Toyota of Cedar Park - Service Center

They tell you exactly what you’re getting and how much it will cost upfront. Their work is shown in a video sent straight to you. Any extras that are needed are explained in a text or by phone if you prefer. will cost upfront. Their work is shown in a video sent straight to you. Any extras that are needed are explained in a text or by phone if you prefer. Work was done in a very timely manner. More

Megan was good, but we were interrupted by Stephen Brown and another employee. Poor example of customer service by SB. Wait time being an hour 45 minutes seemed excessive and another employee. Poor example of customer service by SB. Wait time being an hour 45 minutes seemed excessive More

Fantastic service. Efficient check-in even though a new computer system was being initiated. My service advisor was knowledgeable and courteous. Efficient check-in even though a new computer system was being initiated. My service advisor was knowledgeable and courteous. More

Conner W. Was super nice & helpful. The service team was super fast. I was planning on staying for a while, but they finished within the hour. I'm gonna start Was super nice & helpful. The service team was super fast. I was planning on staying for a while, but they finished within the hour. I'm gonna start making my appointments in the evening. More

Toyota helped me on Oct 24, 2024 after I hit a large curb extending out into the road. I had to replace two tires. They carefully assessed the damage, gave me reasonable pricing, realigned my car, and got me extending out into the road. I had to replace two tires. They carefully assessed the damage, gave me reasonable pricing, realigned my car, and got me back on the road in a short time. John was great in assisting me with tire pricing. Dennis double checked some of the damage at my request. Megan advised me throughout the process, keeping me informed on repairs needed, pricing, and time to finish. They made a fabulous team, and I appreciated it. More

Quick, efficient, friendly and competent service. My appointment was kept on time and I was in and out. Well done. My appointment was kept on time and I was in and out. Well done. More

Great service The service was quick and they were right on schedule. The waiting area is great also on schedule. The waiting area is great also More

Like the video of multi point vehicle inspection, wish that advisor would have told me about the video and the accompanying information. Also wish I could have received the point by point inspection summa that advisor would have told me about the video and the accompanying information. Also wish I could have received the point by point inspection summary in print or downloadable format. Don’t understand why service advisor did not point out the slow leak due to embedded screw in one of the tires. They let me drive the car off the premises with a compromised tire without telling me!!! That info was buried in the video (received after the service) and also not mentioned in the point by point written report. This is a COMMUNICATIONS ISSUE! Additionally, don’t understand why the maintenance required light did not get reset after the oil change. This is a QUALITY CONTROL ISSUE! My impression is that the maintenance technicians do a good job, but their efforts are not adequately communicated to the customer by the advisors. More

Friendly staff at service department, however I found their 'necessary' service recommendations to be extremely aggressive and expensive. their 'necessary' service recommendations to be extremely aggressive and expensive. More

Went in for a 20k service checkup - had no problems, quick and easy. Great service. quick and easy. Great service. More