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Toyota of Cedar Park - Service Center
Cedar Park, TX
1,367 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,367 Reviews of Toyota of Cedar Park - Service Center
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April 04, 2022
Great service ! Just confused about the car maintenance it didn’t need oil change but the car remainder indícate maintenance schedule Just confused about the car maintenance it didn’t need oil change but the car remainder indícate maintenance schedule More
by Jgudino66
Employees Worked With
Kris L Mitchell
April 04, 2022
Exceptional experience with my sales advisor Cody Hager. I would highly recommend Cody to anyone buying a Toyota. Exceptional experience also with Sean Buffaloe who took the time to explain all of our quest I would highly recommend Cody to anyone buying a Toyota. Exceptional experience also with Sean Buffaloe who took the time to explain all of our questions. These two gentleman should hold a course in customer appreciation. Team Lead Jonathan Cornejo is an example of someone who has been erroneously placed in a leadership position that can quickly tarnish the reputation of a great business. On the Toyota of Cedar Park (TCP) website Cornejo explains that he is passionate above sales more so than family and helping others. This delusional sentiment is very apparent in his interactions with customers. Cornejo's excessively conceited and self absorbed attitude of "the sales come first" ruined what would have been a great car buying experience. As Cornejo walked away from my wife and I with a smug smile on his face, his true motivation was very apparent. I wish good luck to Cody and Sean, but I will make sure to explain to anyone within earshot of my voice to avoid TCP due to their management's true core values expressed by Cornejo. More
by frank.williams32
April 01, 2022
Made an appointment for a oil change and filter on my 4 Runner. I was very specific when I checked in, I was leaving town for a few days just change oil and filter. One hour and 30 minutes later I get a Runner. I was very specific when I checked in, I was leaving town for a few days just change oil and filter. One hour and 30 minutes later I get a text asking me to authorize $1,800 worth of service items. I found the rep and repeated change the oil and filter. 30 minutes later they call me my car is ready. I asked for a printout of the items they thought I needed. It included spark plugs, flushing the transmission etc. Everyone of the items they said I needed to complete had been done. However; they were not done at that dealership. In other words, it appears they don't look and evaluate, they just take the suggested list and your car, then imply you need major work done. I won't be going back. More
by Stevieto
Employees Worked With
Yajaira Nino
March 31, 2022
After several months, shaft seal finally arrived. Repair was completed within 3 hours as promised. I did note on my invoice, the mileage recorded was from my January 20, 2022 visit - 359,171. My Repair was completed within 3 hours as promised. I did note on my invoice, the mileage recorded was from my January 20, 2022 visit - 359,171. My actual mileage was 362,855, a difference 3,784 miles which could affect warranty mileage. More
by DavidW
Employees Worked With
Rosendo Puente
March 31, 2022
Came here for my 10k miles services. Katherine from the Service dept assisted me and she was really great in explaining all my questions. Overall,I am really happy with her service. Katherine from the Service dept assisted me and she was really great in explaining all my questions. Overall,I am really happy with her service. More
by Sandeep
Employees Worked With
