Safro Toyota - Service Center

Had to wait a long time before car was serviced. Otherwise staff was very friendly and courteous and upfront with repairs needed. Lounge was clean Otherwise staff was very friendly and courteous and upfront with repairs needed. Lounge was clean More

Fast and Pleasant Both people I worked with were great, Quintin was exceptional. The facility was clean and respectful of the virus. Thanks for making it comfortable t Both people I worked with were great, Quintin was exceptional. The facility was clean and respectful of the virus. Thanks for making it comfortable to come in. More

Excellent service - came to my home to pick up & return car! What great service from Marylou in the Service Department! I had an appointment scheduled and she called ahead of time to say my part was not yet in What great service from Marylou in the Service Department! I had an appointment scheduled and she called ahead of time to say my part was not yet in the store but would be there in a couple of days. I was in no hurry and instead of making two trips, she suggested waiting until the part came in (a few days) and then come to my home, pick up the car and return it when it was done! THAT is the essence of customer service and I truly appreciate it. I had originally planned on waiting for the car at the dealership, but this allowed me to continue to work and could easily fit that into my schedule! My car was scheduled for pickup within a 2 hour timeframe and two days prior they sent a message with an appointment TIME defined within that original 2 hours and they were here within 5 minutes of the scheduled time - very polite and ready to serve. More

Courteous, prompt, pleasant, professional service. Clean,organized, spacious facility. Strong emphasis on customer satisfaction at ALL levels of the company. As a customer I am treated with respect a Clean,organized, spacious facility. Strong emphasis on customer satisfaction at ALL levels of the company. As a customer I am treated with respect and a genuine interest in solving my vehicle related problems. I am a long-time repeat customer. More

Mike was very pleasant! He gave me all the information I needed to understand what services were recommended and what I should keep in mind for the future. Thanks Mike! needed to understand what services were recommended and what I should keep in mind for the future. Thanks Mike! More

I brought my car in for service and had the pleasure of dealing with Amanda. She was very friendly and made me feel welcome. I will definitely be back. dealing with Amanda. She was very friendly and made me feel welcome. I will definitely be back. More

Excellent service. Friendly, efficient, and went over everything before and after service. Would definitely recommend them. Enjoy the pickup car service during the social distancing time. everything before and after service. Would definitely recommend them. Enjoy the pickup car service during the social distancing time. More

Amazing Serivce Toyota of Brookfield is in a different class of dealerships. It comes down to their people They are the most honest, caring, thoughtful people I hav Toyota of Brookfield is in a different class of dealerships. It comes down to their people They are the most honest, caring, thoughtful people I have every dealt with in the industry. Mary Lou is simply the best. I cant say enough about them. More

We’ve owned Toyotas for about the last 15 years including Siennas and Avalons plus a Lexus. We’ve used dealers in Elmhurst and Oak Brook Illinois and Brookfield, Wisconsin. All have been very good and this Siennas and Avalons plus a Lexus. We’ve used dealers in Elmhurst and Oak Brook Illinois and Brookfield, Wisconsin. All have been very good and this dealership has been one of the best. More

I had the pleasure of working with a Destiny. She made my experience wonderful and I will definitely come back. I did not feel pressured, she answered all my questions and she explained each process to me. S experience wonderful and I will definitely come back. I did not feel pressured, she answered all my questions and she explained each process to me. She was very polite and friendly. More