Toyota of Cedar Park

Daniel Crisostomo was very helpful and attentive. He explained in detail the service that needed to be done and it’s necessity but does not make feel pressured.. explained in detail the service that needed to be done and it’s necessity but does not make feel pressured.. More

I bought my new 2020 Toyota 4 runner on December 23rd, 2019. The salesperson Jose Luis Mackintosh was very professional and nice. Me and my husband were happy with this dealer. The reason I gave only 2019. The salesperson Jose Luis Mackintosh was very professional and nice. Me and my husband were happy with this dealer. The reason I gave only two star was, THERE WAS NO FLOOR MATS & INTERIOR PROTECTION ACCESSORIES AT ALL IN MY BRAND NEW CAR. I trust Cedar Park Toyota as a reputable car dealer. That was why I did not check. Missing Floor mats was never a thought that crossed my mind. I did not drive that car due to Covid for a year. Only realized this problem in March 2021. Again, I choose to believe Cedar Park Toyota, waited to talk with my car salesperson Jose in on May 29th, 2021 during my car service there. Jose talked with the management, soon a lady came and told me, they order the floor mats for me, once it arrives, they will call me. I was so thankful at that time and wait patiently. From May 29th till today, I tried so hard to convince myself to wait. However, what should I do? Keep waiting, Keep trusting them? Or should I be responsible to let everyone be aware this? ****************** Update: on the very second day of my original post. Krystal Noland called me and promised to take care of my issue personally. Now I have the FLOOR MATS and INTERIOR ASSESSARIES. I really appreciate how Cedar Park Dealership handled my issue. I do feel they treat customer issue very seriously and Cedar Park Dealership is very trust worthy. You earned my 5 star rating! Thank you Krystal Noland Thank you Brian Ellis More

fast easy efficient service for my Toyota Camry hybrid. astonished they handled my drive in request without an appointment. loved the technician video of my service. Service advisor Mario was top notch. astonished they handled my drive in request without an appointment. loved the technician video of my service. Service advisor Mario was top notch. More

Daniel Ta was awesome and really helped us out throughout the whole process! He consistently updated us on the vehicle and worked with our price. the whole process! He consistently updated us on the vehicle and worked with our price. More

Excellent! Our Agent is Daniel Ta and He is awesome. He never fails to update and give us the information that we need. never fails to update and give us the information that we need. More

Xavier was welcoming, friendly, helpful, informative, and willing to work toward helping me find the perfect vehicle that suits my needs. His patience made the process a pleasant experience. I drove home hap willing to work toward helping me find the perfect vehicle that suits my needs. His patience made the process a pleasant experience. I drove home happy in a new vehicle I couldn’t wait to brag about! More

Knowledgeable and professional salesman. He made sure everything was taken care of in an efficient manner. everything was taken care of in an efficient manner. More

Service was great as usual but the service writer was exceptional . He was professional, knowledgeable and fun all at the same time. We’ll be back. exceptional . He was professional, knowledgeable and fun all at the same time. We’ll be back. More

Had better service before at this service center - the girl helping didn’t act like she knew what was going on - kind of sad for sure girl helping didn’t act like she knew what was going on - kind of sad for sure More

Great service team from sales reps to service techs. Lincoln was knowledgeable and friendly. Techs were on time with with quoted service time and no pressure sales pitch for extra services. Lincoln was knowledgeable and friendly. Techs were on time with with quoted service time and no pressure sales pitch for extra services. More