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Toyota of Cedar Park - Service Center

Cedar Park, TX

4.8
1,287 Reviews

1,287 Reviews of Toyota of Cedar Park - Service Center

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July 24, 2022

Most incredible dealership of all time! !! Amy (the service manager) is absolutely phenomenal. As soon as I got there, she was outside to help. Within 5 mins, I was on my way and they had re More

by amber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Leffler
Jul 30, 2022 -

Toyota of Cedar Park responded

Thank you for the 5-star review, Amber! We will be sure to pass along the kind words to Amy! Transparency is important to us so we are happy to hear that you enjoyed the video of your car being serviced! We hope to see you again soon!

July 23, 2022

They were fast and friendly. They waiting room was clean and comfortable. They kept me informed the whole time. More

by lrlilley49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Wallace
Jul 30, 2022 -

Toyota of Cedar Park responded

Thank you for the kind words! We are happy to hear you enjoyed your visit! Come back and see us soon!

July 21, 2022

Nice facility and courtesy staff but downhill after that. Never return calls or may sit on the phone being switched around for 10 minutes then hung up. Multiple times to receive a call back and never happe More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Overall for employees
Jul 22, 2022 -

Toyota of Cedar Park responded

We apologize for the experience you had with our dealership, Dee. We truly value our customers experience and take feedback very seriously. Our Service Manager, Jimmy Wilson would love the opportunity to learn more about your experience. He can be reached at 512-379-7574.

July 16, 2022

Knowledgeable, responsive, courteous, accommodating, I can’t say enough about the positive service I received. More

by TB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick Lenzi, Jimmy Wilson
Jul 18, 2022 -

Toyota of Cedar Park responded

We are so happy to hear this! We strive to give our customers efficient and top-of-the-line service every visit. We hope to see you again soon!

July 12, 2022

A little far away from town. But easy communication, decent service. No complaints except their shuttle service goes nowhere near the center of Austin, and it should. If I com More

by SandraL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katherine Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Toyota of Cedar Park responded

Sandra, thank you for the feedback we will pass it on to our management team so we can better serve you! Thank you again for trusting us with your business, take care!

July 11, 2022

There’s nothing but fantastic service at Toyota of Cedar Park. The staff is wonderful and very professional in doing their job. More

by marcus_mayfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katherine Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Toyota of Cedar Park responded

Thank you so much for the compliments to our team, Marcus!

July 11, 2022

The service department is very professional and did a great job getting everything on my car fixed including some warranty work and was able to get me in a loaner car while working on mine. More

by Jenny Dabney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Wilson, Amy Leffler, DeAnna Romero
Jul 12, 2022 -

Toyota of Cedar Park responded

Thanks for the kudos, Jenny! We will be sure to share your kind words with our service team!

July 09, 2022

The customer service was excellent. There were no high pressure sales tactics. The service advisor was attentive and kept us informed of the status of the repairs. More

by Terri2thebeach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nina Garza
Jul 11, 2022 -

Toyota of Cedar Park responded

Thanks for the feedback! We are very excited to hear you enjoyed your visit to our service department!

July 09, 2022

There is always great customer service here at Cedar Park Toyota! They never disappoint!👏🏽👏🏽 Awesome! More

by sweettart1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liza Melchor, Michael Ables
Jul 11, 2022 -

Toyota of Cedar Park responded

Thank you so much for the kinds words! Come back and see us soon!

July 07, 2022

I owned Mercedes, BMW and Infinity. I found out all dealers are not created equal. Cedar park Toyota has to be one of the best. Something we all can learn from a woman at a leadership p More

by Solhailu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katherine Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2022 -

Toyota of Cedar Park responded

We sure are lucky to have customers as kind as you! Thanks for the excellent feedback! We are very excited to hear you enjoyed your visit to our service department and look forward to seeing you at your next visit!

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