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Toyota of Cedar Park - Service Center

Cedar Park, TX

4.8
1,287 Reviews

1,287 Reviews of Toyota of Cedar Park - Service Center

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January 01, 2022

Everyone that I’ve seen about getting my 4Runner’s service has always been professional and informative. My only complaint is that the staff actually doing the maintenance don’t seem to be aware of th More

by tera.jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Tooker
Jan 03, 2022 -

Toyota of Cedar Park responded

Thank you for the feedback, Tera! I will bring this to management that way it doesn't happen again. We hope to see you again and please don't hesitate to reach out if you have any questions or concerns! Take care.

December 31, 2021

Bad service and more worried about sales and rating a survey not their customers. Lady was rude and was bad in communicating . Even asked for quote for tires did not even get that. She obviously didn’t w More

by Christie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amy Leffler
Dec 31, 2021 -

Toyota of Cedar Park responded

Thank you for making us aware of your recent experience, Christie. We’d like to assure you our team will fix it and make things right. Please contact the Service Director, PJ Shelley at 512-379-7574. He is available for a call anytime today. Thank you in advance.

December 31, 2021

I find that they are always on time with my appointment, thoroughly explain what needs to be done, and I so appreciate the clean and comfortable waiting area. More

by Becky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Mackin
Jan 03, 2022 -

Toyota of Cedar Park responded

Thank you for the 5-star review, Becky! We are happy to be of service, see you next time!

December 31, 2021

Everything was done perfectly and on time. Very helpful staff. It was a great experience! More

by mads2323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Leffler
Jan 03, 2022 -

Toyota of Cedar Park responded

Thank you for the compliments. We will be sure to pas the kudos along to the service team! Take care!

December 30, 2021

Very helpful, courteous, and knowledgeable. I like the modern tech feel of the dealership. They are the most up to date on their training for their mechanics. More

by Tbornschein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katherine Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nina Garza
Dec 30, 2021 -

Toyota of Cedar Park responded

Thanks for the kind words! We are very excited to hear you enjoyed your visit to our service department. We look forward to seeing you at your next visit!

December 28, 2021

Service tech was pleasant to work with. Knowledgeable and kept me informed during the service process while I waited. More

by Patti Ramien
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Mackin
Dec 28, 2021 -

Toyota of Cedar Park responded

Awesome! We will be sure to pass the kudos along to Sean Mackin. See you next time!

December 21, 2021

The first time I used Cedar park Toyota, Kris Mitchell notified me promptly when my car was ready. This time, i had a different advisor. I never received a call on the day it was scheduled to be done, and More

by Timhowie
Recommend Dealer
Yes
Employees Worked With
Tim Stoddard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yajaira Nino, Kris Mitchell
Dec 21, 2021 -

Toyota of Cedar Park responded

Thanks for the review, Tim! Please let our Service Director, PJ Shelley the opportunity to learn more about your experience as we strive to deliver every customer a truly exceptional experience. He can be reached at 512-379-7575.

December 20, 2021

They are very efficient and professional. They always make an accurate estimate of the time they will need to do any maintenance or scheduled checks. More

by bkaylakie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nina Garza
Dec 20, 2021 -

Toyota of Cedar Park responded

Awesome! Thank you for the 5-stars! We are happy to be of service.

December 18, 2021

Everything was wonderful. My adviser was very professional and was able to get the work done quickly More

by Rosannalenzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Lenzi
Dec 18, 2021 -

Toyota of Cedar Park responded

Thank you for the perfect rating, Rosanna! We are happy to hear you had a great experience in our service department. Hope to see you next time!

December 17, 2021

The service persons are wonderful, extremely nice and professional. The dealership facility is gorgeous and looked especially nice with the Christmas decorations More

by Shahin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Luker
Dec 17, 2021 -

Toyota of Cedar Park responded

Thank you for the awesome rating! We are happy you had a great experience in our Service Department! Take care.

Dec 17, 2021 -

Shahin responded

Thank you for the great service. Shahin Nourishad

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