick me up from home. I am satisfied with the service. More

by Subhakaru
Recommend Dealer
Yes
Employees Worked With
Jonathan Rushford
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Toyota of Cedar Park responded

Thank you so much for the 5-star review and the kind words! We really appreciate your business!

May 10, 2021

I use to go to Toyota Round Rock, but didn’t like the service. Toyota Cedar Park is so much better and they listen to you. More

by Kristian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Tooker
May 12, 2021 -

Toyota of Cedar Park responded

We are happy hear that your experience at our Service Center was second-to-none, Kristian! Thanks for allowing us the chance to earn your business - we'll be sure to relay all your kudos to our service team!

May 08, 2021

Rosendo Puente was very nice and professional. The process was stressful and frustrating but I’m definitely coming back here when I’m ready to trade in or if my car has anymore issues! Thank you for h More

by savannahcowart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Wilson, Rosendo Puente
May 08, 2021 -

Toyota of Cedar Park responded

We are happy to hear that your experience at our Service Department was excellent! Thanks for allowing us the chance to earn your business - we'll be sure to relay all your kudos to Rosendo. We look forward to helping you in the future!

May 06, 2021

Katherine was a joy to work with and she went the extra mile for me. Keep me updated on the needs that the technician saw and recommended be updated or repaired. More

by Leigh_67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katherine Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Toyota of Cedar Park responded

Glad to hear that your experience was a great one, Leigh! Thank you for coming to see us!

May 06, 2021

She forgot to call when the car was ready. I was waiting for a call at work. I ended up having to use Uber to get a ride to the dealership because my co-workers had left. More

by WorkedToTheBone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amy Leffler
May 06, 2021 -

Toyota of Cedar Park responded

Please accept our sincere apology for your experience at our store, and thank you for making us aware of what's happened. Our Service Director, PJ Shelley, would love the opportunity to speak with you to learn more about your situation, and about how we can make things right. He can be reached at your convenience at 512-379-7575. We look forward to your call.

May 05, 2021

Service writer was thorough, prompt, and kept me informed with followup later for 5 star service confirmation. Toyota of Cedar Park sales and service excels. More

by stevewright6004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Wallace, Liza Melchor
May 06, 2021 -

Toyota of Cedar Park responded

This brings music to our ears, Steve! Top quality service is what we strive for every day, and it means the world to us that we were able to provide that to you. Thank you for coming to see us!

May 05, 2021

We really like this dealership. Steve Farber is always friendly and helpful. It is convenient to our home. We will recommend the dealership to others we know. More

by sleebrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Farber
May 06, 2021 -

Toyota of Cedar Park responded

Your recommendation means the world to us! Thanks so much for leaving a review, we hope to see you again soon!

May 05, 2021

I did not get her name, but a woman checked on me to see if I was being updated. This was a nice touch and I wish I had gotten her name. Super curly black hair off the shoulders. More

by 2012 Tacoma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Leffler
May 06, 2021 -

Toyota of Cedar Park responded

We are happy to hear that your experience was a great one! Thanks so much for taking the time to leave us a review.

April 27, 2021

I got an oil change and tire rotation in 45 minutes. I am happy with the fast service! I also like the shuttle service! Liza was friendly. More

by Hungnguyen522
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liza Melchor
Apr 29, 2021 -

Toyota of Cedar Park responded

Glad to hear that your service experience was a quick and easy one! Thanks for the review, we hope to see you again soon!

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