Toyota of Cedar Park - Service Center
Cedar Park, TX
1,306 Reviews of Toyota of Cedar Park - Service Center
Fantastic service. Efficient check-in even though a new computer system was being initiated. My service advisor was knowledgeable and courteous. Efficient check-in even though a new computer system was being initiated. My service advisor was knowledgeable and courteous. More
Conner W. Was super nice & helpful. The service team was super fast. I was planning on staying for a while, but they finished within the hour. I'm gonna start Was super nice & helpful. The service team was super fast. I was planning on staying for a while, but they finished within the hour. I'm gonna start making my appointments in the evening. More
Toyota helped me on Oct 24, 2024 after I hit a large curb extending out into the road. I had to replace two tires. They carefully assessed the damage, gave me reasonable pricing, realigned my car, and got me extending out into the road. I had to replace two tires. They carefully assessed the damage, gave me reasonable pricing, realigned my car, and got me back on the road in a short time. John was great in assisting me with tire pricing. Dennis double checked some of the damage at my request. Megan advised me throughout the process, keeping me informed on repairs needed, pricing, and time to finish. They made a fabulous team, and I appreciated it. More
Like the video of multi point vehicle inspection, wish that advisor would have told me about the video and the accompanying information. Also wish I could have received the point by point inspection summa that advisor would have told me about the video and the accompanying information. Also wish I could have received the point by point inspection summary in print or downloadable format. Don’t understand why service advisor did not point out the slow leak due to embedded screw in one of the tires. They let me drive the car off the premises with a compromised tire without telling me!!! That info was buried in the video (received after the service) and also not mentioned in the point by point written report. This is a COMMUNICATIONS ISSUE! Additionally, don’t understand why the maintenance required light did not get reset after the oil change. This is a QUALITY CONTROL ISSUE! My impression is that the maintenance technicians do a good job, but their efforts are not adequately communicated to the customer by the advisors. More
Friendly staff at service department, however I found their 'necessary' service recommendations to be extremely aggressive and expensive. their 'necessary' service recommendations to be extremely aggressive and expensive. More
Went in for a 20k service checkup - had no problems, quick and easy. Great service. quick and easy. Great service. More
Great service and quick communication for any service concerns or questions. Nice waiting area and easy to drop off of need to run errands concerns or questions. Nice waiting area and easy to drop off of need to run errands More