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Toyota of Cedar Park - Service Center

Cedar Park, TX

4.8
1,367 Reviews
Call Service Center (512) 379-5692

1,367 Reviews of Toyota of Cedar Park - Service Center

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September 23, 2021

Leave my air filter box screws bent after Inspection, leave batter cap unopened after persuading a new battery, leave the glove box uninstalled after inspecting cabin air filter. The battery replaced 3ye More

by Camry Jia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Al Tooker
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Sep 23, 2021 -

Toyota of Cedar Park responded

Thank you for making us aware of your recent experience. We’d like to assure you our team will fix it and make things right. Please contact the Service Director, PJ Shelley at 512-379-7575. He is available for a call anytime today. Thank you in advance.

September 23, 2021

Daniel and Joey continue to go above and beyond assisting me in servicing my vehicle. More

by LPUTMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Crisostomo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey
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Sep 23, 2021 -

Toyota of Cedar Park responded

Tom, thank you for taking the time to leave us this amazing review and 5-star rating! We are so happy that Daniel & Joey could provide a truly exceptional experience! We hope to have you back again in the future!

September 22, 2021

Excellent service! Katherine treated us like royalty! She provided me with frequent updates and ensured I was in and out in a timely fashion. Very pleased! More

by mglynott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katherine Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2021 -

Toyota of Cedar Park responded

Thanks for the kudos! We will be sure to share your kind words with Katherine and our service team!

September 22, 2021

My service manager was wonderful. Sean Mackin was helpful, knowledgeable, and professional when taking care of my car. He even managed to get me out before the promised time with a washed car! What More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Webb, Sean Mackin
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Sep 23, 2021 -

Toyota of Cedar Park responded

We are so glad to hear this, Chris! We strive to give our customers efficient and top-of-the-line service. We hope to see you again soon!

September 22, 2021

Wonderful experience!! Thank you for always taking care of my Black Beauty! Toyota Cedar Park is awesome! More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ables
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Sep 23, 2021 -

Toyota of Cedar Park responded

Awesome! Thank you for the 5-star rating, Cindy! We hope to see you back at the dealership soon! Take care.

September 21, 2021

Communicates well. They always follow up well. I like that they send a video showing issues. More

by aperm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Lenzi
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Sep 22, 2021 -

Toyota of Cedar Park responded

Thank you for the 5-star review! Transparency is important to us so we are happy to hear that you enjoyed the video of your car being serviced! We look forward to seeing you at your next visit!

September 17, 2021

Best service I have ever had with my Toyota. Easy to get in for appointments, great communication, and high quality work. More

by Tundratx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katherine Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2021 -

Toyota of Cedar Park responded

Awesome! Thank you for the great review!

September 17, 2021

Great dealership!! I would highly recommend this dealership. Thank you for taking care of my FJ More

by stephensicola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Crisostomo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2021 -

Toyota of Cedar Park responded

We are happy to hear you had a great experience in our Service Department! See you next time!

September 16, 2021

Very friendly and professional reservation and reception. Sean Williams was very helpful throughout my wait and even made my next appointment! More

by Lillydtaylor21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2021 -

Toyota of Cedar Park responded

Awesome! We will be sure to pass those kudos along to Sean Williams! See you next time!

September 14, 2021

It was completed less than one hour while I waited. The service manager was courteous and effective. More

by Tmwo78@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katherine Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2021 -

Toyota of Cedar Park responded

This is what we like to hear! Thanks for the friendly feedback. We hope to see you back at the dealership soon! Take care.

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