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Toyota of Cedar Park - Service Center

Cedar Park, TX

4.8
1,371 Reviews

1,371 Reviews of Toyota of Cedar Park - Service Center

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December 14, 2021

Very pretty building. Everyone is very nice. It’s close to my home & easy to make appointments More

by Ncbond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ables
Dec 15, 2021 -

Toyota of Cedar Park responded

Thank you for the review and the compliments to the team! We are happy to be of service! Come back and see us soon!

December 11, 2021

This dealership provide prompt services. The advisor is knowledgeable. The technician is well trained. The coffee tasted better long time ago and I don’t see any cookies provided. More

by mfonglim53
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Stoddard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier zuniga
Dec 11, 2021 -

mfonglim53 responded

I forgot that I have a brown envelope enclosed with about $200 dollars and a letter from tax department to pay the fee for the boat trailer’s registration fee was left in the desktop compartment when I drop it off for service. After the service the brown envelope is gone. I know one of you took it and l know I shouldn’t forget that envelope. You need that money you can have it.

Dec 13, 2021 -

Toyota of Cedar Park responded

Thank you for making us aware of the issues. We’d like to assure you our team will fix it and make things right. Please contact the Customer Relations Manager, Talia Torres at 512-379-7575. She is available for a call anytime today. Thank you in advance.

December 10, 2021

Quick service, tech was friendly and thoroughly explained everything. Car rental was fast and easy More

by Nina
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nathan Baker
Dec 10, 2021 -

Toyota of Cedar Park responded

Awesome! We are glad to hear the rental process was quick & easy, Nina! See you next time!

December 10, 2021

I was happy with the work but the time it took - over 2 hours - for an oil change seems excessive. This is after an appointment is made so I didn't just "drop in". More

by Dorothy.Moldovan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Baker
Dec 10, 2021 -

Toyota of Cedar Park responded

Thank you for the feedback, Dorothy! We will pass this along to management that way we can better assist you. Hope to see you next time!

December 10, 2021

This Toyota dealership has got very professional and reliable employees. My salesman always comes to find out how things are going each time I come for service and Megan Wallace is always happily afford More

by wilfred.matsikidze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Aycock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Wallace
Dec 10, 2021 -

Toyota of Cedar Park responded

Thank you for the awesome review, Wilfred! We are happy to be of service! See you next time.

December 08, 2021

I was in and out of the scheduled maintenance appointment within an hour. This highly exceeded my expectations More

by tcano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katherine Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Toyota of Cedar Park responded

Glad to hear that your experience at our Service Center was a good one. Thanks for taking the time to review, come back and see us soon!

December 06, 2021

Nice service and I like the video of multi point inspection. The assistant was great!!! More

by Antonio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosendo Puente
Dec 08, 2021 -

Toyota of Cedar Park responded

We are glad you enjoyed the multi point inspection video, Antonio! We hope to see you next time!

December 05, 2021

Express service was very good. The technicians and their reception was outstanding. Was in and out within no time . Very much satisfied with the service. Will use services in future as well. More

by gprashanth225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katherine Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trisha Williams
Dec 06, 2021 -

Toyota of Cedar Park responded

This is what we like to hear. We hope to see you back at the dealership soon!

December 04, 2021

I took the car in for an oil change. Their service recommendations to go with the oil change in an attempt to up sell services were nothing short of dishonesty. The spark plugs need to be replaced (th More

by fazazula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Stoddard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean-Luc Tobar
Dec 04, 2021 -

Toyota of Cedar Park responded

Thank you for making us aware of the issues. We’d like to assure you our team will fix it and make things right. Please contact the Service Manager, Jimmy Wilson at 512-379-7574. He is available for a call anytime today. Thank you in advance.

December 03, 2021

Friendly and helpful staff. I got a new phone and needed help linking it with my 4Runner, it was handled quickly before my oil change. In and out. More

by kutindustin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosendo Puente
Dec 03, 2021 -

Toyota of Cedar Park responded

Thanks for the kind words! We are very excited to hear you enjoyed your visit to our service department. We hope to see you back for your future automotive needs. All the best!

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