Back

Safro Toyota - Service Center

Brookfield, WI

4.9
705 Reviews

705 Reviews of Safro Toyota - Service Center

Sort by
May 16, 2020

Had to wait a long time before car was serviced. Otherwise staff was very friendly and courteous and upfront with repairs needed. Lounge was clean More

by Rwalters6
Recommend Dealer
Yes
Employees Worked With
Quintin Neal
May 20, 2020 -

Toyota of Brookfield responded

Thank you for your feedback, as we are always looking for ways to improve. We apologize that your service visit took longer than expected. Please let us know if there is anything else we can do for you. Take care!

May 16, 2020

Fast and Pleasant Both people I worked with were great, Quintin was exceptional. The facility was clean and respectful of the virus. Thanks for making it comfortable t More

by Carole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quintin Neal
May 18, 2020 -

Toyota of Brookfield responded

We truly appreciate your positive review and high star rating! It's great to hear Quintin was able to provide you with a pleasant and comfortable service visit! We hope to see you again!

May 16, 2020

Excellent service - came to my home to pick up & return car! What great service from Marylou in the Service Department! I had an appointment scheduled and she called ahead of time to say my part was not yet in More

by dknee23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marylou Valdez
May 20, 2020 -

Toyota of Brookfield responded

We're so glad Marylou was able to go above and beyond to meet your needs and make the entire process pleasant and easy! Thank you so much for your thoughtful and detailed review. It’s feedback like yours that keep us motivated! We look forward to your next visit! Take care!

May 07, 2020

Courteous, prompt, pleasant, professional service. Clean,organized, spacious facility. Strong emphasis on customer satisfaction at ALL levels of the company. As a customer I am treated with respect a More

by billculver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Lange, Scott Berthelsen
May 16, 2020 -

Toyota of Brookfield responded

As one of our valued customers, we want to sincerely thank you for your positive review and rating, as well as your business. We look forward to your next visit with us!

April 30, 2020

Mike was very pleasant! He gave me all the information I needed to understand what services were recommended and what I should keep in mind for the future. Thanks Mike! More

by sbudde
Recommend Dealer
Yes
Employees Worked With
Mike Wemmer
May 01, 2020 -

Toyota of Brookfield responded

Thank you for taking the time to let us know how Mike did! We're pleased he was able to provide you with an insightful and enjoyable experience. We hope we can be of assistance to you again in the future. Take care!

April 30, 2020

I brought my car in for service and had the pleasure of dealing with Amanda. She was very friendly and made me feel welcome. I will definitely be back. More

by hollydp
Recommend Dealer
Yes
Employees Worked With
Amanda Basso
May 01, 2020 -

Toyota of Brookfield responded

We are very happy Amanda was able to provided you with such a positive experience! Thank you for the great review!

April 30, 2020

Excellent service. Friendly, efficient, and went over everything before and after service. Would definitely recommend them. Enjoy the pickup car service during the social distancing time. More

by Taragrob
Recommend Dealer
Yes
Employees Worked With
Mike Wemmer
May 01, 2020 -

Toyota of Brookfield responded

Your recommendation means so much to us and we're happy to have earned it. Thank you for taking the time to let us know about your positive experience! We hope you have a great day!

April 29, 2020

Amazing Serivce Toyota of Brookfield is in a different class of dealerships. It comes down to their people They are the most honest, caring, thoughtful people I hav More

by Luke Szafranski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marylou Valdez
Apr 30, 2020 -

Toyota of Brookfield responded

Luke, thank you so much for your kind comments about Marylou and our team here at Toyota of Brookfield. We are thrilled we could provide you with such a positive experience! Reviews like this keep us motivated to always do our best for our valued customers. Thanks again for your positive feedback!

April 29, 2020

We’ve owned Toyotas for about the last 15 years including Siennas and Avalons plus a Lexus. We’ve used dealers in Elmhurst and Oak Brook Illinois and Brookfield, Wisconsin. All have been very good and this More

by MacWet
Recommend Dealer
Yes
Employees Worked With
Scott Berthelsen, Zach Zizelman
Apr 30, 2020 -

Toyota of Brookfield responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. We truly appreciate your business and the support you've shown with this positive review! We hope to be of service to you again in the future. Take care!

April 20, 2020

I had the pleasure of working with a Destiny. She made my experience wonderful and I will definitely come back. I did not feel pressured, she answered all my questions and she explained each process to me. S More

by Brobinson3163
Recommend Dealer
Yes
Employees Worked With
Destiny
Apr 23, 2020 -

Toyota of Brookfield responded

Thank you for your great review and high star rating. We're happy to see that Destiny was able to make your experience with us so excellent! We look forward to your next visit! Take care!

...
65
...