Safro Toyota - Service Center

Another amazing experience at Toyota of Brookfield I have been buying Toyota RAV4s from Toyota of Brookfield for years. I love my salesman Pat Duket and Eric who always helps in the purchase of a new I have been buying Toyota RAV4s from Toyota of Brookfield for years. I love my salesman Pat Duket and Eric who always helps in the purchase of a new RAV4. I was recently in for service on my 2008 RAV4 and I love how well I am taken care of in the service department. They diagnose the problem and give me options on how to best take care of it. They also inform me of other things that may need attention on my vehicle in the near future. All this is done professionally and without pressure to have it done right now. I am given time to consider my options. While waiting for my service to be performed I went to look at the new cars and was greeted by Pat Duket with a "Hi Kathy". The last car I bought from him was in 2013 and I still own and drive that RAV4. We caught up and went to say hi to Eric who has helped me purchase my last 3 RAVs. I feel respected and safe with Eric and Pat. I trust them and refer my friends to them. I am so glad that they are there and I don't have to deal with new sales people and finance people every time I come in. They are my Toyota friends for life. Thank you so much! More

All of the staff was friendly, they have a nice waiting area with WiFi and drinks/snacks, and the service was performed in the timeframe given. area with WiFi and drinks/snacks, and the service was performed in the timeframe given. More

Outstanding Service all around Upon arriving I was greeted by a friendly man who put on a pair of gloves to grab my keys then continued to put protective wrap on me seats and wheel. Upon arriving I was greeted by a friendly man who put on a pair of gloves to grab my keys then continued to put protective wrap on me seats and wheel. I then went to the desk and was greeted by Marylou Valdez. She always had a smile on her face, was very friendly and efficient. I was then directed to the waiting area which was very clean. There were disinfectant wipes readily available due to the COVID-19 and there was a man who would walk through wiping surfaces down and stocking the refreshments and snacks. When my car was finished, my mechanic Thomas Goble came to talk to me and told me in detail the items needed for me car. He was fast, efficient and always does a great job taking care of my car. I wouldn't want anyone else working on my vehicle. THANK YOU Marylou and Thomas along with the rest of the staff for everything you do and providing outstanding service every time More

MaryLou and the Toyota of Brookfield Service Department make you feel at ease when you bring a car in. The team is always professional and friendly. Thank you so much Toyota of Brookfield! make you feel at ease when you bring a car in. The team is always professional and friendly. Thank you so much Toyota of Brookfield! More

In and out quickly! Stopped by for normal maintenance. Always get prompt service and can rely on your agents to thoroughly inspect vehicle. You have kept my Prius happy a Stopped by for normal maintenance. Always get prompt service and can rely on your agents to thoroughly inspect vehicle. You have kept my Prius happy and I never go anywhere else! More

Great Experience at Toyota Brookfield! Everyone was kind and considerate and took care of things in a timely manner. I appreciated that employees were wearing gloves and there was ample disinfectant around and considerate and took care of things in a timely manner. I appreciated that employees were wearing gloves and there was ample disinfectant around during the pandemic More

Very helpful, pleasant, efficient . That’s is all she wrote I have nothing else to say. Don’t make a minimum number of words or I won’t answer another survey wrote I have nothing else to say. Don’t make a minimum number of words or I won’t answer another survey More

Awesome friendly knowledgeable service from initial greeting to Sara Moreno and Mike Wemmers expertise and James’ great work!! A definite service value. Thanks to you All!! greeting to Sara Moreno and Mike Wemmers expertise and James’ great work!! A definite service value. Thanks to you All!! More

Great personality and customer service! Enjoyed getting to know John and a bit more about him. The quality of the service was top notch. A trusted advisor. to know John and a bit more about him. The quality of the service was top notch. A trusted advisor. More

I have going to this dealership for years. The staff is nice. They let you know what to expect ahead of time. The waiting area is nice as well. nice. They let you know what to expect ahead of time. The waiting area is nice as well. More