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Toyota of Cedar Park - Service Center

Cedar Park, TX

4.8
1,310 Reviews

1,310 Reviews of Toyota of Cedar Park - Service Center

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October 19, 2020

Service Rep, Dylan Lester was courteous & helpful. Excellent service given to my ToyoyaRAV4. They even did a video showing them checking areas outside car & giving suggestions as to service needed/not More

by Frontier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Lester, express service advisor
Oct 20, 2020 -

Toyota of Cedar Park responded

Thank you for the kind words, Carole! We're so glad to hear that Dylan and the rest of our team was able to make your most recent Service experience an exceptional one. Take care!

October 14, 2020

Al provided excellent customer service. Very pleasant to work with Would recommend Toyota Cedar Park to friends and family. Was in and out within two hours More

by ida.hammack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Tooker
Oct 15, 2020 -

Toyota of Cedar Park responded

Glad to hear that your experience at our Service Department was an easy and efficient one, Ida. Thanks for coming to see us, we hope to see you again soon!

October 10, 2020

I like this dealership and they seem to be fully staffed but it shouldn’t take 45 minutes to drop off a car and get a rental when you already have an appointment. More

by Laura
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rosendo Puente
Oct 10, 2020 -

Toyota of Cedar Park responded

Laura, thank you for the feedback we will pass it on to our management team so we can better serve you! Thank you again for trusting us with your business, take care!

October 10, 2020

Great service and Great employees. Dealership is very impressive and first rate. Service Writer Amy took very good care of me as well as Master Mechanic Lucas Zoller!! More

by ZTony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Zoller, Amy Leffler
Oct 10, 2020 -

Toyota of Cedar Park responded

Thanks for the kudos! I will be sure to share your kind words with Amy and Lucas!

October 09, 2020

Courteous and timely service. Will come back again when needed. Video of the work done was very informative. The service reception area is Very well organized. More

by Mycave44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Farber, Jimmy Wilson
Oct 10, 2020 -

Toyota of Cedar Park responded

Thank you for the kind words! We are happy to hear that you enjoyed the video of your car being serviced! We appreciate your business and look forward to seeing you at your next visit!

October 09, 2020

Got my tires rotated and multi point inspection. Great service and great service area. Employees are always helpful. Coffee, cookies and water are always appreciated. More

by LPUTMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystal Noland
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Guignard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin DeLaTorre
Oct 10, 2020 -

Toyota of Cedar Park responded

Thanks so much for the friendly words! We are very excited to hear you enjoyed your experience and look forward to seeing you at your next service visit!

October 09, 2020

Always great service Steve Seemed to be another staff Always great service Steve Seemed to be another staff turnover as many of the advisors are new and in training this is kind of disconcerting More

by Tundra Service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Cruz, , Steve Farber, Jimmy Wilson
Oct 10, 2020 -

Toyota of Cedar Park responded

Thank you for the 5- star rating! We look forward to seeing you at your next visit!

October 09, 2020

I am consistently pleased with the sales and service departments at Toyota of Cedar Park. I recently had my car serviced, and my service rep Mario S could not have been more friendly and helpful. More

by DSonnenberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Sorola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2020 -

Toyota of Cedar Park responded

Glad to hear that your experience at our Service Center was second-to-none! We will be sure to pass on the kudos to Mario!

October 06, 2020

Mario provided excellent service. He was responsive, knowledgeable, and respectful. A day after having my truck serviced I noticed the antenna was missing. I went back to Mario, explained what happened More

by Michele.sprinkles71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Sorola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2020 -

Toyota of Cedar Park responded

Sounds like we hit the mark, Michele! Thanks for the kudos! We are so happy to hear that Mario provided you with a truly exceptional experience! We look forward to seeing you at your next service visit!

October 05, 2020

Friendly and efficient staff. Their customer service goes above and beyond the typical car dealership experience. Large waiting area with plenty of amenities. I’d definitely recommend to friends and family. More

by Jojo71976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Tooker
Oct 05, 2020 -

Toyota of Cedar Park responded

Your recommendation means the world to us! Thanks for taking the time to share your positive experience with us, we're so happy to hear that your visit to our store was a good one. Come back and see us again soon!

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