Toyota of Cedar Park

First car buying experience I am still processing what an amazing experience I had at Toyota Cedar Park. My parents recommended me to come here (and they are super particular abo I am still processing what an amazing experience I had at Toyota Cedar Park. My parents recommended me to come here (and they are super particular about who they choose to do business with) so that was my first good sign. I did an online inquiry which alerted several Toyota dealerships in/around Austin. Patrick L. was the only salesman who did not harass me with a million phone calls/ emails or lie to me to get me to visit. Setting up an appointment was convenient and they really worked with our schedule. When we arrived, we were greeted by staff (not bombarded like at other Toyota dealerships that will remain unnamed...). The dealership itself is so beautiful, it was immaculately clean and very open. They had a cafe (service/food options were great) and boutique in the back (I did not get to go inside the boutique) and a variety of complementary drinks and snacks. The dealership also has a closed off room for children with a TV and other entertainment, I don’t have any kids but it seems like an amazing feature as sometimes the buying process can take a while. The women’s bathrooms were ridiculously amazing, every toilet had like it’s own little private room, no weird gaps or anything! Back to Patrick, he was so patient with us the entire time and answered every question we had. He took the time to respectfully give us space and consider our options. We were certainly anxious since it was our first time buying a car but the staff (Russell maybe? Can’t remember, sorry) were great, did not pressure us into any decisions and were amazingly transparent with the process. Them being upfront and not going behind our backs was the most important thing for me, I really felt like I could trust them. Philip E. was so helpful in explaining all the features in my car. I am embarrassingly technologically illiterate and even though it was late, Philip went the extra mile to take time and make sure I understood everything I had access to. Last but not least, Joe C, the finance manager was great at wrapping up the process and putting us at ease regarding our financial situation (arguably the scariest part of car buying). I cannot thank Toyota Cedar Park and it’s staff for putting up with our anxiousness and cautiousness as young/new car buyers. I can’t even believe I have to say this but this was the once dealership we didn’t feel like we were being taken advantage of or rushed because we are young and vulnerable. I am willing to drive the extra miles to come here and experience their maintenance service, it sounds weird but I’m kind of excited for my first visit! All in all, I am very thankful for the time and patience of the staff and my great experience with Toyota Cedar Park. More

Customer service was excellent Had a great experience with Cedar Park Toyota. I live in San Antonio and Cedar Park had the sales guy drive the car to SA so that I could see it. O Had a great experience with Cedar Park Toyota. I live in San Antonio and Cedar Park had the sales guy drive the car to SA so that I could see it. On my arrival to purchase the car they had everything ready for me and I was in and out in less than 45 minutes. Guillermo our sales guy was excellent and professional and Krystal customer service was excellent. They handled themselves with professionalism and took care of every need that I had. More

Amazing!! Everyone there was absolutely amazing. The service was impeccable It was very fast and they made sure I was happy with everything about my car! Everyone there was absolutely amazing. The service was impeccable It was very fast and they made sure I was happy with everything about my car! More

Great service! Great people/customer service. They take care of the car and the customer! They’ve thought of all the amenities. Love the cookies! Delicious coffee! Great people/customer service. They take care of the car and the customer! They’ve thought of all the amenities. Love the cookies! Delicious coffee! Knowledgeable staff! I can go on and on! More

Great service, after you make an appointment. I didn’t know it was ‘necessary‘ to have an appointment to get my truck looked at and fixed. I paid $4k to get a platinum warranty on my used truck an I didn’t know it was ‘necessary‘ to have an appointment to get my truck looked at and fixed. I paid $4k to get a platinum warranty on my used truck and was looked at like an alien when I walked in and asked them to look at my truck at 2:00pm on a Wednesday. I can’t remember the gentleman’s name who I spoke with, but his name tag said he was from Louisiana. Jason, who helped me out the next day when I came in for my appointment was extremely helpful and courteous, however. I will probably seek him out specifically next time I need to take my truck in. I am leaving 3 stars for “Price” because they have typical stealership prices for repair and maintenance. I asked for a quote for a brake fluid flush while I was there and the guy said “around $150”. More

Best Customer Service (and Price) Ever! Took less time to make a no hassle deal than our local dealer used to reject our offer on the same car! Perfect customer service! Took less time to make a no hassle deal than our local dealer used to reject our offer on the same car! Perfect customer service! More

Friendly Focused Service I used my bank’s car buying service and found several cars at different dealers. Some felt like they were stalking me. I live far outside the city an I used my bank’s car buying service and found several cars at different dealers. Some felt like they were stalking me. I live far outside the city and can’t just run into town for every car I like. Cedar Park Toyota through Dan G. Sent a note letting me they were available. When I stopped by he asked lots of questions to make sure he could find the right car. When he pulled the first one up and we didn’t like it he didn’t try to pressure us to drive it. He brought the second one up and it was perfect. Thanks Dan, Xavier Kyle and Drew. We really appreciate friendly focused service. More

Toyota of Cedar Park 1st Class Deaker Every one professional and friendly. My sales representative Roc was easy to deal with. Helpful but never pushy or tried to pressure me. Very pleas Every one professional and friendly. My sales representative Roc was easy to deal with. Helpful but never pushy or tried to pressure me. Very pleasant ambiance More

Pre-Collision System Replacement Tina Ego, Trac Manager, and Mario Sorola, Service Advisor, provided excellent customer service! Both were courteous, professional, and addressed my To Tina Ego, Trac Manager, and Mario Sorola, Service Advisor, provided excellent customer service! Both were courteous, professional, and addressed my Toyota Tacoma’s recall needs! More

Middlebrooks Great place. Great experience. Great people to work with. I enjoyed the overall experience of purchasing a new car as well as getting my old car servi Great place. Great experience. Great people to work with. I enjoyed the overall experience of purchasing a new car as well as getting my old car serviced there for the first time. More