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Toyota of Cedar Park
Cedar Park, TX
3,811 Reviews
We believe everyone deserves to have an amazing experience when they purchase or service a vehicle. We want you to feel our passion to serve our customers with the greatest of care, our passion for community involvement, and our passion for supporting & mentoring the next generation.
Our friendly team has great character, our processes are efficient, our service department is spotless, and our building is amazing! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way you want to be treated. We want to serve you and your family... for life!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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May 19, 2017
Give them a shot. My wife's Sequoia won't start, so we thought we'd give the new Toyota of Cedar Park service a try, Initial response was very good, but at no time was My wife's Sequoia won't start, so we thought we'd give the new Toyota of Cedar Park service a try, Initial response was very good, but at no time was there any mention of any fees if we did not do the work there. 3:30 the next afternoon they finally notified us that the quote is ready (text message with a video file - which is pretty cool). $1600 dollars to have a starter replaced - outrageous. We called another location (Lamb's Automotive on 1431), and they quoted $900, so we sent a tow truck over to move it. Before Toyota of CP would release it, they charged us $160 dollars for diagnosis fee, for a starter...which many places do for free. UPDATE: The Service Manager at Toyota of CP quickly reached out, and transparent in his response, as well as addressing / correcting the situation, and offering a sincere apology. It is clear, they are working hard on to onboard all the new team members, get the right processes and procedures in place to offer great customer service, and be a dealership we are proud of in Cedar Park. Greatly appreciate it and this is great customer service. They are refunding the diagnosis fee, as well as the towing charges to the other garage. We will give them a shot in the future, which may be some time, as Toyota's don't have a lot of problems. More
by SilverbackATX
Employees Worked With
Steve
