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Toyota of Cedar Park - Service Center

Cedar Park, TX

4.8
1,310 Reviews

1,310 Reviews of Toyota of Cedar Park - Service Center

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August 17, 2019

Excellence in Motion Thank you Ricardo Perez and Team Cedar Park Toyota for your attention to detail in providing my Toyota with the preventative maintenance that’ll keep More

by Warp Drive
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Many thanks to the two women I spoke with regarding scheduling. Please add schedulers names so that next time they may be properly appreciated. , Ricardo Perez
Aug 17, 2019 -

Toyota of Cedar Park responded

We sure are lucky to have customers as kind as you! Thanks for the excellent feedback! We are pleased to hear your experiences at Toyota of Cedar Park have been second to none. We truly appreciate your business and remember, please don't hesitate to reach out with any questions! All the best!

August 15, 2019

Best Customer Service Service Advisor Daniel crisostomo is the best. He was really helpful and even requested a two way uber ride. He also offered me the best possible disc More

by Legend
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Crisostomo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2019 -

Toyota of Cedar Park responded

We're very glad to know that Daniel provided you with a Truly Exceptional service experience! Thank you for all the kind words, we hope to see you again soon!

August 13, 2019

Great customer service! The service advisors were very friendly and quick to answer any questions I had on my service appointment. The live video they provide on the initial More

by TundraRR512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Crisostomo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2019 -

Toyota of Cedar Park responded

This brings music to our ears! Thank you so much for all the kind words, and for allowing us the opportunity to earn your business. We hope to see you again soon, please let us know if we can help in any other way!

August 12, 2019

Absolutely excellent! This is the most efficient and well-organized dealership that I have ever encountered in my nearly 50 years of car ownership! Everyone was thorough in More

by Renie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Hertzler, Den Mak
Aug 13, 2019 -

Toyota of Cedar Park responded

We sure are lucky to have customers as kind as you, Renie! Thanks for the excellent feedback! We are pleased to hear Samantha provided you a Truly Exceptional experience. We truly appreciate your business and remember, please don't hesitate to reach out with any questions! All the best!

August 08, 2019

TOO EXPENSIVE TOO COSTLY too expensive for brake job brake flush took 2 days didn’t update me no call backs from others changed quote after work permission given More

by JWG3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Crisostomo
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2019

Exceptional Service My truck has been in service quite a bit for only having 6k miles, they don't make them like they used to. At least Al, Frank & Brandon make me feel l More

by camillethetoy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank M & Brandon, Al Tooker
Aug 06, 2019 -

Toyota of Cedar Park responded

Thanks for the kind words! I will be sure to share your kind words with Al, Frank, and Brandon. We hope to see you back for your future service needs. All the best!

August 05, 2019

35K service on Prius This dealership is amazing! The service consultants are honest and very upfront about what your car needs and when it really needs it. Mak is especial More

by atxprius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Den Mak
Aug 06, 2019 -

Toyota of Cedar Park responded

This is what we like to hear! Mak is awesome - we must agree! We look forward to seeing you for your next service visit! Happy miles!

August 05, 2019

I shouldn't have to ask twice. The service was fine. Cost could have been better. What I did not like at all was the fact that after I paid over $650 for services rendered I had to More

by Ahsa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scotty Villarreal, Jimmy Wilson
Aug 06, 2019 -

Toyota of Cedar Park responded

Our sincerest apologies for your experience at Toyota of Cedar Park. This is not the way we want our customers to be treated. Please allow the Customer Relations Manager, Krystal Noland, the opportunity to learn more about your experience and correct in any way possible. She is available for a call anytime today. You can reach her at 512-379-7575. Thank you in advance.

July 31, 2019

Warranty work Service writer Ricardo immediately determined items that could be covered by the third party warranty and made every attempt to get them engaged to ve More

by Stevebob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Perez, Jimmy Wilson
Aug 01, 2019 -

Toyota of Cedar Park responded

This brings music to our ears! We are so happy to hear that we were able to provide you with a Truly Exceptional service experience, and with repairs done right. We look forward to seeing you and your other Toyotas soon! Please let us know if we can do anything else for you in the future. Happy Miles!

July 30, 2019

Great, honest dealership. The people here are so friendly and transparent about your car care. I never feel like they’re trying to sell me up on something i do not need. They’r More

by Rav4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Den Mak
Aug 01, 2019 -

Toyota of Cedar Park responded

Thank you so much for the warm review, we're happy we could help! All the Best!

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