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Toyota of Cedar Park - Service Center

Cedar Park, TX

4.8
1,310 Reviews

1,310 Reviews of Toyota of Cedar Park - Service Center

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November 10, 2020

With regards to my 10,000 miles service to my 2019 Toyota Tundra TRD PRO, I was totally disgusted that the air filters were only being changed at 30,000 miles , thats RUBBISH plus if you want them changed yo More

by robinjones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luis Mackintosh, Dylan Lester
Nov 12, 2020 -

Toyota of Cedar Park responded

Robin, please accept our most sincere apologies for your experience with our Service Department. Our Service Director, Steve Dean, has been notified of your situation and is standing by to help in any way he can. He can be reached at any time during our normal business hours at 512-379-7575. Thank you in advance for your call, we look forward to speaking soon.

November 09, 2020

Knowledgeable, friendly, and helpful customer service. I felt like the whole team wanted to make my car repair process a positive one. Great communication and clarity around service with options and adv More

by roxanne.lawson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Toyota of Cedar Park responded

We're so happy to hear that your experience was a great one, Roxanne! Thanks so much for the kind words, we hope to see you again soon!

November 07, 2020

Everyone at Toyota of cedar park is friendly and helpful. I took my vehicle in for service and dropped it off overnight with no problems. The place is well lit so little worry about something happening.They More

by Blindcyclopse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimo Ah Yo, Steve Croll
Nov 07, 2020 -

Toyota of Cedar Park responded

Sounds like we hit the mark! Thanks for the kudos! We will be sure to share your kind words with our service team!

November 06, 2020

Great dealership and service department. Very clean facilities and great people. Completed the recall on my 2018 Camry quickly and kept us notified of the status. More

by pgblair
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amy Leffler
Nov 06, 2020 -

Toyota of Cedar Park responded

Thanks for the kind words! We are very excited to hear you enjoyed your visit to our service department. We look forward to seeing you at your next service visit!

November 06, 2020

Easy to work with, good prices, gets the job done correctly, staff is friendly and knowledgeable, love how the take videos when theres other issues to address and status updates More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Crisostomo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2020 -

Toyota of Cedar Park responded

Thank you for the excellent feedback, David! We are so happy to hear you enjoyed your visit to our service department and the video of your car being serviced! Come back and see us soon!

November 06, 2020

The people were polite. The service was quick. Had no problems. I will come back to have my car serviced at cedar Park Toyota. Thank you. More

by gjkleander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Belinda Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yajaira Nino
Nov 07, 2020 -

Toyota of Cedar Park responded

This is what we like to hear! Thanks for the friendly feedback! We look forward to seeing you at your next visit!

October 31, 2020

Great people explained the service I was getting and when the next one is due. Will keep going back to them, done with Charles Maund. More

by rgarza4880
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Samudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xander Jurado
Oct 31, 2020 -

Toyota of Cedar Park responded

We are happy to hear that your experience at our service department was truly exceptional! Thanks for allowing us the chance to earn your business - we'll be sure to relay all your kudos to our team!

October 30, 2020

Nathan B was very knowledgeable and helped me with my service! If I could give 6 stars instead of 5 I would! Will definitely be going back for service on all three of my Toyota vehicles More

by engelbrecht67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Baker
Oct 31, 2020 -

Toyota of Cedar Park responded

Thanks for the friendly feedback! We are happy to hear you enjoyed your visit with Nathan and our service department! We look forward to serving you and the rest of your Toyota's needs in the future!

October 30, 2020

Brought my Tacoma in for an oil change and regular inspection and was very pleased of the service and friendlyness received by staff. They had the job done in a timely manner! Thank you Adam! More

by Jeffery 56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Oct 31, 2020 -

Toyota of Cedar Park responded

Thanks for the kudos, Jeffery! I will be sure to share your kind words with Adam and our service team! We look forward to seeing you at your next service visit!

October 30, 2020

Bryan Phillips @ Toyota Cedar Park was very professional & helpful. Bryan explained all parts of the service being made to my vehicle. I have had excellent service from This establishment. More

by DSM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Phillips
Oct 31, 2020 -

Toyota of Cedar Park responded

Thanks for the kudos! I will be sure to share your kind words with our service team!

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